We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Ibis London City-Shoreditch

Show Prices
#325 of 1,078 Hotels in London
Certificate of Excellence
GreenLeadersBronze level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Ibis London City-Shoreditch
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,559 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,581: English reviews
Gouda, Nederland
Reviewed yesterday NEW

+: friendly staff, location (near tube, train station, walking distance to spitalfields market and restaurants), good water pressure shower in the compact bathroom. -: No safe in the room is inconvenient, also no fridge

 Report
Helpful?
Thank DutchLassie70
istanbul
Reviewed yesterday NEW

If you've been to one of ibis hotels, you've been to all of them (sort of). So there's nothing very special to write about this ibis. Lobby and restaurant are great. Staff is OK. There was a very funny campaign when I arrived there: I was told that early check-in was only available for new club members and since I...

 Report
Helpful?
Thank TErdengi
shrewsbury
Reviewed yesterday NEW

Twin room good , beds comfortable good budget hotel ,staff very helpful and able to leave cases at hotel after checking out ,tube near, good restaurants and spittlefield market , would definitely stay again

 Report
Helpful?
Thank PamShrewsbury
La Manga del Mar Menor, Spain
Reviewed 3 days ago NEW

Breakfast - I had not paid for breakfast. However the first morning I decided I would have breakfast. I knew I would have to pay for this obviously. I simply asked the restaurant staff to put it on my bill. They were unable to put it on my bill, which to be honest I found very irritating. I then went...

 Report
Helpful?
Thank 228Steve
La Chaux-de-Fonds, Switzerland
Reviewed 4 days ago NEW

Very close to two different tube stations. Very convenient. Tidy and clean rooms. Lively public area at the lobby. TESCO supermarket beside the hotel. Very few restaurants & eateris around. Good value for money.

 Report
Helpful?
Thank Jaime A
Giullaume D, General Manager at Ibis London City-Shoreditch, responded to this review

Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Elena Raita Front Office Team Member

Saxmundham, United Kingdom
Reviewed 5 days ago NEW

I've stayed in this hotel a few times now and each time it's reliable. Unlike some of the 'budget' hotels the lobby area is warm and comfortable with a nice bar and dining area - somewhere you're happy to sit and read, chat or catch up on your emails. The reception staff are always friendly and efficient and checkin is...

 Report
Helpful?
Thank Romablade
Giullaume D, General Manager at Ibis London City-Shoreditch, responded to this review

We very much appreciate your comments regarding your stay at the ibis London City - Shoreditch. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Greater London, United Kingdom
Reviewed 5 days ago NEW

Oveall good stay at the hotel. Functional room, furnished well to a good standard. Clean and Tidy Friendly efficient staff, good breakfast with nice selection of foods including poached eggs which is unusal for a buffet style breakfast Clean, well maintained public area.

 Report
Helpful?
1Thank cjmhurley
Giullaume D, General Manager at Ibis London City-Shoreditch, responded to this review

Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, Elena Raita Front Office Team Member

Florence, Italy
Reviewed 1 week ago

I have only booked this hotel and I haven't stayed there yet, but they have already provided a horrible customer service. I booked a room through booking.com. After few days, I called the hotel to check whether I could extend my stay by one day. They told me that I could, but that I have to make a separate reservation...

 Report
Helpful?
Thank Urska P
Espoo, Finland
Reviewed 1 week ago via mobile

If you find an hotel experience which has nothing special, but is an positive experience from London it deserves 4 stars. As we all know, most of the London hotels are either old fashioned and horrible, plus insainly expensive. Or uncomfortably hip and insainly expensive, Ibis was a positive surprise. Fairly modern, simple, clean, reasonably priced, nicely located and it...

 Report
Helpful?
Thank Vuopalat
Giullaume D, General Manager at Ibis London City-Shoreditch, responded to this review

Thank you for your kind comments and compliments . I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards Elena Raita Front Office Team Member

Bristol, United Kingdom
Reviewed 1 week ago

We stayed here recently and weren't impressed - the bathroom wasn't as clean as it should have been. The room is very basic. I don't expect much for this money but it should at least feel clean and it didn't.

 Report
Helpful?
Thank AnanB
Giullaume D, General Manager at Ibis London City-Shoreditch, responded to this review

Dear AnanB, Thank you for taking the time to tell us about your experience at the ibis London City - Shoreditch. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

648 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (510)
Viewed
Room/Suite (133)
Viewed
Dining (45)
Viewed
Hotel & Grounds (74)
Viewed
View from Room (29)
Viewed
Bathroom (58)
Viewed
Family/Play Areas (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (169)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (96)
Viewed
Dining (32)
Viewed
Standard Room (35)
Viewed
The Hotel (29)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (42)
Viewed
Hotel & Grounds (13)
Viewed
Dining (11)
Viewed
Business Centre/Function Rooms (1)
Viewed
Room/Suite (5)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travellers also viewed these London hotels
London Bridge
Ibis London Blackfriars
Ibis London Blackfriars
#236 of 1,078 in London
2,847 reviews
Whitechapel
Hotel ibis budget London Whitechapel
Whitechapel
Qbic Hotel London City
Qbic Hotel London City
#100 of 1,078 in London
2,473 reviews
Show Prices
Show Prices
Show Prices
Euston / Kings Cross /St Pancras
Ibis London Euston St Pancras
Spitalfields
Tune Hotel - London, Liverpool Street
Whitechapel
Premier Inn London City (Aldgate) Hotel
Show Prices
Show Prices
Show Prices

Staying in Whitechapel

Neighbourhood Profile
Whitechapel
Whether you're here for its dynamic street life, world class galleries or famed curry houses, you're bound to be wowed by the uniquely cosmopolitan flavor of Whitechapel. Long gone are the days when Jack the Ripper stalked its streets. And despite his mysterious legacy bringing throngs of curiosity driven tour groups to its back alleys and otherwise serene garden squares, these days you're more likely to catch a cutting edge fashionista scurrying through its age old lanes than criminals of any sort.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Ibis London City is ideal for tourist or business stays. Located in the centre of London's financial district, 20 m from Aldgate East station, it is a few steps from Liverpool St, the Tower of London and the celebrated Tower Bridge. It has 348 rooms,including 19 accessible rooms. The hotel has a restaurant and also a bar offering snacks 24 hours, 7 days. The hotel offers Free Wifi throughout. Public undercover parking close by. ... more   less 

Additional Information about Ibis London City-Shoreditch

Address: 5 Commercial Street, London E1 6BF, England
Region: United Kingdom > England > London > Whitechapel , East End / East London
Price Range: $114 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London City-Shoreditch 3*
Number of rooms: 348
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, ACCOR, Priceline, Odigeo, Travelocity and HotelTravel.com so you can book your Ibis London City-Shoreditch reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ibis London City Hotel London
Accor London City
Hotel Style:
#44 Green Hotel in London
#219 Romantic Hotel in London
#265 Family Hotel in London
#315 Business Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Ibis London City-Shoreditch staff and other travellers.
55 questions
Ask a question
Constanta County, Romania
over a year ago

See all questions (55)

Questions? Get answers from Ibis London City-Shoreditch staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ibis rooms are the same everywhere! 628 was OK.”
 of 5 bubbles TErdengi, 8 Dec 2016 | Read review
“Ask for a high floor for a quieter room”
 of 5 bubbles Romablade, 4 Dec 2016 | Read review
“Higher floors are less likely to hear sirens even with double glazing.”
 of 5 bubbles dodgieROGER, 26 Nov 2016 | Read review
“It is a business hotel like NH or similar in Spain”
 of 5 bubbles rmartincas, 8 Nov 2016 | Read review
“Try to get upper floor and end of corridor corner room”
 of 5 bubbles armyyarn, 2 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay