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Cheval Phoenix House

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Traveller (11)
Room & Suite (9)
Dining (2)
Overview
  • Excellent84%
  • Very good12%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“sloane square”(38 reviews)
“kings road”(14 reviews)
AMENITIES
Free Wifi
Non-Smoking Hotel
Fitness centre
Concierge
Dry Cleaning
Free Parking
Breakfast included
5 Star accommodation
All hotel details
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Reviews (218)
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210 results
Traveller rating
175
25
5
2
3
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LanguageEnglish
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175
25
5
2
3
Show reviews that mention
All reviewssloane squarekings roadfully equipped kitchenlovely apartmentserviced apartmentone bedroom apartmentquiet streethome away from homeconcierge teamliving areanespresso machineexcellent locationtube stationwonderful stayhyde parkchelseaaccommodation
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1 - 5 of 210 reviews
Reviewed 6 days ago

We first stayed here in 2017, and now use Phoenix House as our go to spot when we're in London. We've stayed twice in 2018 already, and the standout here is the staff - nothing is too much trouble, and you needs are met with...More

Thank mdm1972
Response from chevalresidences, General Manager at Cheval Phoenix HouseResponded 4 days ago

Dear Guest, Brilliant feedback! Thank you for taking the time to share your amazing experience with us. It is always wonderful to hear when a guest has experienced so much that Cheval Phoenix House has to offer. My team and I pride ourselves on offering...More

Reviewed 5 July 2018

We stayed in a one bedroom flat this week and we were very impressed Clean and modern appliances and excellent service A great option for a stay in central London if you want a serviced apartment rather than a hotelMore

Thank Rowan R
Response from chevalresidences, General Manager at Cheval Phoenix HouseResponded 9 July 2018

Dear Rowan R, Thank you for your amazing comments! We are pleased to hear that you experienced a great stay in our one bedroom apartments here at Cheval Phoenix House and happy to hear that you enjoyed the services offered by our team and the...More

Reviewed 30 May 2018

Loved being on a quiet side street near Sloane Square. Lots of great restaurants to walk to. Needed washer/dryer half way thru our trip and this worked perfectly. Can highly recommend Cheval Phoenix when in London.More

Review collected in partnership with this hotel
Thank K4Travel2013
Response from chevalresidences, General Manager at Cheval Phoenix HouseResponded 31 May 2018

Dear Guest, Thank you for taking the time to share you review with us on your recent stay. We are delighted to hear that your stay at Cheval Phoenix House worked perfectly for you and glad to know that you enjoyed our location. Once again,...More

Reviewed 23 May 2018

This caricature of a hotel called ‘cheval residence’ scams travellers with certain reviews and incredibly high ratings, as well as rating itself a 5 star hotel, which is ludacris! This residence deserves 3 stars at most, I do not understand how anyone in their right...More

Review collected in partnership with this hotel
Thank lorban950282
Response from chevalresidences, General Manager at Cheval Phoenix HouseResponded 25 May 2018

Dear Guest, Thank you for reviewing us on your recent stay with us. At Cheval Phoenix House, we constantly strive to deliver the highest standard of service to all our guests and I regret to hear that we did not meet your expectations on this...More

Reviewed 12 May 2018 via mobile

I stayed at the Cheval Phoenix for business from January 2018 to May 2018. I was extremely pleased with the location, service and quality of sleep at this hotel. From a location perspective you are 5 minutes from the district/circle lines and right off of...More

Thank Jeremy S
Response from chevalresidences, General Manager at Cheval Phoenix HouseResponded 14 May 2018

Dear Jeremy S, Thank you for such a brilliant review on TripAdvisor! We are very pleased by your kind comments, it brings a big smile when we hear that our guest has experienced a pleasant stay with us and embraced all that Cheval Phoenix House...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Non-Smoking Hotel
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
USD 309 - USD 626 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 309 - USD 626 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (11)
Room & Suite (9)
Dining (2)
Nearby
Belgravia
Home to the vast majority of embassies and diplomatic
residences in London, sophisticated and upscale
Belgravia also boasts a wealth of luxury hotels, fine
dining restaurants, and some of the city’s most stroll
worthy lanes. While the prices here are high, taking a
leisurely stroll through the streets of picturesque
and elegant white stucco houses is free. Hyde Park and
the Buckingham Palace Gardens are only a stone's throw
...More
Questions & Answers
Ask a question
jazzyart
25 July 2017|
AnswerShow all 2 answers
Response from BradDeeth | Reviewed this property |
we didnt have a car and the streets were pretty full with residents parking. sorry I couldn't be more helpful
0
Votes
Megan T
13 October 2015|
AnswerShow all 2 answers
Response from chevalresidences | Property representative |
Hi Megan, Thank you for your enquiry, I would like to confirm that the fitness facility is included in your stay and no additional cost.
0
Votes
abdullyne
1 September 2015|
AnswerShow all 3 answers
Response from chevalresidences | Property representative |
For a private chauffeured car from London Heathrow Terminal 1-4 to Cheval Phoenix House, the cash price is £75.00 and from London Heathrow Terminal 5 to Cheval Phoenix House, the cash price is £85.00.
0
Votes
Room Tips
"One Bedroom or Loft Apartments are best"
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"They are all good"
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"Just look at all the different lay outs on their website, request the room you would prefer. You are most..."
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"The loft apartment was very spacious"
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