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citizenM London Bankside

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#87 of 1,088 Hotels in London
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citizenM London Bankside
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3,185 Reviews from our TripAdvisor Community

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Showing 2,451: English reviews
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Reviewed 3 days ago NEWvia mobile

A quirky hotel in a good location to travel London. It was nice to be so close to the market as well. The public areas were amazingly decorated and we enjoyed the mini fridge in the room. Although citizenm are trying to be different, I feel like a mini kettle could easily fit in the room and add a bit...

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Helpful?
Thank Charlotta24
Londonderry
Reviewed 4 days ago NEW

Its exactly as described on the website. The staff are friendly and helpful. It's our second CitizenM stay in second city and we would look for them again. The roms are good for relaxation and beds are excellent, I'm 2m tall and big beds are essential. A good shower/toilet unit and a big bed. There are plenty of casual rooms...

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Thank DesLondonderry
London, United Kingdom
Reviewed 5 days ago NEW

Booked this hotel as a last minute stay in London and I must say it was absolutely amazing! From the minute we arrived until the minute we left, I just couldn't fault it. The staff were very helpful, the hotel itself is very clean and super modern with very cool touches. They have gone over and beyond to make this...

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Thank Zoe G
uk
Reviewed 1 week ago via mobile

Really liked this place for a one night London stay- very interesting and funky style. Great foyer and bar. Rooms small and simple but functional and unusual. Will try one of the other citizen hotels when I can.

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Helpful?
Thank Claire T
citizenMichael, welcoming all mobile citizens of the world at citizenM London Bankside, responded to this review

Hey citizenClaire, We liked having you here with us at citizenM London Bankside. Thank you for the five stars. See you next time, citizenMichael

Reviewed 1 week ago via mobile

I LOVE LOVE LOVE the CitizenM hotels around the world and this was a fantastic experience in London! We travelled from Glasgow via train and once in London we found our way to this hotel so easily! It's situated in a fantastic area, loads of amazing bars and restaurants on your doorstep! You are a stones throw away from the...

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Thank Lisa S
citizenMichael, welcoming all NFL fans at citizenM London Bankside, responded to this review

Hello citizenLisa Love, Love, Loved having you stay with us at citizenM. We are you home away from home, and there will always be like minded mobile citizens here to greet you and join you at canteenM for a cocktail. Go Giants, citizenMichael

Charlottesville, Virginia
Reviewed 1 week ago

Stayed here for an April weekend in London. Was my first time visiting from the states, and I had no trouble finding the place on my own using the Underground! :) The hotel is modern, young, and fun. We were greeted with a voucher for free welcome drinks at the bar, and check-in/out was a breeze. You can even use...

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Helpful?
Thank Kasey H
citizenMichael, welcoming all mobile citizens from Charlottesville at citizenM London Bankside, responded to this review

Hey citizenKasey Thank you for taking the time to leave your thoughts on TripAdvisor. It is awesome to hear you enjoyed the hotel experience. We are honoured to be in Bankside. There is so much going on in this area, and it is forever moving forward and changing. Close by to the hotel, there is a new food and vintage...

Reviewed 1 week ago via mobile

My fiancee and myself stayed at the citizenM bankside on a trip down to London from Dundee. I emailed them after booking just to say it was my fiancees birthday while we are there and if there was anything they could do. They emailed back to ask about her so I told them how much she loves Disney. They said...

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Helpful?
Thank Chris S
citizenMichael, welcoming all the dreamers and believers at citizenM London Bankside, responded to this review

Hey citizenChris Wow, stop it! You are making us blush. We are thrilled you and your fiance had such a lovely trip to London. Our team are a great bunch, and truly believe that in every job to be done, there is an element of fun. Have a magical day, citizenMichael

Reviewed 1 week ago via mobile

Small, but very comfortable and very modern. Loved it. Reception very quick and self help option available. Ideally located and close to The Shard. Restaurants located close by and breakfast in CitizenM also very good. Enjoyed my stay.

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Helpful?
Thank Philip M
citizenMichael, happily welcoming all the bleary eyed mobile citizens of the world at citizenM London Bankside, responded to this review

Hey citizenPhilip Little things can make big things happen, and our rooms are perfectly designed for our mobile citizens. Sleep well, citizenMichael

Ipswich, United Kingdom
Reviewed 1 week ago

We stayed here to celebrate my husband's birthday recently. The staff made an effort to acknowledge his birthday (balloons and flowers in the room), birthday cake in the afternoon and just were generally very welcoming and friendly. Sadly, we never quite get to spend as long in the hotel enjoying the lounge areas or the movies in the rooms as...

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Thank Deborah B
Hayling Island, United Kingdom
Reviewed 2 weeks ago via mobile

Overnight stay while working - the room is quite cool and some lovely touches like the free soft drinks in the fridge, but I felt the room was surprisingly small and disappointing there was quite a lot of noise from the corridor and I think maybe the courtyard during the evening and night. Great welcome from staff and so helpful...

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Thank Fi_UK_2013
citizenMichael, welcoming all the locals of the world at citizenM London Bankside, responded to this review

Hey 'Fi_UK_2013' Thank you for taking your time to leave your thoughts on TripAdvisor. It is awesome to hear you liked our rooms and the complimentary soft drinks in the mini-fridge. The rooms are on the smaller side, and that is because we feel our mobile citizens no longer need an abundance of space when travelling to big cities. Instead,...

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Staying in Southwark

Neighbourhood Profile
Southwark
Even before the arrival of the instantly iconic Shard, the riverside scene in Southwark had moved well beyond any up-and-coming phase of development. For quite some time, locals and out-of-towners alike have loved browsing the boutiques of Bermondsey High Street, foraging through the bounteous stalls at centuries old foodie haven Borough Market, and flocking to the banks of the Thames to enjoy some of Britain's biggest attractions such as Tate Modern and Shakespeare's Globe. Despite Southwark's many popular draws, instant calm can be achieved easily by turning down almost any side street. For more urban buzz, a quick stroll across famed bridges like the pedestrianized Millennium Bridge or the ever photogenic Tower Bridge yields access to the very core of Central London. And with London Bridge Station as this neighbourhood's main transportation hub, getting across town (or to anywhere in England for that matter) is a relative breeze.
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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the heart of London’s buzzing Bankside district—just minutes from the Tate Modern and Millennium Bridge, within walking distance from Southwark tube station (Jubilee Line) and London Bridge (Jubilee & Northern Line)—192 luxury non-smoking rooms await with free Wi-Fi, free movies, and a tablet MoodPad to control every hi-tech detail. Work or play in the oversized Vitra living room lobby with floor-to-ceiling stunning art, a prolific MENDO bookstore to peruse or purchase for your travels, and of course, canteenM’s 24/7 scrumptious eatery and bar to cure your hunger and thirst. ... more   less 

Additional Information about citizenM London Bankside

Address: 20 Lavington Street, London SE1 0NZ, England
Region: United Kingdom > England > London > Southwark , London Bridge
Price Range: $221 - $371 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — citizenM London Bankside 4*
Number of rooms: 192
Reservation Options:
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Hotel Style:
#24 Family Hotel in London
#33 Business Hotel in London
#61 Romantic Hotel in London
#80 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from citizenM London Bankside staff and other travellers.
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Questions? Get answers from citizenM London Bankside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“trust their website”
DesLondonderry, 19 Apr 2017 | Read review
“If you want very quiet rooms, go for the ones with limited view.”
VictoriaC525, 7 Apr 2017 | Read review
“Try the morning alarm to wake up in the morning. It's very funny!”
  • The morning alarm
Hal30374, 3 Apr 2017 | Read review
“You can pick when you check in”
annetteg80, 3 Apr 2017 | Read review
“Choose your own room/floor when checking in & mini-fridge is complimentary!”
hoteltravelblogs_com, 5 Mar 2017 | Read review
5 of 5