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Pembury Hotel

416 reviews
#893 of 1,081 Hotels in London
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Traveller (141)
Room & Suite (62)
Dining (27)
Overview
  • Excellent5%
  • Very good27%
  • Average35%
  • Poor16%
  • Terrible17%
Travellers talk about
Free Internet
Breakfast included
Non-Smoking Hotel
Bar/Lounge
Free Parking
Air Conditioning
3.0 Star Hotel
All hotel details
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Rooms
11 Mar.12 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (416)Write a Review
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All reviewsfinsbury park stationalexandra palaceshort staybooked this hotelwould stay againone night staytea and coffeetubepubs
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11 - 15 of 245 reviews
Reviewed 26 October 2017

Stayed for night, for a football match. A pretty decent, clean hotel. The room was perfect for what we wanted: TV, Kettle, cups of tea and condiments. The bathroom/shower room was small but nothing really to be concerned over. (It was our first time staying...More

Thank David B
Response from Pembury H, Guest Relations Manager at Pembury HotelResponded 27 October 2017

Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

Reviewed 9 October 2017 via mobile

When people write ‘you get what you pay for’, and no point did i willingly pay for a tiny, unclean, excuse of ‘room’. The room we got, just off the reception area, was ridiculously tiny and claustrophobic. The bed was absolutely NOT a double and...More

Thank Sophie C
Response from Pembury H, Guest Relations Manager at Pembury HotelResponded 10 October 2017

Dear Sophie Many thanks for your review. We will cascade the information and make improvements wherever possible. We apologize for not exceeding your expectations.As usual, we were fully booked over the weekend and some of the guests might have been a bit more vocal than...More

Reviewed 6 October 2017 via mobile

You get what you pay for. Nothing special, pretty basic and small but suited our needs. They took our booking on a Saturday night with literally no notice, and were able to offer parking too. Reception were friendly and happy to help when I dropped...More

Thank Rob M
Response from Pembury H, Guest Relations Manager at Pembury HotelResponded 8 October 2017

Thank you for your review. We hope that you will change your mind and come back to Pembury Hotel. Mobile phone retrieval free of charge again :) Pembury Hotel Team

Reviewed 24 September 2017 via mobile

We stayed in this hotel for 2 nights over the weekend for a music festival inside Finsbury Park. The location adjacent to the park is absolutely fantastic and only a short walk from the tube and the main park entrance. I found the hotel to...More

Thank Mark F
Management response:Responded 25 September 2017

Many thanks for your review.We are looking forward to welcoming you again in Pembury Hotel. Pembury Hotel Team

Reviewed 19 September 2017

We booked this hotel (last-minute) via amoma.com, and when we got there the receptionist had no record of our booking and told us they were fully booked. Amoma had cancelled it then tried, unsuccessfully, to reconfirm. Rather than send us packing, the staff member asked...More

Thank 187dashizzle187
Management response:Responded 25 September 2017

Thank you for the review. Guest satisfaction is of paramount importance to us and we are glad to had been able to help . We hope to see you again in Pembury Hotel. Pembury Hotel Team

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About
Amenities
Top amenities
Free Internet
Bar/Lounge
Breakfast included
Hotel Amenities
Breakfast included
Things to do
Bar/Lounge
Details
Price range
USD 64 - USD 149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 64 - USD 149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (141)
Room & Suite (62)
Dining (27)
Questions & Answers
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Francesca G
2 July 2017|
AnswerShow all 4 answers
Response from fac68 | Reviewed this property |
I'm not sure. There were only two on our trip. Maybe try phoning.
1
Vote
metlockz
1 March 2017|
AnswerShow all 2 answers
Response from EuniceFaria | Reviewed this property |
I tried to complain there, there was no book to write, the manager not available, they gave me his email and he never replied. I have photos of the horrible things that were in my supposed to be clean room.
0
Votes
Gmanaz1
7 March 2016|
AnswerShow all 5 answers
Response from Brii63 | Reviewed this property |
About the shuttle I don't know, but from Gatwick there's the Gatwick express to Victoria station and then the blue line to Seven sisters road, Arsenal station. From there it is like 5-10 mins walk.
0
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12
Room Tips
"Cannot comment."
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"You can try asking for a room at the back. I suspect they are bigger (and quieter). I did but didn't get..."
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"A room at the back may not have a view of the park but it will be quieter"
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"Ground floor room are a little noisy."
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