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Pacific Hotel

5.2 km from London centre
  • Breakfast included
  • Free Internet
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1 room, 2 adults, 0 children
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108 Sussex Gardens | Hyde Park, London W2 1UA, England
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183 Reviews from our TripAdvisor Community

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Showing 83: English reviews
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Camborne, United Kingdom
Reviewed 1 week ago via mobile

Been to this hotel many times same Eastern european person serving English breakfast. Almost throws the food at you now, in a hurry for you to leave so she can clean up. If you arrive before 9am you get breakfast. 30sec after nope. Rooms do not have shampoo or kettle just one small soap between everyone and not replaced daily....

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Thank metpolapu
Bristol, United Kingdom
Reviewed 1 week ago

Great location near Paddington rail station.very Clean and warm.smallish room but very comfortable.great breakfast 2eggs bacon beans and ample toast.very reasonable price and very friendly staff.will definetely stay again

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Thank megan j
Melbourne, Australia
Reviewed 3 weeks ago

Nice location. And that would be it for the "+" section of this place's review. Terrible 5m2 room, dirty bedsheets, bathroom looking dirty aswell, noisy aircon, noisy room on the street side on ground level, we still could hear the other clients talking or sneazing in their own rooms. No way to turn the heat off, we were boiling in...

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Thank Laura H
Winterborne Whitechurch, United Kingdom
Reviewed 16 January 2017 via mobile

Excellent location for Paddington Station and Heathrow Express. The bed was comfortable and the hotel was clean. Nick and his friendly, efficient staff looked after me very well. I found it excellent value.

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Thank Robert L
Tel Aviv District, Israel
Reviewed 5 January 2017 via mobile

This hotel is filthy, the lift does not work and when it does it takes 1 person at a time. The bathrooms are disgusting and you are not likely to get hot water. It's cheap for a reason - go elsewhere, anywhere, I promise you will thank me for not booking this one.

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2Thank CT12017
Reviewed 12 December 2016 via mobile

Never ever stay here! I travelled from Milton Keynes with my husband 2 young boys and a baby to be told I hadn't booked a room (I called to confirm 2 days before and had a confirmation email!) I booked through booking.com who I've called to complain and make sure the hotel don't take a no show fee out of...

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1Thank Amber N
DanieleAmici, Guest Relations Manager at Pacific Hotel, responded to this review

Dear Amber N, Thank you very much for your review, we take customer comments very seriously. I am terribly sorry to hear that you had to go through such a terrible experience and that your weekend was ruined. I would like to hear more about this so that I can investigate further and I would like to offer you a...

Alcamo, Italy
Reviewed 23 October 2016 via mobile

Nothing was good in the hotel : starting from staff , room and breakfast .. actually it only has a good position next to the tube . But the worse thing was that they charged me twice : once by cash , second time they took money from my account leaving me on 96€ minus and having to pay then...

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5Thank mesman84
Dublin, Ireland
Reviewed 18 October 2016

Listed as advetised on their website is toiletries, & Tea & Coffee in room, NONE in my room, 2 hand towels as shower towels, I had to go to the reception for a hair dryer, I am aware this is a very budgeted/low cost ( hotel ! ) , When I approached the gentleman on the reception and challenged him...

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1Thank Susan K
Province of Florence, Italy
Reviewed 30 September 2016

Nothing can be as Pacific Hotel: you pay for a large family room with view on the city and what you get? Un underground little room, with view on a well, bad smell, humidity everywhere and the wardrobe which is a deposit for dirty blankets... But this is not the end: during breakfast, if you ask extra tee, they'll just...

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1Thank mircomitch2015
Reviewed 29 September 2016

To start with the positives: The location was good and the reception was alright. As for the rest of the place... As I walked into my room, there were dirty towels on the floor and some of the previous guests of that room's stuff left in there. The entire room was dirty and clearly hadn't been cleaned; there weren't even...

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1Thank Max K

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Amenities

Highlights
  • Breakfast included
  • Free Internet
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Breakfast included

Additional Information about Pacific Hotel

Address: 108 Sussex Gardens | Hyde Park, London W2 1UA, England
Region: United Kingdom > England > London
Price Range: $99 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pacific Hotel 3*
Number of rooms: 32
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Also Known As:
Pacific Hotel London
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Questions & Answers

Here's what travellers have asked, with answers from Pacific Hotel staff and other travellers.
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Questions? Get answers from Pacific Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not go unless you're animal from farm (as for pets is not good)”
 of 5 bubbles mircomitch2015, 30 Sep 2016 | Read review
“Lots of stairs unfortunately but we were underground with window so fairly quiet room 20.”
 of 5 bubbles AngelaC877, 12 Sep 2016 | Read review
“top floor family room”
 of 5 bubbles chrisom927, 1 Jun 2016 | Read review
“within walking distance to the tube - great location - central to London and all the sights.”
 of 5 bubbles BarbiH419, 28 Nov 2015 | Read review
“Ask for a room that does not face the main road - it was very noisy. Was so tired though that I slept right through most of it.”
 of 5 bubbles DebbyW7, 20 Nov 2015 | Read review
5 of 5