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Holiday Inn London - West

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Holiday Inn London - West
Holiday Inn London - West
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543 Reviews from our TripAdvisor Community

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Showing 390: English reviews
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Reviewed yesterday NEWvia mobile

Too hot. We were unable to adjust the heating Sofa food difficult to put and there were no pillows or duvets as well. So had to call reception and somebody came and did it for us Tv was not working and the guy who came also did not know how to do it. No exhaust in the bathroom so the...

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Helpful?
Thank Shirley R
on a ship at sea
Reviewed 3 days ago NEW

Have been on a 2 week course and the meeting room facilities and support by Dan was second to none. It included lunch which was very good. Business facilities were good. Car parking was limited and £12 per day. The public can use it as well so sometimes there were no spaces for the delegates/guests.

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Thank Nigel1962
Reviewed 3 days ago NEWvia mobile

Dan the customer service rep, is a credit to you and your company!!! He goes above and beyond to please the customer and you should be proud to have. Someone of his calibre in your company. Thank you Dan.

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Thank Jeff T
london
Reviewed 3 days ago NEWvia mobile

The hotel facilities were very good. Our training room was very well maintained The standard of service from Dan our service representative was excellent, he was very courteous and polite, like all the staff on site he was immaculate in his turn out and made regular checks to see that we had regular refreshments

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Thank zw10
Reviewed 3 days ago NEW

I attended H&S training at the Holiday Inn London-West and was extremely impressed with the facilities and in particular Dan who catered to our every needs and always with a smile. He brings a lovely atmosphere to the place and is a real asset to the hotel.

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Thank Lauren T
Reviewed 3 days ago NEWvia mobile

I have been here teaching for the past week and the service that Dan has provided has been excellent at all times that I and my student's have used the hotel. This man has always has a smile for everyone.

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Thank Zoltan S
london
Reviewed 4 days ago NEW

Attended two business meetings to Holiday Inn London West recently and was sent a nasty surprise of £200 charge for parking. The receptionist and on duty manager were polite when I approached them with it, but unhelpful. No business friendly experience at all.

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Thank altin71
Reviewed 1 week ago NEW

Recommended , a very personal hotel, staff great . Bar staff always attentive , Ivaylo a real character always on the move, very welcoming and customer service is exceptional. Food menu restricted but service make up for the lack of menu, quality of food is good. Assistant sales director always available and often greets returning guests.

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Helpful?
Thank Mark H
Denis N, Manager at Holiday Inn London - West, responded to this review

Dear Mark H, Thank you so much for taking the time in reviewing our property. Ivaylo is indeed one of the many great employees we have in the hotel, i will personally make sure to share with him your kind words and to thank him for his great job. I am sorry to hear that you find the restaurant food...

Reviewed 1 week ago via mobile

It was my first visit to london and couldnt have been better without the holiday inn hotel and their staff, Andrien, Petya, Sandor, Renata, was our favorite, full support at the reception and not to forget Handy my travel guide. Too good experience

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Thank Ezaz K
Denis N, Manager at Holiday Inn London - West, responded to this review

Dear Ezaz K, Thank you for taking the time in writing this exceptional review. We are very pleased and proud to hear that on your first visit in our hotel you have already found your favorite members of staff. It comes without saying that we are continuously looking forward on delivering the best service and customer care, thanks to you...

Shaftesbury, United Kingdom
Reviewed 1 week ago via mobile

This place gets better and better every time I come here. Once again, Dan was the man! No ask was too big or small for this extremely hard working gentleman or the rest of his team. The rooms and corridors are always spotless, the staff are very helpful and friendly and the management treat all guests and employees with a...

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Helpful?
Thank Ash M
Denis N, Manager at Holiday Inn London - West, responded to this review

Dear Ash M, Allow me to thank you so much for taking the time in writing this very valuable for us review as the good and kind words that you use in describing the hard work of our employees and Managers is beyond anything else that we could have wished and striven for. I will make sure to personally forward...

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Amenities

Highlights
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Holiday Inn London-West. Discover a fantastic arrival experience at the Holiday Inn London - west with our new beautifully designed Open Lobby and stunning brand new Executive Rooms (including some with London skyline views). Our hotel is conveniently located between Heathrow Airport and the centre of London, with Park Royal, the largest business park in London, and Wembley Stadium just a few minutes' drive away. The shopping, business and entertainment areas of London are easily accessible by London Underground (North Acton tube station on Central Line is under five minute walk from the hotel). Book a room with us and you'll be guaranteeing a memorable stay experience. ... more   less 

Additional Information about Holiday Inn London - West

Address: 4 Portal Way | Gypsy Corner / A40, London W3 6RT, England (Formerly Ramada Encore London West)
Region: United Kingdom > England > London
Price Range: $128 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn London - West 3*
Number of rooms: 225
Reservation Options:
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Also Known As:
Ramada Encore London West Hotel London
Ramada London
London Ramada
Hotel Style:
#230 Business Hotel in London
#368 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London - West staff and other travellers.
21 questions
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Questions? Get answers from Holiday Inn London - West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor has excellent view across London.”
 of 5 bubbles Nigel1962, 24 Mar 2017 | Read review
“Check the A/C is working!!”
 of 5 bubbles EmberDJ, 3 Mar 2017 | Read review
“Shop around, with some effort you could get better for same money”
 of 5 bubbles 335daneb, 28 Feb 2017 | Read review
“Keep away from the Food, the interent just needs to be often reconnected.”
 of 5 bubbles hidden01, 23 Jan 2017 | Read review
“Quiet rooms are on the car park side”
 of 5 bubbles NickS251, 29 Dec 2016 | Read review
5 of 5