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Park Plaza London Riverbank

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4,445 Reviews from our TripAdvisor Community

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There are newer reviews for Park Plaza London Riverbank
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Showing 4,004: English reviews
Reviewed 1 week ago NEWvia mobile

Very nice hotel in a great location. We stayed for two mights while in London to see a rugby international at Twickenham. Staff were friendly and efficient. Room was lovely with a Thames view if you craned your neck. Massive bathroom with bath and walk in shower. Only downside really was the hotel hosted a large function on the Saturday...

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Thank Paul L
east anglia
Reviewed 1 week ago

This could be a decent hotel. It just wasn't on my stay. I was attending a conference held there, but had actually booked a regular rate (i.e. more expensive) room. The good: Decent location overlooking the river and Parliament. Quick walk to Vauxhall tube and not far from Parliament square. Decent-sized rooms Stylish but... The not so good: The hotel...

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1Thank drw1844
Reviewed 1 week ago

Check in was actually a pleasure at the Riverbank Park Plaza. The lady on reception served me with a smile on her face and when I asked questions about my booking she answered them with a smile and didn't frown like I had become used to at other branches. She then took the time to take me to the lift...

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Thank MrBG19801980
London, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Park Plaza Hotels
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Thank shaakiraf2017
United Kingdom
Reviewed 1 week ago

Me and my partner visited here on Saturday evening for a one night stay. We booked a double executive room, when we arrived the lady was very helpful. We were on the 14th floor with a lovely side river view, much to my disappointment our TV was not working so they had to call engineers up, I explained I needed...

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Thank Kays o
Sydney, Australia
Reviewed 1 week ago

My friend and I booked a twin executive room in the park plaza. Although we were put in the new quarter of the hotel, we were extremely disappointed in the room. The room from observation was modern and comfortable but had a view of the internal light well in which we could see into the bedrooms of other rooms in...

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Thank seasonedtraveller222
VaniaSilvaRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Thank you for taking the time to leave your feedback on your recent stay, I'm disappointed that not all aspects of your stay were satisfactory. Do not hesitate to contact the Guest Relations team at pprlgr@pphe.com in order to provide us with further details on the points you’ve raised. Kind regards, Vania Silva Guest Relations Manager

Ottawa, Canada
Reviewed 1 week ago

The Park Plaza Riverbank is very well situated on the Thames one bridge away from the Houses of Parliament and many other key tourist locations. Hotel location facilitates multi walking tour options on both sides of the Thames, as well as along the river. There is an excellent walking path on both banks. The hotel features a good breakfast buffet...

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1Thank Andrew R
VaniaSilvaRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Thank you for taking some time to share your feedback and kind words with us. I'm truly pleased to read you've enjoyed staying with us and the special attention received from our staff. I hope I'll have the pleasure to welcome you back very soon. Kind regards, Vania Silva Guest Relations Manager

Reviewed 1 week ago via mobile

The service was brilliant , rooms were gorgeous with a touch of futuristics( lights and computerised controls etc) as was it like right through the hotel , the bar area had the wow factor , loved my stay there , stunning place to stay , bus stop opposite the hotel ( one every ten mins or so ) Vauxhall tube...

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Thank Jackie N
VaniaSilvaRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Thank you for taking some time to share your feedback and kind words with us. I'm truly pleased to read you've enjoyed staying in our new and modern rooms, as well as the amazing Chino Latino. I hope I'll have the pleasure to welcome you back very soon. Kind regards, Vania Silva Guest Relations Manager

Bournemouth, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Park Plaza Hotels
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1Thank A5697XLangelac
VaniaSilvaRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Stratford-upon-Avon, United Kingdom
Reviewed 1 week ago via mobile

I stayed here over new year period... you could never get the rooms to the right temperature. Air con automatically came on and meant it was way too hot most of the time. Our room was cleaned but they left our dirty coffee cups which was a shame, had to wash these in the sink. Bar was not open after...

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Thank ozzo2014
VaniaSilvaRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Thank you for taking the time to share your feedback with us, I'm sorry to hear we weren't able to fully meet your expectations. I have addressed the points raised with our team, and I assure you we are working to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Chino Latino
Chino Latino
Cuisines: Sushi, Asian, Fusion
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Overlooking Millbank and the Houses of Parliament in the heart of the city, Park Plaza London Riverbank offers stunning four-star deluxe accommodation for corporate and leisure travellers. The hotel is within easy reach of both London Waterloo and Vauxhall railway stations as well as Westminster Underground. Following a spectacular renovation, Park Plaza London Riverbank now offers 489 sumptuous guest rooms, including Superior Rooms, Executive Rooms and Suites, some with stunning river views. The modern fitness suite is open 24 hours a day and features a range of cardio and weight equipment. Located on the first floor, Chino Latino(R) Restaurant & Bar, the Lounge and a fresh new Sushi Bar offer tantalising cuisine with beautiful 180-degree panoramic views of the River Thames and the Houses of Parliament. ... more   less 

Additional Information about Park Plaza London Riverbank

Address: 18 Albert Embankment, London SE1 7DP, England
Region: United Kingdom > England > London
Price Range: $161 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza London Riverbank 4*
Number of rooms: 489
Reservation Options:
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Also Known As:
Park Plaza Riverbank London Hotel London
Park Plaza London
London Park Plaza
Riverbank Park Plaza London
Hotel Style:
#272 Business Hotel in London
#273 Luxury Hotel in London
#281 Romantic Hotel in London
#314 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Plaza London Riverbank staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had rooms 924 & 926. They are adjoining & are good for families who would like a little more room.”
 of 5 bubbles sunbunny31, 15 Jan 2017 | Read review
“Try and get to breakfast at quiet times so you get a window seat”
 of 5 bubbles MrBG19801980, 10 Jan 2017 | Read review
“Executive double room, just make sure your not facing other peoples rooms!”
 of 5 bubbles kayso2015, 10 Jan 2017 | Read review
“Room with a view on the Thames, especially Houses of Parliament.”
 of 5 bubbles andrewrP5232IH, 9 Jan 2017 | Read review
“Thames views are really good”
 of 5 bubbles Giveusasmilepeople, 8 Jan 2017 | Read review
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