We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

The Greenwich Hotel London

Show Prices
#199 of 1,077 Hotels in London
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
The Greenwich Hotel London
The Greenwich Hotel London
Panoramas (4)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,385 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Greenwich Hotel London
See the most recent reviews
Showing 1,238: English reviews
Lowestoft, United Kingdom
Reviewed 5 September 2016 via mobile

I booked the Greenwich as a surprise for our 2 anniversary present to my husband. I absolutely adored the place. Check in was pretty slow but nothing that bothered me too much. Surprise strawberries and rose petals on our bed was a lovely touch. Our meal in the evening was gorgeous and we loved the waiters and waitresses who worked...

 Report
Helpful?
Thank d0ggett
Lina M, Manager at The Greenwich Hotel London, responded to this review

Dear d0ggett, We are delighted to hear that we were able to create a memorable experience for you on your Anniversary. It is a pleasure to read that you enjoyed your dining experiences and that our staff were able to deliver an exceptional standard of service to you. However, I am disappointed to hear that you had to witness such...

Macclesfield, United Kingdom
Reviewed 4 September 2016

I would probably award this hotel 7.5, overall very good with a few issues to be aware of. The hotel is immaculate and the service is very good. Arrived for check in at 1.45pm, as did another customer. We were both reminded that check in was 2pm and I'm not sure 15 minutes is such a big deal unless all...

 Report
Helpful?
Thank RazzyBthefirst
Lina M, Manager at The Greenwich Hotel London, responded to this review

Dear RazzyBthefirst, Thank you for taking the time to review our Hotel following your recent stay with us. It is a pleasure to hear that your overall stay was good, however, I do apologise for the issues that you encountered that made your time with us less comfortable. First of all, I would like to explain that our reception team...

Staines
Reviewed 4 September 2016 via mobile

The room is superb, well presented and good layout with mod cons. Loving the ensuite sliding doors. Had afternoon tea which took a long time to come out and drinks were served 20 mins before the food. Quality was v good

 Report
Helpful?
Thank Lee G
Lina M, Manager at The Greenwich Hotel London, responded to this review

Dear Lee G, We are delighted to read that you enjoyed our hotel rooms and facilities, and that you found our Afternoon Tea to be a good quality standard, despite the delay in service. Please rest assured that the appropriate measures have been taken to ensure that this does not re occur again. At The Greenwich Hotel, we strive to...

London, United Kingdom
Reviewed 3 September 2016

This hotel is within walking distance of Greenwich with all its associated history. It is set on a back street which is handy for overnight parking, as there no restrictions in the evening and the hotel parking is expensive and limited. The staff were friendly and the rooms were very contemporary neat and clean. It has a basement restaurant with...

 Report
Helpful?
Thank smithawk
Lina M, Manager at The Greenwich Hotel London, responded to this review

Dear smithawk, Thank you for your reviewing your recent stay at The Greenwich Hotel London. We are delighted to see that you enjoyed your experience with us and very much appreciate your kind words. It is a real pleasure to learn that your experience with us was a success. I will pass on your feedback to the relevant departments to...

Leeds, United Kingdom
Reviewed 3 September 2016 via mobile

The hotel are so beautiful and very clean, the staff are very friendly and they will write down to communicate with positive attitude because we are deaf, and he show us where the lift is, Be aware please inform and book for car park to the hotel before you go because it will full and we didn't aware about the...

 Report
Helpful?
Thank Angelic_ali62
Lina M, Manager at The Greenwich Hotel London, responded to this review

Dear Angelic_ali62, Thank you very much for your wonderful review following your recent stay with us. We are delighted to read that you enjoyed your stay with us and I will be sure to share your comments with our team for their great work. We pride ourselves on providing an exceptional service experience and to meet all our guests needs...

Coventry, United Kingdom
Reviewed 1 September 2016 via mobile

Love this hotel!! Stay here often on business and it is my first choice when in the area. All staff are very helpful at accommodating all guests needs. Thank you to the receptionist who helped me set up my conference calls at the last min...much appreciated. Overall a very professional hotel. Oh you much also try the afternoon tea....amazing!

 Report
Helpful?
Thank Molly R
Lina M, Manager at The Greenwich Hotel London, responded to this review

Dear Molly R, We are so happy to hear you that you have had an exceptional experience with us on more than one occasion! It is so wonderful to hear that our staff were able to surpass all your expectations. I will of course share your kind words with them as I am sure this will be a great encouragement...

Chelmsford
Reviewed 31 August 2016

My husband is reviewing this shambles! On arrival to celebrate my 60th birthday i was asked to produce a credit card,i dont have one,so asked to produce a debit card,i asked why and was told its to cover anything that may be charged to the room,i refused and said i'll pay as i go,this was not acceptable according to reception...

 Report
Helpful?
Thank Theatregoerabc
Lina M, Manager at The Greenwich Hotel London, responded to this review

Dear Mr Sanders, May I first of all offer my sincerest apologies that you left our hotel less than satisfied with the service you received and that we did not meet your expectations on this occasion. Please rest assured that we are addressing the matters you have brought to our attention. I would like to take this opportunity to reiterate...

Yorkshire Dales National Park, United Kingdom
Reviewed 30 August 2016

My friend and I had afternoon tea on Friday 27/08/16, it was delightful, beautifully presented sandwiches, cakes and scones plus a glass of Champagne and the all important tea, the surroundings were just wonderful, such a beautiful room, the seating was very comfortable, a must for me as I suffer with back problems, the staff were courteous without being intrusive,...

 Report
Helpful?
Thank maureen s
Lina M, Manager at The Greenwich Hotel London, responded to this review

Dear maureen s Thank you for your encouraging words and recommendation. It is lovely to hear that your Afternoon Tea at our Hotel was a delightful experience and that our team were able to deliver such great service. We pride ourselves on providing a high quality throughout and hope that we have the pleasure to welcome you back very soon!...

London, United Kingdom
Reviewed 28 August 2016 via mobile

Superb hotel, good sized room with a ensuite bathroom, with two shower heads (one a detachable head and one over head). All hotel staff were friendly and overall good service. Breakfast however took the experience to another level, the buffet breakfast included the usual full English, patisseries, yogurts, range of juices, toast machine, cereals etc all extremely delicious but the...

 Report
Helpful?
1Thank Alice W
Lina M, Manager at The Greenwich Hotel London, responded to this review

Dear Alice W, Thank you for taking the time to write following your recent stay with us! It is truly a pleasure to read that you had an exceptional breakfast experience and that you had a great stay on the whole. We are very proud to receive such great appreciation from our guests, and we hope that we can continue...

Hoddesdon, United Kingdom
Reviewed 28 August 2016

We booked afternoon tea for a get together of lovely girls. We arrived early which wasn't a problem for the staff. We booked on group on and they took the QR Code quickly and gave us the menu and said that we could try every tea on the menu if we wanted. this is the only place that has ever...

 Report
Helpful?
Thank Spursgirl13
Lina M, Manager at The Greenwich Hotel London, responded to this review

Dear Spursgirl13, Thank you for your wonderful review from your Afternoon Tea experience at our Hotel. We are delighted to hear that you enjoyed your day, and that our team were able to accommodate you so well! We continuously strive to provide exceptional service and a high quality product. Your valued feedback is gratefully received and we hope you will...

531 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (361)
Viewed
Hotel & Grounds (48)
Viewed
Room/Suite (89)
Viewed
Bathroom (35)
Viewed
View from Room (14)
Viewed
Dining (27)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (147)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (137)
Viewed
Amenities (27)
Viewed
Privilege Room (30)
Viewed
Dining (17)
Viewed
Second Privilege Room (22)
Viewed
Standard Room (18)
Viewed
The Hotel (23)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (33)
Viewed
Hotel & Grounds (8)
Viewed
Dining (7)
Viewed
Bathroom (1)
Viewed
Room/Suite (7)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Travellers also viewed these London hotels
Greenwich
InterContinental London - The O2
The Westbridge Hotel
#96 of 1,077 in London
1,165 reviews
Show Prices
Show Prices
Show Prices
Docklands / Canary Wharf / Isle of Dogs
DoubleTree by Hilton Hotel London ExCel
Greenwich
Novotel London Greenwich
Novotel London Greenwich
#217 of 1,077 in London
1,757 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Located in Royal Greenwich, the Greenwich Hotel London is just a 15 minute walk from the Cutty Sark, Maritime Museum and near the O2 Arena. Close to Canary Wharf, Excel Exhibition Centre and with great transport links to Central London, this London Hotel is easily accessible via the DLR from Greenwich station and is near to Greenwich Market and the observatory. This 4* hotel offers free wi-fi in all bedrooms, the restaurant and bar. Use of the hotel gym is free for all guests. ... more   less 

Additional Information about The Greenwich Hotel London

Address: Catherine Grove, London SE10 8FR, England (Formerly Mercure London Greenwich)
Region: United Kingdom > England > London
Price Range: $118 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Greenwich Hotel London 4*
Number of rooms: 145
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Priceline, ACCOR, Odigeo and Jetsetter so you can book your The Greenwich Hotel London reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#88 Best Value Hotel in London
#125 Business Hotel in London
#143 Romantic Hotel in London
#151 Luxury Hotel in London
#288 Family Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Greenwich Hotel London staff and other travellers.
41 questions
Ask a question

See all questions (41)

Questions? Get answers from The Greenwich Hotel London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We did not stay here so cannot comment on the rooms.”
 of 5 bubbles HazelLewis, 1 Dec 2016 | Read review
“My room 501 was facing london, you could see the DLR station, but it was a great view as we were on floor 5”
 of 5 bubbles JET-SET-ALISON, 30 Nov 2016 | Read review
“Don't rely on check in time if that is important to your trip”
 of 5 bubbles shirley186342, 30 Nov 2016 | Read review
“Rooms at the rear of the building overlooking the A/C units will be noisy in our experience.”
 of 5 bubbles KJD604, 29 Nov 2016 | Read review
“We had the second floor ,which was adequate.”
 of 5 bubbles irenet9, 26 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay