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Park Plaza London Riverbank

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4,457 Reviews from our TripAdvisor Community

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Showing 4,014: English reviews
Stockholm, Sweden
Reviewed yesterday NEW

Can really recommend this hotel. The room was really nice with separate shower and bathtub. Good size as well. Then restaurant at the hotel was really good as well. Close to many sights as Hyde Park, Big Ben, the Royal Castle and so on...

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Thank Anton L
Huddersfield, United Kingdom
Reviewed yesterday NEW

Stayed here a few times in 2016, and all in all was a great experience. 10 minute walk from Vauxhall station, this hotel is situated west of the houses of parliament, on the other side of the Thames. There is alot of building work going on around this hotel, but none that bothered me during my stay. Quick check-in, and...

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Thank Darryl M
Reviewed 2 days ago NEWvia mobile

Staff are brilliant, they tried to check a very large amount of people in the best speed they can so didn't mind the wait. Kept their smile. The room was clean. The fridge would't open for a reason even though we did leave £50 deposit so I couldn't put some fruit I had in the fridge, I thought upgrading meant...

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Thank Nariman N
Merthyr Tydfil, United Kingdom
Reviewed 2 days ago NEWvia mobile

Clean and fresh hotel who accommodated our early arrival by allowing us a room earlier than stated. No problems with the room which was really clean, modern and spacious. Great location for visiting London with some very interesting places within a short walk.

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Thank craigwilliams0485
London, United Kingdom
Reviewed 2 days ago NEW

Review collected in partnership with Park Plaza Hotels
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Thank 524aarona
Reviewed 3 days ago NEW

The room was clean, well furnished, aircon worked great, restaurant & bar were excellent with superb views over the river to the house of commons, but what really made this trip for me was the quality of the staff. I was working in, as well as staying at the hotel & from my first contact with the concierge to my...

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Thank martin l
VaniaSilvaRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Thank you for taking some time to share your feedback and kind words with us. I'm truly pleased to read you've enjoyed staying with us and the special attention received from our staff. I hope I'll have the pleasure to welcome you back very soon. Kind regards, Vania Silva Guest Relations Manager

Farmingdale
Reviewed 4 days ago NEW

This hotel is on the south side of the river Thames. Some of the rooms have an amazing view of Parliament and Big Ben. My husband and I were there for the New Year Celebrations for one week. The staff was very helpful and the restaurant has very good sushi and other menu options. It is not in the center...

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Thank debbiesV8000SF
VaniaSilvaRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Thank you for taking some time to share your feedback and kind words with us. I'm truly pleased to read you've enjoyed staying with us and the special attention received from our staff. I hope I'll have the pleasure to welcome you back very soon. Kind regards, Vania Silva Guest Relations Manager

Kelowna, British Columbia, Canada
Reviewed 4 days ago NEW

As I have stated previously, I left some articles in my room when I checked out of the hotel on the 3rd December 2016. Despite repeated emails I have still not had the courtesy of a reply from any member of the management team but merely a cursory one from housekeeping and a message that I would hear back from...

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Thank Robert S
VaniaSilvaRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Thank you for taking the time to leave your feedback on your recent stay, I'm disappointed that not all aspects of your stay were satisfactory. Do not hesitate to contact the Guest Relations team at pprlgr@pphe.com in order to provide us with further details on the points you’ve raised. Kind regards, Vania Silva Guest Relations Manager

Portsmouth
Reviewed 4 days ago NEW

I moved rooms in this hotel, but both rooms were very noisy, not from the road or the railway but from machinery in the hotel. It was like being in a transatlantic jet (but not quite as loud). In future I would use a Premier Inn instead as its quieter, which is what I like.

Review collected in partnership with Park Plaza Hotels
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Thank Geraldvj
InessLannajaRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Thank you for taking the time to share your feedback regarding your stay with us. I am sorry to learn your stay was not to your satisfaction and that you encountered some challenges with the noise .At Park Plaza Riverbank we take every feedback very seriously and we are thankful as this is the best way to improve our services....

New Providence Island
Reviewed 5 days ago NEWvia mobile

Hotel is clean and the staff is friendly, We had two executive rooms and the view Is chaotic for both rooms, about 2 meters from the Building next to us, don't even consider opening the curtains You feel like your in your neighbors house. If you could open the windows you could jump to their balcony, so probably not the...

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Thank Montanabay
InessLannajaRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Thank you for providing us with your feedback. I am sorry to hear you did not enjoy your stay with us and to learn you encountered several challenges with your room allocation as well as with the overall room. Unfortunately not all of our guest rooms have an iconic view of London. If possible please contact our guest relations team...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Chino Latino
Chino Latino
Cuisines: Sushi, Asian, Fusion
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Overlooking Millbank and the Houses of Parliament in the heart of the city, Park Plaza London Riverbank offers stunning four-star deluxe accommodation for corporate and leisure travellers. The hotel is within easy reach of both London Waterloo and Vauxhall railway stations as well as Westminster Underground. Following a spectacular renovation, Park Plaza London Riverbank now offers 489 sumptuous guest rooms, including Superior Rooms, Executive Rooms and Suites, some with stunning river views. The modern fitness suite is open 24 hours a day and features a range of cardio and weight equipment. Located on the first floor, Chino Latino(R) Restaurant & Bar, the Lounge and a fresh new Sushi Bar offer tantalising cuisine with beautiful 180-degree panoramic views of the River Thames and the Houses of Parliament. ... more   less 

Additional Information about Park Plaza London Riverbank

Address: 18 Albert Embankment, London SE1 7DP, England
Region: United Kingdom > England > London
Price Range: $164 - $342 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza London Riverbank 4*
Number of rooms: 489
Reservation Options:
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Also Known As:
Park Plaza Riverbank London Hotel London
Park Plaza London
London Park Plaza
Riverbank Park Plaza London
Hotel Style:
#272 Business Hotel in London
#275 Luxury Hotel in London
#281 Romantic Hotel in London
#314 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Plaza London Riverbank staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best views are on the north side overlooking the river.”
 of 5 bubbles 511martinl, 20 Jan 2017 | Read review
“If it is important to have a good view, ask for the river view with Parliament and Big Ben not just a river view room.”
 of 5 bubbles debbiesV8000SF, 19 Jan 2017 | Read review
“Stay somewhere else!”
 of 5 bubbles T539FEroberts, 19 Jan 2017 | Read review
“We had rooms 924 & 926. They are adjoining & are good for families who would like a little more room.”
 of 5 bubbles sunbunny31, 15 Jan 2017 | Read review
“Try and get to breakfast at quiet times so you get a window seat”
 of 5 bubbles MrBG19801980, 10 Jan 2017 | Read review
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