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DoubleTree by Hilton London Greenwich

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#185 of 1,087 Hotels in London
Certificate of Excellence
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DoubleTree by Hilton London Greenwich
DoubleTree by Hilton London Greenwich
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1,446 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton London Greenwich
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Showing 1,296: English reviews
Lisburn, United Kingdom
Reviewed 13 November 2016

Pleasantly suprised about the hotel. The location does it an injustice. If it was situated in London zone 1, it will fit perfectly well. Fantastic decour. Very friendly and helpful front line staff. Room tastefully furnished, slept like a well fed baby. Food was nice as well. Car parking a bit on the expensive side- £17 per day. Good location...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank funshoab
Lina M, Front Office Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear Funshoab, Thank you for your kind words about our hotel. I am glad that you enjoyed your stay at the Greenwich Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to...

Reviewed 11 November 2016

the hotel itself is grand and nice. we got a free upgrade due to us celebrating our anniversary. the highest floor provide a modern and full glass view of the city from the room itself. everything in the hotel is well provided. only downside is that it is quite far down to city (big ben area), there is a direct...

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Helpful?
Thank Jason E
Lina M, Front Office Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear Jason E, Thank you for your kind words regarding the Greenwich Hotel. We are delighted that you enjoyed your stay with us while celebrating your Anniversary. We are looking forward to welcoming you again at the Greenwich Hotel.

Edinburgh, United Kingdom
Reviewed 5 November 2016

Stayed for six nights on a very good B&B deal (via Trivago). There's lots to like about this hotel. The staff were all very friendly and helpful and the breakfast buffet was pretty good. Our room was clean, the bed was comfy and the towels were of a decent size. I also really like the wee lounge/bar area. And there...

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Helpful?
Thank Lesley T
Lina M, Front Office Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear Lesley T, Thank you for taking the time to share your recent experience at the Greenwich Hotel. We were delighted to learn that enjoyed our breakfast buffet, the cleanliness of your room, our bar and the location of the hotel. I will make sure to share your thoughts with the team. I am sorry to hear that you did...

London, United Kingdom
Reviewed 3 November 2016

This review is specifically about the Afternoon Tea experience. Took a friend there for her birthday in October 2016. The atmosphere was relaxed, not stuffy and pretentious. Service was wonderful. We had a reservation, on arrival the table they had set up for us was taken by another party who just showed up and sat. No biggie, the lovely attendants...

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Helpful?
Thank Denise7269
Arshad K, Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear Denise, Thank you for your wonderful review from your Afternoon Tea experience at our Hotel. We are delighted to hear that you enjoyed your day, and that our team were able to accommodate you so well! We continuously strive to provide exceptional service and a high quality product. Your valued feedback is gratefully received and we hope you will...

Whitstable, United Kingdom
Reviewed 3 November 2016 via mobile

A lovely modern clean room overlooking a square with trees. Just off of black heath hill. Parking there also if booked. A perfect place to explore Greenwich if you are a tourist. We were there for a reunion and remembered it as the old police accommodation . Will be staying again good value for money

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Thank Alison D
Lina M, Front Office Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear Alison D, Thank you for your kind words regarding the Greenwich Hotel. We are glad that you liked the location and hope to see you again very soon.

Cambridge, United Kingdom
Reviewed 3 November 2016 via mobile

First let me say the photos on booking websites do not do it justice. It is not set in a garden. It is a hotel with very difficult access and limited and expensive hotel parking. In that part of London there are steel gates, barbed wire and so on. But you have to leave your car on the street. The...

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Helpful?
Thank Anthony J
Lina M, Front Office Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear Anthony J, Thank you for taking the time to write such a detailed review following your recent stay with us. May I first of all say how sorry I am that you left the hotel less than satisfied with the services received. We take great pride in providing our guests with the highest standard of service and it is...

Reviewed 2 November 2016

Everything is nice and tidy. Service was good. Stayed 2 nights. I liked the interior. The rooms are wide enough. Got warm welcome from the reception desk. Toilets are need to be more cleaned and modernized. Should go there again

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Thank Jonathon R
Lina M, Front Office Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear Jonathon R, Thank you so much for such a nice review. We greatly appreciate your positive review of our hotel and the fact that you had such an enjoyable stay with us. It will be my pleasure to share your comments with the team. We are looking forward to welcoming you again at the Greenwich Hotel.

Shanklin, United Kingdom
Reviewed 1 November 2016 via mobile

My friends and I went to stay here after going to a concert at the O2 and it was not only well priced but wonderful! Absolutely no stress about checking in a lot later than I had declared, customer service was very polite and friendly and professional. The room was wonderful, modern and very comfortable. After a long day the...

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Thank QueenOfMordor
Lina M, Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear QueenOfMordor, Many thanks for taking the time to write such kind words following your recent stay with us. It is always lovely when a guest takes the time to mention the attention to details the staff is trying to achieve and we made your visit truly memorable. I look forward to sharing your thoughts with them and hope we...

Larisa, Greece
Reviewed 1 November 2016 via mobile

Every time I stay in The Greenwich Hotel I have the same feeling: That it will be amazing. Large room and a big bathroom with bath tub was the first good impression. And then the view... from the London Eye to the O2 an endless observation! (Ask for room up to forth floor)The breakfast always full of taste and variety....

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Helpful?
Thank Lina K
Lina M, Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear Lina K, Many thanks for taking the time to write such kind words following your recent stay at the Greenwich Hotel London. We are very pleased to read that you enjoyed every aspect of the hotel and I look forward to sharing your thoughts with the team and hope we are able to welcome you again soon.

Reviewed 1 November 2016

The staff were excellent and looked after us - we had 2 bikes which we were able to keep in the room they appointed us - downstairs and very spacious. Room itself was clean and comfortable with a great bathroom and large bed. The bar was pretty much as you would expect. The breakfast the next morning was well stocked...

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Helpful?
Thank David P
Lina M, Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear David P, I was thrilled to hear of your recent visit to our iconic hotel, and that we were the start of such an incredible journey! First of all I hope you had a great experience and enjoyed the ride and very please to hear you enjoyed the stay with us. I look forward to sharing your kind words...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Located in Royal Greenwich, the Greenwich Hotel London is just a 15 minute walk from the Cutty Sark, Maritime Museum and near the O2 Arena. Close to Canary Wharf, Excel Exhibition Centre and with great transport links to Central London, this London Hotel is easily accessible via the DLR from Greenwich station and is near to Greenwich Market and the observatory. This 4* hotel offers free wi-fi in all bedrooms, the restaurant and bar. Use of the hotel gym is free for all guests. ... more   less 

Additional Information about DoubleTree by Hilton London Greenwich

Address: Catherine Grove, London SE10 8FR, England (Formerly Mercure London Greenwich)
Region: United Kingdom > England > London
Price Range: $140 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton London Greenwich 4*
Number of rooms: 147
Reservation Options:
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Hotel Style:
#125 Business Hotel in London
#141 Luxury Hotel in London
#143 Romantic Hotel in London
#288 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton London Greenwich staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton London Greenwich staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beware - the fitted USB charger in the room powers down when the lights are switched off.”
 of 5 bubbles Keggon, 14 Feb 2017 | Read review
“If you like a room with a view go with the 8th Floor !!”
 of 5 bubbles amycharw, 14 Feb 2017 | Read review
“7th Floor - Honours Rooms”
  • Spacious With Rainfall Shower
  • Hidden Bathroom
  • Single Room - View From Window
  • Single Room - View From Front Door
 of 5 bubbles RebeccaAyris, 12 Feb 2017 | Read review
“the higher the better. avoid ground floor.”
 of 5 bubbles marcinb721, 9 Feb 2017 | Read review
“High floor at back”
 of 5 bubbles griffinHome, 29 Jan 2017 | Read review
5 of 5