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London Marriott Hotel West India Quay

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#174 of 1,078 Hotels in London
Certificate of Excellence
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1,933 Reviews from our TripAdvisor Community

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There are newer reviews for London Marriott Hotel West India Quay
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Showing 1,748: English reviews
London
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 January 2015 via mobile

My boyfriend and I stayed here on New Year's Eve and was welcomed in the best way possible. The doorman opened the door for us and everyone was extremely friendly. We checked in and had a conversation with the guys at the desk before we got into the lift. They phoned the room a couple times to make sure we... More 

Helpful?
Thank Mskra
derby
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 6 January 2015

Lovely stay in this modern hotel in Canary Wharf with nice clean good sized room and pleasant staff good staff. Very convenient for the O2 (the reason for our stay) with fantastic breakfast - probably as good as we've had in any hotel.

Helpful?
Thank tyreeh
York, United Kingdom
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 January 2015

My husband stays here when he is in London during the week and I stay when I visit London. This time we took our daughter and her husband and our 2 grandchildren the weekend before Christmas. The staff could not do enough for us during our entire stay. My husband and I were on the exec floor and the rest... More 

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2 Thank Kaz5324
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 January 2015 via mobile

. We've booked 2 double rooms for our NYE trip to London. One of the rooms was ok, but the other was awfull. There was hair on the floor in the bathroom and there was no shower gel and shampoo left in the cupboards. I went down to reception to make a complaint and they said that somebody will come... More 

Helpful?
3 Thank Gergana K
Bertrand D, General Manager at London Marriott Hotel West India Quay, responded to this review

Dear Gergana K, Thank you very much for your feedback. I am surprised to read about your experience at our hotel in regards to the conditions in one of the room and the issue with the bath amenities. I do apologize if this spoiled your stay and I can ensure you we will follow up in order to make sure... More 

Milford Haven, United Kingdom
Level Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 January 2015

After spending all day in Saint Guys hospital whilst she underwent chemo therapy knowing she would be tired I found This hotel still had rooms available , after 10 years since we last visited . All was fine same excellent service , lovely room on the 8 floor looking West , so at Midnight could see all the fire works.... More 

Helpful?
1 Thank Philipwhitehead
St Helier, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 January 2015

We love the comfort of this hotel, whether it be after a long journey in a car to catch the ferry or a long plane journey, we look forward to the calm and comfort this hotel offers, my wife always jokes when she is tired that she needs a Marriott pillow to lie her head on. We must not forget... More 

Helpful?
1 Thank Petillat
Tegucigalpa, Honduras
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 January 2015

I travel to London every year for about a week. Now I know where to start looking when I make my reservations! Free Wifi and very comfortable rooms. Huge, nice shopping center and metro station nearby.

Helpful?
1 Thank CMelara
Chelmsford, United Kingdom
Level Contributor
115 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 2 January 2015

Stayed here after an event at O2. Good location with nice view over Docklands. Had an end room and this was very spacious. Comfy bed felt like sleeping on air. Late night service at the bar after event still serving bar food till early hours of the morning, followed by a quality quite night sleep (despite being at the side... More 

Helpful?
Thank garynvaishali
Level Contributor
58 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 2 January 2015

I stayed here for three nights - good sized room with desk, sofa chair and king sized bed. The first two nights were in a room on the first floor, which was situated close to the DLR rail line, which meant that you can hear passing trains. The last night was also on the first floor, but an internal room... More 

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Thank Elizabeth R
London
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 1 January 2015

Lovely Comfy bed in spacious room with king bed Quick check in and check out Friendly Staff Great Location and quiet even with DLR very close Must Check out Restaurant Manhattan Grill - costs more than usual but definitely worth it

Helpful?
Thank CHSurrey

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ideally situated in the Canary Wharf district, the London Marriott Hotel West India Quay offers luxurious accommodations and access to the city's most popular attractions. Indulge in a deluxe steakhouse experience at Manhattan Grill or maintain your workout routine with our state-of-the-art fitness center & sauna. We boast a prime location just 11 minutes from London City Airport and 10 minutes from Europe's largest indoor shopping mall. ... more   less 

Additional Information about London Marriott Hotel West India Quay

Address: 22 Hertsmere Road | Canary Wharf, London E14 4ED, England (Formerly London Marriott West India Quay)
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: $173 - $558 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — London Marriott Hotel West India Quay 5*
Number of rooms: 301
Reservation Options:
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Also Known As:
London Marriott West India Quay Hotel London
Marriott London
Hotel Style:
#18 Green Hotel in London
#115 Romantic Hotel in London
#135 Luxury Hotel in London
#145 Family Hotel in London
#175 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from London Marriott Hotel West India Quay staff and other travellers.
21 questions
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Questions? Get answers from London Marriott Hotel West India Quay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“India Quay view rooms, or choose a corner suite”
 of 5 bubbles Freewill7, 28 Nov 2016 | Read review
“Best views are from the side facing the water, although the other rooms are fine”
 of 5 bubbles DoctorDoug, 22 Nov 2016 | Read review
“room not facing the DLR tube tracks”
 of 5 bubbles Chadoher, 19 Nov 2016 | Read review
“Looking over the Broadwalk.”
 of 5 bubbles 986kelvinj, 1 Nov 2016 | Read review
“ask for a water view”
 of 5 bubbles 416nathanc, 27 Oct 2016 | Read review
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