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Park Plaza London Riverbank

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Park Plaza London Riverbank
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4,691 Reviews from our TripAdvisor Community

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Showing 4,221: English reviews
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Manningtree, United Kingdom
Reviewed yesterday NEW

Review collected in partnership with Park Plaza Hotels
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Thank Mary E
nottinghamshire
Reviewed yesterday NEW

Well the new refurb is amazing 👌 The rooms very much improved love the computerised controls for the lighting and the heating the bathrooms are perfect we stayed in room 337 which was twin the beds extremely comfortable breakfast was very good and relaxed the staff very helpful and friendly 👌 The only downside to the stay was the meal...

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Thank mcanney2k
Milan, Italy
Reviewed 2 days ago NEW

We stayed at Park Plaza on the River and had a bad experience as we had to change room 3 times. We first checked in with Silvia who assigned us a room, which was under maintenance. When we entered into the room there were 2 engineering that were doing some maintenance job. We went back downstairs to reception and she...

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Thank 960lina
Montreal, Canada
Reviewed 2 days ago NEW

Review collected in partnership with Park Plaza Hotels
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Thank sylvainr487
Reviewed 3 days ago NEWvia mobile

Have stayed at the Westminster Park Plaza which was first class... this was not. Room was simply OK, nicely equipped however the cleanliness left a lot to be desired (did I complain? No purely as was only on a flying visit!). Also despite being on very top floor (11th) I was facing rear of hotel and overlooking the railway line...

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Thank JBNewcastle
JamesSessions, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear JBNewcastle, Thank you for sharing your experience with us. I am truly sorry to read your stay with us was not to your expectation. I hope you will give us another chance to restore your faith back in our hotel as we would never want anyone to leave without less than perfect stay. Please contact our guest relations team...

Sheerness, United Kingdom
Reviewed 4 days ago NEW

Anniversary weekend away , booked a couple of shows between pub visits First impressions ,very plush , classy, Hotel arrived at 16.45 room not ready but in fairness they gave us a drink voucher for the bar and they had a free drinks and nibbles from 6 till 8 in the bar . Had a very late night and was...

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Thank AlanC68
JamesSessions, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear AlanC68, Thank you for taking the time to share your feedback with us, I'm sorry to hear we weren't able to fully meet your expectations. I have addressed the points raised with our team, and I assure you we are working to ensure a similar situation does not occur again in the future. Please contact our guest relations team...

London
Reviewed 4 days ago NEW

Review collected in partnership with Park Plaza Hotels
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Thank 283garethj
JamesSessions, Public Relations Manager at Park Plaza London Riverbank, responded to this review

London, United Kingdom
Reviewed 5 days ago NEW

Visited hotel with my mother as a boost after the recent loss of my father and to celebrate my birthday. Both enjoyed the stay. Hotel very modern with good views over Central London and fairly easy access into Central London by bus, tube, taxi or river boat. Staff in all areas were welcoming with concierge service and room service being...

Review collected in partnership with Park Plaza Hotels
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Thank V3181UUjoanneb
Reviewed 5 days ago NEWvia mobile

Second time staying. Such a beautiful hotel. Staff are warm and friendly and nothing is too much trouble. I recommend you upgrade to executive (great deals on the Park Plaza website). Breakfast in the lounge on the 12th floor, overlooking the river and Palace of Westminster is such a chill experience - stayed for 2 hours one morning. All that...

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Thank John M
JamesSessions, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear John M, Thank you for taking some time to share your feedback and kind words with us. I'm truly pleased to read you've enjoyed staying with us and the special attention received from our staff. I hope I'll have the pleasure to welcome you back very soon. Kind regards, James Sessions

Cork, Ireland
Reviewed 5 days ago NEW

Review collected in partnership with Park Plaza Hotels
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Thank JorgeInCork
JamesSessions, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Chino Latino
Chino Latino
Cuisines: Sushi, Asian, Fusion
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Overlooking Millbank and the Houses of Parliament in the heart of the city, Park Plaza London Riverbank offers stunning four-star deluxe accommodation for corporate and leisure travellers. The hotel is within easy reach of both London Waterloo and Vauxhall railway stations as well as Westminster Underground. Following a spectacular renovation, Park Plaza London Riverbank now offers 489 sumptuous guest rooms, including Superior Rooms, Executive Rooms and Suites, some with stunning river views. The modern fitness suite is open 24 hours a day and features a range of cardio and weight equipment. Located on the first floor, Chino Latino(R) Restaurant & Bar, the Lounge and a fresh new Sushi Bar offer tantalising cuisine with beautiful 180-degree panoramic views of the River Thames and the Houses of Parliament. ... more   less 

Additional Information about Park Plaza London Riverbank

Address: 18 Albert Embankment, London SE1 7DP, England
Region: United Kingdom > England > London
Price Range: $202 - $411 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza London Riverbank 4*
Number of rooms: 489
Reservation Options:
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Also Known As:
Park Plaza Riverbank London Hotel London
Park Plaza London
London Park Plaza
Riverbank Park Plaza London
Hotel Style:
#272 Business Hotel in London
#276 Luxury Hotel in London
#281 Romantic Hotel in London
#314 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Plaza London Riverbank staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room away from the building site and also the railway line at the back”
 of 5 bubbles AlanC68, 21 Mar 2017 | Read review
“Specifically ask for a room no where near the building works”
 of 5 bubbles The-Honest-1, 19 Mar 2017 | Read review
“Ask for a room with a view (make sure it's a view though!)”
 of 5 bubbles OurTravelBackpack, 16 Mar 2017 | Read review
“I requested a room with river view, but I had a twin room and they don't have views. Ask for a river view and stay in higher up floors.”
 of 5 bubbles islandhopper6, 12 Mar 2017 | Read review
“If you are looking for a view of the Thames river, paying a discount price will not get you one!”
 of 5 bubbles IJHStockport, 10 Mar 2017 | Read review
5 of 5