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Brook Green Hotel

357 reviews
#465 of 1,081 Hotels in London
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Traveller (189)
Room & Suite (70)
Dining (15)
Overview
  • Excellent58%
  • Very good30%
  • Average6%
  • Poor4%
  • Terrible2%
Travellers talk about
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3.0 Star Hotel
All hotel details
Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (357)Write a Review
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All reviewshammersmith tube stationhammersmith apollotop floorcocktail bar downstairsno liftshepherd bushroad noisesky tvfull englishnespresso coffee machinelovely hotelmain roadflights of stairsmin walkdouble glazingfirst floorcomfortable bed
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1 - 5 of 312 reviews
Reviewed 6 days ago via mobile

Such a great place to go I went there with a few of my girlie friends and we had such a good time because the manager mad us feel so warm and welcome I can't remember his name but he was a small skinny fella...More

Thank Florencehucklie
Response from Matt N, General Manager at Brook Green HotelResponded 3 days ago

Thanks for visiting and thanks for the great review. We look forwards to seeing you again soon. Kind regards Matt

Reviewed 1 week ago via mobile

We visited for dinner and drinks on a Thursday evening, the bar was fairly quiet and no reservation was required. Nice food, decent beer and friendly staff. Seemed a little pricey but maybe not by London standards.More

Thank BobBoulby
Response from Matt N, General Manager at Brook Green HotelResponded 1 week ago

Hi Bob Thank you for visiting and thank you for taking the time to leave such a nice review. It's true - we may not be the cheapest of Hotels, however we do hope the food, drinks and service make your experience more than worthwhile....More

Reviewed 4 weeks ago

I stayed here whilst working at the olympia exhibition centre - so the location is good. That aside there were lots of small problems with my booking - I called specifically to arrange a double mattress to be put on to the twin beds -...More

1  Thank vintage998
Response from Matt N, General Manager at Brook Green HotelResponded 4 weeks ago

Hi vintage998 Firstly, thank you for giving us the opportunity and choosing to stay with us. Reading through your review is quite saddening, as you rightly pointed out, if it was just one thing then perhaps it could be overlooked, however I fully appreciate you...More

Reviewed 6 January 2018 via mobile

Whilst we were having a relaxing pint, 2 very large Rats scurried over our feet. Next to the kitchen doors outside. Avoid food with all costs ! I did used to like this pub but the way the manager dismissed the issue was disgustingMore

2  Thank Alex F
Response from General M, General Manager at Brook Green HotelResponded 9 January 2018

Hi Alex Thank you for taking the time to get in touch. I 100% appreciate your concerns - we certainly do not take such issues lightly. We have contracted specialists that are dealing with the situation, and whilst our garden is obviously adjoined to the...More

Reviewed 6 January 2018 via mobile

Do not visit this gastropub/hotel. Whilst enjoying drinks in the private garden we were subject to rodents running over our feet. When consulting the management we were told that preventive measures were in place despite a rat crawling down the drain pipe next to the...More

Thank Louis K
Response from Matt N, General Manager at Brook Green HotelResponded 5 weeks ago

Hi Louis Thank you for taking the time to get in touch. I 100% appreciate your concerns - we certainly do not take such issues lightly. We have contracted specialists that are dealing with the situation, and whilst our garden is obviously adjoined to the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 166 - USD 199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#107 Business Hotel in London
#125 Family Hotel in London
#147 Romantic Hotel in London
Room types
Non-Smoking Rooms
Details
Price range
USD 166 - USD 199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#107 Business Hotel in London
#125 Family Hotel in London
#147 Romantic Hotel in London
Room types
Non-Smoking Rooms
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Traveller (189)
Room & Suite (70)
Dining (15)
Pool & Beach (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
jmc0821
26 February 2017|
AnswerShow all 7 answers
Response from Jayne B | Reviewed this property |
Yes there is a menu, lots of choice, cooked breakfast, eggs Benedict's with salmon, which I had and was delicious. Also you can help yourself to cereal, bread/toast jam, fruit juice, etc.
1
Vote
gillian p
1 September 2015|
AnswerShow all 6 answers
Response from molly057 | Reviewed this property |
Sorry only just saw your question ... We used just park and paid £10 for 48 hours in a private driveway just around the corner from the hotel
0
Votes
Flubetti
1 July 2015|
Answer
Response from General M | Property representative |
There is no gym at the hotel. However there is a gym 2 minutes walk away that does a day pass for £6. Hope that helps!
0
Votes
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123
Room Tips
"Room 9 very nice overlooking the park."
Read review
"all rooms are great"
Read review
"If a light sleeper ask for a room at the rear away from the main road."
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"Try room no 8"
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