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Chelsea Cloisters

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Traveller (322)
Room & Suite (274)
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Overview
  • Excellent19%
  • Very good21%
  • Average20%
  • Poor15%
  • Terrible25%
Travellers talk about
AMENITIES
Wifi
Breakfast Available
Non-Smoking Hotel
Suites
Kitchenette
Concierge
Laundry Service
3 Star Hotel
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (940)
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Reviewed 8 April 2018 via mobile

I stayed at Chelsea Cloisters and found the room I had perfectly adequate for my needs as I was out sightseeing everyday. The kitchenette was very good with everything I needed plus the bonus of a washing machine and dryer. Having the room cleaned daily...More

Thank dianneo761
Response from 550caroline, Public Relations Manager at Chelsea CloistersResponded 13 April 2018

Hi Dianne , We are delighted to hear you enjoyed your stay with us. We look forward to welcome you back. Best wishes, Chelsea Cloisters

Reviewed 8 April 2018

We booked to stay there and the day before we were told the apartment we were supposed to be staying in had been flooded, so we were being moved to another one. Not a problem we thought. Nice to get a phone call to. When...More

Thank fuffer
Response from 550caroline, Public Relations Manager at Chelsea CloistersResponded 13 April 2018

Hi fuffer, We are sorry to hear you did not enjoy you stay with us. Currently, all of our rooms are in the process of being renovated so that we are able to offer a higher standard throughout the hotel. Please allow us the chance...More

Reviewed 7 April 2018

We just stayed there for 5 days. The apartment was so old, shabby and tight that we asked to be moved. The other units shown were in even worse condition. We wanted to move the next day, but they would not refund any money. There...More

Thank iloyola2009
Response from 550caroline, Public Relations Manager at Chelsea CloistersResponded 13 April 2018

Hi iloyola2009, We are terrible sorry to hear about your stay. Please allow us the chance to apologise to you directly through emailing guestrelations@chelseacloisters.co.uk Best wishes, Chelsea Cloisters

Reviewed 4 April 2018

I had the worst experience ever at this hotel. MICE in my room, reception staff did not help at all and were extremely rude and unprofessional. To stop the mice I put towels to block the door and when I asked for new towels to...More

1  Thank Germaine A
Response from 550caroline, Public Relations Manager at Chelsea CloistersResponded 5 April 2018

Hi Germaine A, We are deeply sorry and shocked to hear about your terrible experience. Please allow us the chance to apologise to you directly through emailing guestrelations@chelseacloisters.co.uk Best wishes, Chelsea Cloisters

Reviewed 4 April 2018

There are good things about this place, but to do with location. It's 5 minutes walk from South Kensington tube station, only a couple of minutes more to the museums - V & A, Natural History Museum, and there are some fabulous shops around. Photos...More

Thank Tuccillo
Response from 550caroline, Public Relations Manager at Chelsea CloistersResponded 5 April 2018

Hi Tuccillo, We are glad to hear you enjoyed the location and would return to Chelsea Cloisters. Please note that we are currently in the process of refurbishing all of our rooms so that we can provide higher standards to every single one of our...More

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About
Amenities
Hotel Amenities
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Microwave
Refrigerator in room
Details
Price range
USD 114 - USD 235 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
USD 114 - USD 235 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (322)
Room & Suite (274)
Dining (9)
Pool & Beach (1)
Nearby
Chelsea
Wealth courses through The King's Road, Chelsea's
upmarket artery of West London life packed with shops,
eateries and glitzy nightspots. For people-watching at
its best and luxury retail therapy that's largely
unrivalled, this area cannot be missed. But if this
showy street starts to overwhelm or a moment of price
tag shock sends you reeling, a quick detour down
pretty much any of many King's Road veins will reveal
...More
Questions & Answers
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Theresa L
14 November 2017|
AnswerShow all 2 answers
Response from Dios5 | Reviewed this property |
They don’t normally give a refund but I found it a good place to stay
0
Votes
123_char_456
20 October 2017|
AnswerShow all 13 answers
Response from Lambda75 | Reviewed this property |
Do not trust the photos!
3
Votes
123_char_456
20 October 2017|
AnswerShow all 9 answers
Response from AOmeiri | Reviewed this property |
The rooms are relatively small and with kids I dont recommend despite the great location
1
Vote
Room Tips
"Ask for a re-furbished room."
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"Just dont stay here go to a premier inn always good value and clean."
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"Apparently lower floors can be noisy."
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"For self catering, very close to Sainsbury's and lots of restaurants and cafes in the area."
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