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Springfield Hotel London

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228 Reviews from our TripAdvisor Community

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Showing 142: English reviews
Plymouth, United Kingdom
Reviewed 16 June 2016

First things first, this is a wonderful value hotel with an excellent location. It's within 2 minutes walk of Paddington Station and its surrounding restaurants and fast food outlets. It is NOT a 5 star hotel, which some people that leave reviews seem to expect when paying budget prices. I was only staying overnight and had a single basement room....

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Thank Mike A
Rishon Le Zion
Reviewed 14 June 2016

There are few obvious pluses this place have. The first one is its great location. The second one - very nice and helpful reception desk. And the third one is sleeping facilities: walking a lot during the day we managed to take a really good sleep at night. I must also say, there is plenty of hot water. Good wi-if....

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Thank Gemini0306
Bath, United Kingdom
Reviewed 16 May 2016

I was a but dubious after reading the reviews of this hotel but I was pleasantly surprised, it was clean, quiet and the staff were very friendly and helpful. The breakfast was very good and plentiful. I would have no hesitation staying in this hotel again.

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Thank alan266
Scotland, United Kingdom
Reviewed 29 April 2016

Starting with the FANTASTIC location, this hotel is close to both Paddington and Lancaster street underground stations, Paddington train station and a 5 minute walk to Hyde park. There are also some really nice pubs right around the corner and Paddington station has a wee supermarket, a boots and lots of other shops which are only a few minutes walk....

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1Thank 1WeeLassie
Springfield-Team, Manager at Springfield Hotel London, responded to this review

Dear WeeLassie :), We are all very happy to hear that you enjoyed your stay with us and hope you will offer us the opportunity to be of service again. We have listened to your recommendations on improving our service and we will pay extra attention to the services which you have expressed. Thank you. Kind Regards, Everyone at the...

Bath, United Kingdom
Reviewed 29 April 2016 via mobile

Visited this hotel with my friend as we were having a night in London to look around and go to a show. I've stayed in many hotel in London and this one was a lot nicer than some of the ones I've been in. The location is amazing. It's about a 2-3 minute walk from Paddington station and really easy...

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Thank Hannahlous
Springfield-Team, Guest Relations Manager at Springfield Hotel London, responded to this review

Dear Hannahlous, Thank you for your kind review. We are all very happy to hear you enjoyed your stay with us. On your next stay please keep in mind if there is anything we can do to make your stay more comfortable just as us. Our heating is timed but if for any reason you felt that the heating in...

Beckenham, United Kingdom
Reviewed 17 April 2016 via mobile

Pleasantly surprised by this little find. Reception open 24 hours in case you arrive late. Very reasonably priced with friendly and helpful reception staff and breakfast was included (although only on until 9am on a Saturday. Lots of information on the area in reception.

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Thank Sarah B
Springfield-Team, Manager at Springfield Hotel London, responded to this review

Dear Sarah B, Thank you for your review. We are all so happy to hear that we have been able to meet your expectations and hope you will give us the opportunity be of service again. We hope to see you all very soon. Kind Regards, Everyone at the Springfield Hotel

Exeter, United Kingdom
Reviewed 7 April 2016

Ok the good points Its cheap Its about a 2 minute walk from Paddington Station Nice restaurants nearby - definitely eat at Dickens Pub its lovely and friendly free internet that worked well The bad points No lift and we had to walk up five flights of stairs with suitcases! Broken shower door Rentokil mouse bait under bed Mould on...

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Thank emma161181
Springfield-Team, Manager at Springfield Hotel London, responded to this review

Dear Emma, I am sorry to hear that you did not enjoy your stay with us. We have taken you comments into consideration. Kind Regards, The Springfield Hotel

Moscow, Russia
Reviewed 30 March 2016

on a plus side - The location was good for my purpose. The staff was quite friendly (and 24 hour desk which is helpful) - they let me store my suitacse until late (though it was unsupervised) BUT Shower head in my room was broken so with the curtain missing the water was all over the place.. Quite unpleasant. Bed...

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Thank Ekaterina A
Springfield-Team, Manager at Springfield Hotel London, responded to this review

Dear Ekaterina, Thank you for your review. Your comments have been noted and will be used to improve our service in the future. We hope you will give us the opportunity to be of service again. Kind Regards, The Springfield Hotel

Texas
Reviewed 8 March 2016

My stay at the Springfield Hotel was disappointing, even given its budget hotel status. The room was typically sized, small, for this area and price point in London, but the bathroom was below standard. There was no door or curtain on the shower stall so when showering water sprayed throughout the bathroom. I reported this to the clerk who promised...

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Thank Angola_bound
Springfield-Team, Manager at Springfield Hotel London, responded to this review

Dear Angola Bound, Thank you for your review. Your comments will be very useful in improving our service in the future. Kind Regards, Everyone at the Springfield Hotel

Reviewed 8 March 2016 via mobile

Good value for the money we paid. The room was on top floor which was a nightmare to get to after walking round london all day ! The room was clean and comfortable. Breakfast was good although as soon as you walked into the breakfast room you were expected to know what you wanted ! Even before looking at cereal...

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Thank Helen M
Springfield-Team, Manager at Springfield Hotel London, responded to this review

Dear Helen, Thank you for your review. We have passed on your comments to our restaurant and they have rectified the shortcomings as mentioned in your review. We hope we can be of service again, although we still do not have a lift :( Thank you for your review. Kind Regards, Everyone at the Springfield Hotel

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Amenities

Highlights
  • Free Internet
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi

Additional Information about Springfield Hotel London

Address: 154 Sussex Gardens, London W2 1UD, England
Region: United Kingdom > England > London
Price Range: $99 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Springfield Hotel London 2.5*
Number of rooms: 15
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Also Known As:
London Springfield Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Springfield Hotel London staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Broken windows let in noise!”
 of 5 bubbles Rollje, 12 Sep 2016 | Read review
“Not 1a (though don't know whether the others are any better)”
 of 5 bubbles DavidNewman69, 16 Jul 2016 | Read review
“We stayed in room 2 on the ground floor.”
 of 5 bubbles alan266, 16 May 2016 | Read review
“ask for a first floor room”
 of 5 bubbles emma161181, 7 Apr 2016 | Read review
“LOTS of stair so no top floors if you have smth heavy to carry”
 of 5 bubbles 762ekaterinaa, 29 Mar 2016 | Read review
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