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Park Plaza London Riverbank

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4,823 Reviews from our TripAdvisor Community

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Showing 4,325: English reviews
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Greater Hobart, Australia
Reviewed 2 days ago NEWvia mobile

Newly renovated, near and clean hotel. The room was quite big. Fantastic location with good views. Vauxhall tube station within walking distance. Front office staff were not bad but can be more helpful. Good breakfast menu and in room dining menu. Good value for money.

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Helpful?
Thank Fahim199
Washington DC, District of Columbia
HOTEL’S FAVOURITE REVIEW
Reviewed 7 March 2017

Stayed here for 5 nights. We were initially made to wait until 2 pm for check in after flying for more than 12 hours and getting to the hotel a little after 1 pm. We saw a bunch of other people being checked in to their rooms and spoke to the person at the desk who promptly upgraded us into...

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Helpful?
1Thank jac1886
About Hotel's Favourite Review
VaniaSilvaRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear jac1886, Thank you for taking some time to share your feedback and kind words with us. I'm truly pleased to read you've enjoyed staying with us and the special attention received from our staff. I hope I'll have the pleasure to welcome you back very soon. Kind regards, Vania Silva Guest Relations Manager

Vilshofen, Germany
Reviewed 2 days ago NEW

Review collected in partnership with Park Plaza Hotels
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Thank andreasusannef
London, United Kingdom
Reviewed 3 days ago NEW

This is very simple. If you get a bad room you will get a short nights sleep. The hotel backs onto the railway tracks leaving Waterloo. The first train is about 5:15 the last gone midnight. The double glazing is woefully inadequate. On a more subjective note I thought the duvet was tired and I really dislike stupid remote lighting...

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Thank 691Tall_guy691
Wellington, Florida
Reviewed 3 days ago NEW

I have stayed at this Hotel for my last three visits to London. The staff are very friendly and are always ready to assist you in any way they can. The manager and Assistant Manager helped us when we had a problem with the room and were very professional they way they handled the problem, which they bent over backwards...

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Helpful?
Thank ajstemerr
Management response:

Dear ajstemerr, Thank you very much for your recent stay at Park Plaza Riverbank and for giving us such a good feedback. Please, do not hesitate to contact with any of our Guest Relations should you come back to London in a near future. Kind regards, Fernando Aliaga

Scotland
Reviewed 3 days ago NEW

Big hotel seemed geared for corporate business. Room 947 was a bit tired but had spectacular view towards Big Ben. Worth every penny just for the view. Breakfast was good but a bit pricey. The evening entertainment in the bar was superb. Absolutely 5star here. Service throughout the hotel was really good. Whilst location is good it is a 1...

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Helpful?
Thank GlendevonMike
Management response:

Dear GlendevonMike, Thank you very much for your recent stay at Park Plaza Riverbank I'm happy to hear that you found our location very convenient as this is one of the things we are very proud of. Please, do not hesitate to contact us should you come back to London in a near future. Kind regards, Fernando Aliaga

Manchester, United Kingdom
Reviewed 4 days ago NEWvia mobile

For a Park Plaza, this is about the worst in London. Air-conditioning only heats the room below floor 11 and if you get a room with an opening window, you back off onto seven sets of railway tracks into Waterloo so you have no chance of sleeping. Water pressure is poor, bin missing from inside the bin unit, no sink...

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Helpful?
Thank Yan B
Management response:

Dear Yan B, Thank you very much for your recent stay at Park Plaza Riverbank and for taking the time to share with us your feedback regarding your recent stay. I am naturally disappointed to hear of your dissatisfaction with your stay and I would like to ensure you that I will pass your concerns to the appropriate management. I...

Trondheim, Norway
Reviewed 4 days ago NEW

Review collected in partnership with Park Plaza Hotels
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Thank 760sindreh
Management response:

Dublin, Ireland
Reviewed 5 days ago NEW

Review collected in partnership with Park Plaza Hotels
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Thank 327cdc
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Reviewed 5 days ago NEW

Review collected in partnership with Park Plaza Hotels
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1Thank azhar320
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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Chino Latino
Chino Latino
Cuisines: Sushi, Asian, Fusion
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Overlooking Millbank and the Houses of Parliament in the heart of the city, Park Plaza London Riverbank offers stunning four-star deluxe accommodation for corporate and leisure travellers. The hotel is within easy reach of both London Waterloo and Vauxhall railway stations as well as Westminster Underground. Following a spectacular renovation, Park Plaza London Riverbank now offers 489 sumptuous guest rooms, including Superior Rooms, Executive Rooms and Suites, some with stunning river views. The modern fitness suite is open 24 hours a day and features a range of cardio and weight equipment. Located on the first floor, Chino Latino(R) Restaurant & Bar, the Lounge and a fresh new Sushi Bar offer tantalising cuisine with beautiful 180-degree panoramic views of the River Thames and the Houses of Parliament. ... more   less 

Additional Information about Park Plaza London Riverbank

Address: 18 Albert Embankment, London SE1 7DP, England
Region: United Kingdom > England > London
Price Range: $216 - $429 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza London Riverbank 4*
Number of rooms: 489
Reservation Options:
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Also Known As:
Park Plaza Riverbank London Hotel London
Park Plaza London
London Park Plaza
Riverbank Park Plaza London
Hotel Style:
#267 Luxury Hotel in London
#272 Business Hotel in London
#281 Romantic Hotel in London
#314 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Plaza London Riverbank staff and other travellers.
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Questions? Get answers from Park Plaza London Riverbank staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive rooms lovely, just an issue with the train noise”
PercyDuck, 23 Apr 2017 | Read review
“Great location and views over the river. Standard rooms face inwards to an atrium(?) which has no view, but are spacious and comfortable”
Kaz64Zurich, 20 Apr 2017 | Read review
“Ask if the room have wiev.”
jorn_egelund, 18 Apr 2017 | Read review
“River view best”
Y7040ECjohnw, 15 Apr 2017 | Read review
“Room with a view of the river Themes”
5amitb, 13 Apr 2017 | Read review
5 of 5