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Hilton London Canary Wharf

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#87 of 1,087 Hotels in London
Certificate of Excellence
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Hilton London Canary Wharf
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3,062 Reviews from our TripAdvisor Community

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Showing 2,730: English reviews
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Brussels, Belgium
Reviewed yesterday NEW

Very impressed by the Customer Service and Dedication delivered by Front Desk - Showed up at 11:00 AM and asked if I could check-in already, with not much hope ... - And yes, I could, which made my day and my entire stay so much easier between various meetings - All this with a great smile and a very caring,...

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Helpful?
Thank thierryrauw
Wokingham, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

We stayed two nights at the hotel as a base to celebrate my brother's 60th birthday. Without any prior knowledge of the celebration, as soon as Izzy the Guest Services Manager became aware, the staff reacted and whilst my brother was shown the executive lounge, champagne, cake & balloons were put in their room. This gesture meant so much and...

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1Thank JillyJef
About Hotel's Favourite Review
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

Thank you for choosing the Hilton London Canary Wharf to celebrate your brother's 60th birthday; Happy belated birthday to him. We appreciate your positive comments and compliments on the service our team members provided to ensure you all had a memorable weekend. I will certainly share your comments with them all; in particular Izzy, Ali and Diana. We do hope...

London, United Kingdom
Reviewed yesterday NEW

I enjoyed my stay but from Hilton I was even expecting much more. Overall it was better than average hotels. I think the entrance and signage needs improvements. The quality of the room was good and it was quite.

Review collected in partnership with Hilton Hotels & Resorts
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Thank mohammadaB5822IP
London, United Kingdom
Reviewed 2 days ago NEWvia mobile

On 22.02.17 my partner and I went to the Hilton hotel for afternoon tea. I can honestly say I have been to many afternoon teas in hotels & restaurants and although the selection was on par with my previous experiences in other establishments. I must say though the service is the best I have ever received. We were greeted down...

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Thank kierar91
Reviewed 3 days ago NEWvia mobile

This was my second time staying at the Hilton Canary Wharf, and it was a wonderful stay just like the first time. I love the location. Very easy access to both the underground and the DLR. So, exploring London was a breeze. Stores and a variety of restaurants are all walking distance from the hotel, as well.The staff of he...

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Helpful?
Thank Jennifer V
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

Thank you for choosing our hotel once again. It is a pleasure to read that you enjoy staying with us and that you love the Canary Wharf location. It was also good to hear that you found the team to be courteous and helpful. We appreciate your recommendation and look forward to welcoming you back again.

Leeds, United Kingdom
Reviewed 3 days ago NEW

I had stayed with you, the night before and due to work had to book in for and extra night. The team on reception were super attentive and Alessia really went beyond any expectation and gave me a superb room upgrade. I can say the usual double was great the night before but the executive suite was amazing. Great view,...

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Helpful?
Thank craiggoodchild
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

Thank you for the lovely review you shared with other travellers. We were pleased to read you enjoyed your stay and found your executive suite was amazing with great views and the team attentive; in particular Alessia who went beyond your expectations. I will certainly share your feedback with the team and we look forward to your next visit.

Essex, United Kingdom
Reviewed 4 days ago NEW

My husband and I often use this lovely Hilton hotel. All the staff are friendly, efficient and helpful. We've never had a bad stay. Reception staff are just lovely and smiley especially Alessia Lisco. would deffo reccomend. Go enjoy a FanFabytastic breakfast.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 364amelianeat
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

Welcome back, it is always good to hear from our regular guests and that we manage to exceed Thank you for your positive comments on our services and your compliments with regards to the team; in particular Alessia. I will certainly share your feedback with them. Thank you for your recommendation and we look forward to your next visit.

Chatham, United Kingdom
Reviewed 4 days ago NEW

Lovely clean reception bar and restaurant areas. Staff were very helpful. Room was big mattresses were bowled but comfy. Windows very good sound proof as we were above the DLR and never heard it. Will definatly look this hotel up if i am doing a london getaway again!

Review collected in partnership with Hilton Hotels & Resorts
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Thank g00ner1986
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

It was great to hear that you loved your weekend stay with us. We were really happy to read that you found our hotel to be clean, the rooms spacious and the team helpful. Thank you and we hope to welcome you back on your next visit to London.

London, United Kingdom
Reviewed 4 days ago NEW

We stayed with you for my friend's birthday and you really went beyond any expectation. Really lovely Reception team, Stefania surprised us with a room upgrade and some birthday amenities in the room. it was nice to see the attention to details in arranging it. A real artwork. I would definitely come back. Thank you.

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Thank shirley6it
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

Thank you for choosing our hotel to celebrate your friend's birthday. I am delighted that you and your friends really enjoyed your visit and found that the team went beyond your expectations. We look forward to welcoming you back again.

Farnham, United Kingdom
Reviewed 4 days ago NEW

I must say the staff at this hotel are quite exceptional. Service level is of the highest quality, especially Liaqat in Concierge who is a very friendly chap and Alessia Lisco the Asst Front of House Manager who could not have been more effciant. We stayed in an executive suite which had an amazing view of the river. The executive...

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Helpful?
Thank Nigel T
Oliver S, Manager at Hilton London Canary Wharf, responded to this review

I appreciate the time taken to post feedback and was happy to hear that you enjoyed your stay. It was great to read that you found the team to be exceptional and that you felt the service level from the team was of the highest quality; especially from Liaqat and Alessia. I will certainly share your comments with the team....

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated conveniently in the heart of London’s business district, Hilton London Canary Wharf is an obvious and popular choice for business visitors. As one of our guests you will have access to a high-speed internet connection, spacious desks to work from, a 24-hour business center and many other comforts. Rooms are fitted with a widescreen TV and an alarm clock that lets you plug in your MP3 player, meaning you can wake up to your favourite music.When you’re not busy working, make the most of the sauna, steam room or work out in the well-equipped fitness center. Or sip on a well-earned cocktail in the very popular Canary Wharf restaurant, Cinnamon. Hilton London Canary Wharf is very close to the O2 Arena and Westfield shopping complex in Stratford. This hotel is a great choice for anyone wanting to be close to where business happens but not too far from all the tourist attractions. ... more   less 

Additional Information about Hilton London Canary Wharf

Address: South Quay, Marsh Wall, London E14 9SH, England
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: $203 - $705 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Canary Wharf 4*
Number of rooms: 282
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hilton EMEA, Cheap Tickets, Priceline, Travelocity and Jetsetter so you can book your Hilton London Canary Wharf reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Canary Wharf Hotel London
Hilton International London
London Hilton
Hilton Canary Wharf
Canary Hilton Wharf
Hotel Style:
#41 Family Hotel in London
#77 Romantic Hotel in London
#79 Luxury Hotel in London
#164 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Canary Wharf staff and other travellers.
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Questions? Get answers from Hilton London Canary Wharf staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive suites are something to behold. Great room, lovely views and superb staff”
 of 5 bubbles craiggoodchild, 21 Feb 2017 | Read review
“Higher floors better with a river view”
 of 5 bubbles 879phils, 19 Feb 2017 | Read review
“I would definitely recommend up grading to Exective room as these are on the top floors with great views.”
 of 5 bubbles lawbel, 13 Feb 2017 | Read review
“When possible,upgrade to the Executive rooms,they are wonderful.”
 of 5 bubbles itsanne, 13 Feb 2017 | Read review
“We,were,on inside wall on 9th floor so no view but very quiet”
 of 5 bubbles juliedanforshaw, 12 Feb 2017 | Read review
5 of 5