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The Zetter Hotel

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#95 of 1,077 Hotels in London
Certificate of Excellence
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832 Reviews from our TripAdvisor Community

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Showing 788: English reviews
Reviewed 2 November 2016

Great value, location and service. The hotel feels like home away from home. Love the bar and restaurant and the extended hours of service. Rooms really comfortable. Good mini bar options and love the kitchen on each floor.

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Helpful?
Thank Rachel K
Angela E, General Manager at The Zetter Hotel, responded to this review

Many thanks Rachel for sharing your review, it is great that you have enjoyed your stay with us, and that you have loved our facilities so much, and we really look forward to welcoming you back very soon!

Norfolk
Reviewed 28 October 2016

Hadn't stayed for a little while but it was great to be back. Brilliant, friendly service as ever. Can't fault it. Enjoyed an roof top studio with views across the city to St Paul's and the Shard. Looking forward to our next visit already!

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1Thank Simon017
Angela E, General Manager at The Zetter Hotel, responded to this review

Thankyou Simon for sharing your review, we are delighted that you found it brilliant to be back, it was brilliant to have you back! We are looking forward to welcoming you again very soon!

London, United Kingdom
Reviewed 25 October 2016

Wonderful stay at The Zetter. Rooms are well decorated and absolutely spotless, and the comfortable bed made for a great nights of sleep. The attention to every detail makes the stay a pleasure and gives a feeling of home – from the bottles of still and sparkling water in the room, to the tea and coffee on every floor, and...

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Thank cyuvalc
Angela E, General Manager at The Zetter Hotel, responded to this review

Thankyou for sharing your experience with others on trip advisor. It is wonderful to hear that you enjoyed your stay, and you recognised the high standards that we strive to maintain at the Hotel. We listened to our guests feedback as some of the closets are small and we added extra hanging space in the rooms, so each rooms hanging...

Toronto, Canada
Reviewed 21 October 2016 via mobile

This is an excellent boutique hotel situated in a hipster area of London with fantastic restaurants and cafes nearby. What makes this hotel exceptional, apart from the modern design, is the staff. Alex at the front desk, in addition to other front desk clerks, are friendly and informative. They make your stay exceptional--and they provide excellent insight into the neighbourhood...

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Helpful?
Thank Mark F
Angela E, General Manager at The Zetter Hotel, responded to this review

Dear Mark Thank you for submitting such a wonderful review. I have shared this with Alex, and indeed the entire team, and they are thrilled by your response. We are very proud of our team, and we love looking after our guests and making each and everyone feel like they are home from home. We hope to see you again...

Derbyshire
Reviewed 18 October 2016

This was our second stay at The Zetter which we like very much especially for the location and the staff who are so helpful and friendly. The rooms are small and every space saving tip has been used but it is very comfortable. The pink/red light in the bathroom is kind to your eyes in the early morning and gives...

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Helpful?
Thank SerenidadDerbyshire
Angela E, General Manager at The Zetter Hotel, responded to this review

Many thanks for sharing such a positive review, we are really pleased that you had a great stay with us. We do have a working space during the day in the bar area, for guests of the Hotel, and for members, and by night it turns into a wine bar, when the lights are turned down, the music is turned...

Los Angeles, California
Reviewed 18 October 2016

Stayed here 3 nights for business. The staff is friendly, rooms are nice and clean. Free wi-Fi and self-serve coffee/espresso/tea + water on each floor is a a plus. The hotel has a bar/restaurant/lounge area, where it seems people like to hang out and work on their computers. Overall, I enjoyed my stay.

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Thank Kehau R
Angela E, General Manager at The Zetter Hotel, responded to this review

Thankyou for sharing your review, we are delighted that you enjoyed your stay and we look forward to welcoming you back very soon. My Best Regards

Chislehurst, United Kingdom
Reviewed 11 October 2016

We just stayed at The Zetter to celebrate my 50th birthday and had a great time. We live in outer London but like many people tend to use the city mainly for work and don't actually spend that much time enjoying all that London has to offer. We've stayed at many 5 star hotels (The Connaught, Claridges etc.) but this...

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1Thank Solaris66
Angela E, General Manager at The Zetter Hotel, responded to this review

Thank you for sharing this lovely review, we are delighted that you enjoyed your 50th birthday celebrations with us. Thank you also for mentioning our friendly staff, we do pride ourselves on our team, who play such an important role in helping us make our guests feel at home The location of the Hotel is away from the hustle and...

Australia
Reviewed 27 September 2016

We recently spent 2 nights at the Zetter and loved it. Location is great near Farrington Station and also close to lots of trendy restaurants and cafes. Rooms are relatively small but tastefully decorated and comfortable. What really made our stay was the super friendly and helpful staff. We will definitely consider staying at the Zetter next time we are...

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Thank AS_Williams23
Angela E, General Manager at The Zetter Hotel, responded to this review

Thankyou so much for sharing your review, we are absolutely delighted that you have enjoyed your stay with us, and my team have made you feel so welcome, I have passed your review on to all the team, and we are really looking forward to welcoming you back again very soon!. My Best Regards

Watford, United Kingdom
Reviewed 25 September 2016 via mobile

We stayed here as a couple for one night and thoroughly enjoyed ourselves. The staff are exceptionally helpful and friendly. It was refreshing to see all the staff looking happy and willing to talk to their customers. This was the same at the reception desk and the bar. Our room was perfect, beautifully clean and a comfy bed. We had...

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Thank Heather A
Angela E, General Manager at The Zetter Hotel, responded to this review

I would like to thank you for sharing your review with us, We are delighted to read that you had such a great experience, which we have passed on to our entire team. We are also delighted that you also experienced our Townhouse, and hopefully next time you will have time to sample the food! We look forward to welcoming...

Worcestershire
Reviewed 19 September 2016

We returned here in August 2016. My husband used this hotel regularly when he worked in London but we have been overseas for 12 months. We were welcomed back by Fabio as though we were only there the week before. Such excellent customer service - and he also upgraded us to a rooftop/balcony room. Always immaculately clean rooms (I am...

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Thank CleanTrainers
Angela E, General Manager at The Zetter Hotel, responded to this review

Thank you for sharing such a lovely review, we are delighted that you received such a warm welcome back, we do pride ourselves on our excellent customer service. We are pleased that you enjoyed your upgrade, and that you found the rooms to be immaculate. I have passed your review on to all of our staff who are also delighted,...

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Staying in Clerkenwell

Neighbourhood Profile
Clerkenwell
Owing to its proximity to Smithfield Market – the site of an ancient meat market which remains in operation today – Clerkenwell boasts a plethora of globally renowned restaurants, fabulous local eateries, and some of London's favorite pubs. This isn't merely a focal point for all things foodie though. Spend enough time wondering through the area's maze of streets and you might become accustomed to the litany of slinky models passing between Clerkenwell's handful of fashion houses. Far outnumbering the models are craftspeople and designers, many of them are more than happy to welcome visitors into their studios and showrooms.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Zetter Hotel has 59 bedrooms including 7 rooftop studios all with a private outdoor terrace. Located in fashionable Clerkenwell, the hotel is a perfect destination for those looking for hotels with style, comfort and bags of personality. Built by eco-conscious hoteliers, the hotel uses energy-saving technology and eco-friendly materials wherever possible. This approach also includes water pumped from the hotel's own 1500-foot bore-hole beneath the building which not only helps make the building self sustaining but also supplies The Zetter's bottled spring water that is served in the restaurant and rooms. The hotel is home to the celebrated Bistrot Bruno Loubet and next door is award-winning Cocktail Lounge at sister hotel The Zetter Townhouse, an exciting collaboration between The Zetter, chef Bruno Loubet and the creators of 69 Colebrooke Row. The neighbourhood boasts of superb restaurants, excellent pubs, clubs,wine bars and a number of galleries and theatres. Explore the surroundings on Brompton bicycles which guests can hire from the hotel free of charge. ... more   less 

Additional Information about The Zetter Hotel

Address: 86-88 Clerkenwell Road, London EC1M 5RJ, England
Region: United Kingdom > England > London > Clerkenwell
Price Range: $219 - $595 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Zetter Hotel 4*
Number of rooms: 59
Reservation Options:
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Also Known As:
The Zetter Hotel And Townhouse
Zetter Hotel London
Zetter London
Hotel Style:
#77 Business Hotel in London
#84 Luxury Hotel in London
#113 Romantic Hotel in London
#131 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Zetter Hotel staff and other travellers.
4 questions
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Questions? Get answers from The Zetter Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the roof top superior is amazing, the hotel is really quiet, the area is the best in london”
 of 5 bubbles ChepiUk, 20 Nov 2016 | Read review
“Rooms with a views of the cobble-stoned street at the back of the hotel are far better and picturesque!”
 of 5 bubbles cyuvalc, 24 Oct 2016 | Read review
“a view of St. John's Square from some rooms is nice”
 of 5 bubbles nigelwelch, 31 Aug 2016 | Read review
“Rooms at the rear my be quieter.”
 of 5 bubbles retiredlancslad, 10 Aug 2016 | Read review
“High floor not facing onto Clerkenwell Road”
 of 5 bubbles russbruss, 23 Jul 2016 | Read review
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