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Park Plaza London Riverbank

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4,800 Reviews from our TripAdvisor Community

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Showing 4,307: English reviews
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Oxford, United Kingdom
Reviewed yesterday NEWvia mobile

My partner and I stayed here for one night and the hotel was a real highlight of the trip. On arrival we were upgraded to an executive room and also given a complimentary pass to the newly refurbished Executive lounge by the lovely receptionist. The room was beautiful and so clean, the bed was extremely comfy and the Elemis products...

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Helpful?
Thank ShelleyMD
Washington DC, District of Columbia
HOTEL’S FAVOURITE REVIEW
Reviewed 7 March 2017

Stayed here for 5 nights. We were initially made to wait until 2 pm for check in after flying for more than 12 hours and getting to the hotel a little after 1 pm. We saw a bunch of other people being checked in to their rooms and spoke to the person at the desk who promptly upgraded us into...

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1Thank jac1886
About Hotel's Favourite Review
VaniaSilvaRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear jac1886, Thank you for taking some time to share your feedback and kind words with us. I'm truly pleased to read you've enjoyed staying with us and the special attention received from our staff. I hope I'll have the pleasure to welcome you back very soon. Kind regards, Vania Silva Guest Relations Manager

Central Norway, Norway
Reviewed yesterday NEW

Very Nice hotel..we got 1 of the new rooms. Good services,Nice staff .Good food and nice music in the bar. We have stayed there before and we love to come back. Short walk to London eye and big ben...

Review collected in partnership with Park Plaza Hotels
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Thank 66cathrineb
Reviewed yesterday NEWvia mobile

Lovely hotel in a great location right on the banks of the Thames. I booked a river view room and had a glorious view of Big Ben and the houses of Parliament. Fabulous big bed, kettle, desk in the room. Friendly staff on reception and on the door. Unfortunately housekeeping lets it down. This was the first time during one...

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Thank Katie B
Chesterfield, United Kingdom
Reviewed 2 days ago NEW

Review collected in partnership with Park Plaza Hotels
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Thank victoriasZ6455ST
Southampton, United Kingdom
Reviewed 2 days ago NEW

This hotel is great for business or holiday trips 5 minute walk to Big Ben and other tourist attractions. Nice to be able to cross the road and walk along South bank Staff are pleasant and helpful. It has been re-refurbished since I last stayed and the new features are very nice

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Thank Dianne722
Canada
Reviewed 2 days ago NEW

Review collected in partnership with Park Plaza Hotels
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Thank leannem657
Reviewed 2 days ago NEW

Stayed just the one night and opted for a junior suite with river view. Well appointed room and in the main clean and tidy, although if we were being picky the blackout curtains in the bedroom were very dirty round the edges. This didn't detract from our stay and i will say that all of the staff appear very helpful...

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Thank mcfcap
Zurich
Reviewed 3 days ago NEW

We stayed for two nights, in London to celebrate our daughter's birthday. At breakfast the first morning, there were no crumpets and so I asked a staff member if they might have some. She referred me to her supervisor (I assume) who wanted to be helpful but didn't know what they were. I was a little stunned in the centre...

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Thank Kaz64Zurich
Management response:

Dear Kaz64Zurich, Firstly thank you very much for your recent stay at Park Plaza Riverbank. We truly appreciate such a detailed feedback and I will be sure to let Vasyl knows how much you liked his service. We hope to welcome you back again soon!! Kind regards, Fernando Aliaga

Leicester, United Kingdom
Reviewed 3 days ago NEW

I stayed at this hotel for the first time with work this week, great location just off the river thames easy to get into central london by tube or cab and lovely on a summer evening to have a run or walk along the thames. Reception staff are very efficient, however long que at check in, therefore do think they...

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Helpful?
Thank Louise D
Management response:

Dear Louise D, Thank you very for your recent stay at Park Plaza Riverbank. I am happy to hear that overall your stay was positive and I take note about all the suggestions as they are an essential part for us to improve. Please do not hesitate to contact us should you visit again in a near future. Kind regards,...

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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Chino Latino
Chino Latino
Cuisines: Sushi, Asian, Fusion
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Overlooking Millbank and the Houses of Parliament in the heart of the city, Park Plaza London Riverbank offers stunning four-star deluxe accommodation for corporate and leisure travellers. The hotel is within easy reach of both London Waterloo and Vauxhall railway stations as well as Westminster Underground. Following a spectacular renovation, Park Plaza London Riverbank now offers 489 sumptuous guest rooms, including Superior Rooms, Executive Rooms and Suites, some with stunning river views. The modern fitness suite is open 24 hours a day and features a range of cardio and weight equipment. Located on the first floor, Chino Latino(R) Restaurant & Bar, the Lounge and a fresh new Sushi Bar offer tantalising cuisine with beautiful 180-degree panoramic views of the River Thames and the Houses of Parliament. ... more   less 

Additional Information about Park Plaza London Riverbank

Address: 18 Albert Embankment, London SE1 7DP, England
Region: United Kingdom > England > London
Price Range: $213 - $423 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza London Riverbank 4*
Number of rooms: 489
Reservation Options:
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Also Known As:
Park Plaza Riverbank London Hotel London
Park Plaza London
London Park Plaza
Riverbank Park Plaza London
Hotel Style:
#269 Luxury Hotel in London
#272 Business Hotel in London
#281 Romantic Hotel in London
#314 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Plaza London Riverbank staff and other travellers.
57 questions
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Questions? Get answers from Park Plaza London Riverbank staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location and views over the river. Standard rooms face inwards to an atrium(?) which has no view, but are spacious and comfortable”
Kaz64Zurich, 20 Apr 2017 | Read review
“Ask if the room have wiev.”
jorn_egelund, 18 Apr 2017 | Read review
“River view best”
Y7040ECjohnw, 15 Apr 2017 | Read review
“Room with a view of the river Themes”
5amitb, 13 Apr 2017 | Read review
“River view rooms are worth the extra money.”
  • Bathroom
  • Bedroom
  • Lounge and view
  • Bethroom
AdamSte, 12 Apr 2017 | Read review
5 of 5