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Holiday Inn London-Elstree M25, Jct.23

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Traveller (111)
Room & Suite (65)
Dining (19)
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Overview
  • Excellent23%
  • Very good32%
  • Average24%
  • Poor13%
  • Terrible8%
Travellers talk about
“good size”(19 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn London-Elstree M25, Jct.23
Special Offer: Book Direct and Save
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Offers from Holiday Inn London-Elstree M25, Jct.23
Special Offer: Book Direct and Save
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Reviews (555)
There are newer reviews for Holiday Inn London-Elstree M25, Jct.23
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126
163
131
75
47
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126
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131
75
47
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11 - 15 of 542 reviews
Reviewed 8 May 2018

Loved this hotel. Although it's a pain to get too due to the one way system, it is by far the best holiday inn I have stayed in. Not only were staff very friendly, the cleaners were excellent. I felt I was walking into a...More

Thank NikeshJaniUK
Reviewed 27 April 2018

Quiet hotel even though surrounded by busy roads. Plenty of parking space. Check-in was quick and easy, room clean and comfortable if a little on the small size. Breakfast was very good, plenty of choice and decent coffee. Would definitely use again if in the...More

Thank kayak22
Response from emmaraybould, General Manager at Holiday Inn London-Elstree M25, Jct.23Responded 3 May 2018

Dear Kayak22 Thank you so much for your review of your recent stay, its great to see that you enjoyed your experience at the hotel. We look forward to welcoming you back very soon Regards Emma

Reviewed 24 April 2018

extremely unprofessional and dissatisfying, staff very rude and not helpful. I cant believe how bad it was, not caring at all. I was charged the wrong price at the hotel waited too long for Management to contact me not happy at all, it was worst...More

Thank Sheetal1923
Response from emmaraybould, General Manager at Holiday Inn London-Elstree M25, Jct.23Responded 3 May 2018

Dear Sheetal1923, I am so sorry to hear that you experienced issues during your visit to the hotel, you will see by the other reviews poor staff service is not something the hotel has a reputation for actually quite the con try. I would be...More

Reviewed 16 April 2018

First stay-lovely room, large and lovely meals in the restaurant. Second stay-less good room and third stay-small room and appalling service. Oddly the third was booked as an IHG rewards member. Restaurant messed up the order and delivery (waiter blamed the kitchen for giving him...More

1  Thank john_bourne123
Response from IHGService, Guest Relations Manager at Holiday Inn London-Elstree M25, Jct.23Responded 1 May 2018

Hello john_bourne123, Thanks for your return. I am sorry to read that your stay was not the best because of the food service. It was kind of you to bear the situation. I would like to obtain a few specifics and I sent you a...More

Reviewed 10 April 2018

We held a double birthday party here 60th and 21st for 50 people. Food was absolutely fantastic and very big portions. Staff could not have been more helpful and the events manager on duty that evening was amazing. The evening was wonderful. We stayed in...More

Thank bbandwnl
Response from emmaraybould, General Manager at Holiday Inn London-Elstree M25, Jct.23Responded 11 April 2018

Dear Guest Thank you so much for your kind words regarding your event, i am so pleased that you and your family had a great time with us. We look forward to welcoming you all back at the hotel very soon Regards Emma

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
USD 73 - USD 154 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#44 Best Value Hotel in London
#382 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 73 - USD 154 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#44 Best Value Hotel in London
#382 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
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Traveller (111)
Room & Suite (65)
Dining (19)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
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rnmisrahi
15 January 2018|
Answer
Response from rnmisrahi | Reviewed this property |
I guess Trip Advisor needs to fix its web services to allow updating reviews.
0
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alexd2610
4 July 2017|
AnswerShow all 4 answers
Response from emmaraybould | Property representative |
sorry for the delay, yes it is open to all guest free of charge sean
0
Votes
Room Tips
"New block in the second floor, not mezzanine or garden rooms"
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"Rooms are very dated."
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"The suite is well worth the extra price"
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"Functional hotel...no need to choose."
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