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Excelsior Hotel London

479 reviews
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Traveller (134)
Room & Suite (227)
Dining (1)
Overview
  • Excellent12%
  • Very good27%
  • Average24%
  • Poor15%
  • Terrible22%
Travellers talk about
“budget hotel”(15 reviews)
“fresh towels”(5 reviews)
Free Wifi
Non-Smoking Rooms
Free Parking
Breakfast included
Pool
Restaurant
2.0 Star Hotel
All hotel details
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (479)Write a Review
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All reviewsclose to kings crossbudget hotelfresh towelsa stones throwthe location is perfecttubewardrobeeuston
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171 - 175 of 360 reviews
Reviewed 22 June 2014

I would advise anyone thinking of booking this accommodation to think again. Upon arrival with a group of clients, we went to reception to check in. The information we had clearly stated that we could check in from 11am. We were then told that we...More

4  Thank LA2705
Reviewed 20 June 2014

We were booked in at the Excelsior, but were taken round the corner to the Albion House. It's part of the same group, but it wasn't made clear at the time of booking that you may be put up in any of the group's other...More

Thank lapasionaria
Reviewed 3 June 2014 via mobile

As a young travel agent from Australia I have experienced both budget and expensive hotels and resorts. For the price we paid for this I cannot believe the standard - although we paid a cheap price for London (as the prices in London are outrageous!)...More

3  Thank blurredadventures
Response from Mr Patrick P, Manager at Excelsior Hotel LondonResponded 19 June 2014

Dear Guest Thanks for your review There are certainly issues where we could have done better ; and we appreciate you pointing them out to us . We have now fixed the problem regarding the ceiling. Let me also point out that we did give...More

Reviewed 28 May 2014

This place is basically a walk up tenement. Our room was 3 flights of rickety stairs up-there is no elevator. It was billed as a 1 BR with lounge room that had another double bed and sofa bed. Sofa bed was unusable. To open it...More

Thank sewingfan
Response from Mr Patrick P, Manager at Excelsior Hotel LondonResponded 19 June 2014

Dear Guest Thanks for your review ; we appreciate your feedback and are listening to our guests. Positives : Kitchen was clean…Bathroom was clean…Bed was comfortable with clean sheets and lots of clean towels.. Negatives : We are working on improving and renovating this apartment...More

Reviewed 12 April 2014

Location is perfect, less than a 5 minute walk from King's Cross St. Pancras, we had a quiet night and it wasn't noisy at all. Reception (check-in) is 2 buildings away, staff are very friendly and helpfull. The room was small but that was not...More

2  Thank Kirsten B
Response from Mr Patrick P, Manager at Excelsior Hotel LondonResponded 19 May 2014

Dear Guest Thanks for your positive comments and good review NB : we have chargers and convertors available for free to charge your cell phones etc… Surely you must know that there are different sockets when travelling to foreign countries ???? Regards Patrick

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Details
Price range
USD 70 - USD 194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 70 - USD 194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (134)
Room & Suite (227)
Dining (1)
Pool & Beach (1)
Amenities (13)
Business Centre & Event Rooms (1)
Nearby
Bloomsbury
Snuggly nestled within Central London is academic and
leafy Bloomsbury, an area that boasts walking distance
access to many of London's most popular attractions.
It is also home to some of Britain's most celebrated
museums, including the must-see British Museum.
Despite an understandable popularity with students,
tourists and day trippers, vast sections of Bloomsbury
retain a quiet, residential feel year round and
...More
Questions & Answers
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archna14
20 June 2017|
AnswerShow all 5 answers
Response from theorganicfarmer | Reviewed this property |
no there doesnt appear to be a lift there
0
Votes
Jayceebee31
15 June 2016|
AnswerShow all 5 answers
Response from Farhan A | Reviewed this property |
Hi JCB. Bathroom and shower was ok. I would avoid room with sharing shower. The hotel hold luggage for small fee. I used citymapper app, it helped me getting around London easily.
0
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Room Tips
"I have no suggestions"
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"Don't bother choose a different hotel, don't trust booking.com"
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"Avoid room 67 or at least check the window before accepting to check-in"
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"there is no light so if you're on the upper floors you need to be able to take your luggage up and down..."
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