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Novotel London ExCeL

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#290 of 1,080 Hotels in London
Certificate of Excellence
GreenLeadersBronze level
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2,071 Reviews from our TripAdvisor Community

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Showing 1,644: English reviews
Bristol, United Kingdom
Reviewed yesterday NEWvia mobile

Very quick and friendly check in, lovely clean room with lots of space and comfortable bed. Really good location for the o2 and Excel centre, although not much else in that area..... will definitely use again though!

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Helpful?
Thank Hevcrandon
Iowan
Reviewed yesterday NEW

We stayed here to attend an event at the O2. Travelling between the hotel and arena was very convenient. We had a suite at the hotel with a separate bedroom and living area. Having 2 toilets was wonderful, especially when we had friends gather in our room for a while. Breakfast was very tasty and we were able to leave...

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Thank iowakrb
Reviewed yesterday NEWvia mobile

I recently went to have a drink and something to eat as I was in the area and would not hesitate to go again. There was a private party in the bar, and it was busy. But that didn't stop the staff from being friendly. Teo was a delight, excellent service and loved her recommendations of Nachos with beef. The...

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Thank Jacob S
Reviewed yesterday NEW

We arrived to the hotel around midnight in which i asked the young man with glasses at reception if there were any nearby restaurants that we could go during our stay and he stated"only a Lebanese restaurant, you'll have to eat a the hotel if you wouldn't want that. The room was small but clean. Housekeeping man was very nice!!...

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Thank Vasquez D
Winchester, England, United Kingdom
Reviewed 2 days ago NEWvia mobile

Very good stay here during the Boat Show. Room always very clean each day and staff very helpful. Breakfasts were good, restaurant was very good although slightly reduced menu for a few days which was a bit of a shame. Very easy for Excel and would definitely recommend.

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Thank JStone_12
London, United Kingdom
Reviewed 3 days ago NEW

Really great hotel. Stayed for the Pete Tong Classics at O2. Great sized rooms in London. Well priced to make it a routine venue for future trips. Reasonable atmosphere in the bar, given the chain nature. Decent drinks. Really impressed with the service: reception, bar staff*****, cleaners. Even writing this review makes me want to book another night in the...

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Thank Andrew_Iwanoczko
Reviewed 3 days ago NEWvia mobile

Stayed here two years running now, great service and really easy when doing a show at excel . The bar is a great place to meet up with fellow exhibitors after a long day. You can get a good deal which includes a great breakfast if you book well in advance.

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Thank Sam W
Cork, Ireland
Reviewed 3 days ago NEW

Booked the Novotel ExCel to visit the Boat Show. It could not have been more convenient. Room was smallish but OK. Beds were comfortable. Room facilities were adequate. The carpet was very badly stained/dirty? which we reported but nothing was done. Breakfast was good, plenty of choice, well cooked and presented. Pity we cannot say the same for dinner. Same,...

Review collected in partnership with Accorhotels.com
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Thank Clive D
Reviewed 5 days ago NEWvia mobile

The hotel it self is really good. Stayed here a few times and the rooms and location is really nice. The hotel is ideal for family and couples. Kids will enjoy there stay here. My latest stay was a bad experience at breakfast. complained to the manager on duty and behold no improvements to breakfast on the second day. Still...

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Thank Tazmopat
wimborn
Reviewed 6 days ago NEWvia mobile

Really friendly staff that deliver top notch service. Special mention to Victoriya. Reasonably priced, good selection of food that I ate in the bar. Only gripe ... very limited wine choice. Stayed for the boatshow so the hotel is in a great location.

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Helpful?
Thank pauffleys

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Upper Deck Restaurant & Bar at the Novotel London ExCeL
The Upper Deck Restaurant & Bar at the Novotel London ExCeL
Cuisines: British, International, European, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
A contemporary waterfront hotel located 150 metres from the ExCeL London & ICC (Exhibition Centre)and near the O2 Arena, Canary Wharf, Stratford, London City Airport (LCY) and historic Greenwich. The hotel is ideally located in the capital’s dynamic eastside and close to Westfield Stratford City shopping centre, which is only 10 minutes away. Novotel London ExCeL is a 5 minute walk from Custom House D.L.R. station. All Novation rooms have en-suite bathrooms with a bath and separate shower unit, as well as pivoting desk for working or dining, high speed internet, Wi-Fi access and satellite TV. The Upper Deck Restaurant offers panoramic views in a relaxed environment overlooking Royal Victoria Dock. Open from 6am to 10.00pm the Upper Deck also offers 24-hour room service. Paid car parking available. ... more   less 

Additional Information about Novotel London ExCeL

Address: 7 Western Gateway, London E16 1AA, England
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs , East End / East London
Price Range: $139 - $351 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London ExCeL 4*
Number of rooms: 257
Reservation Options:
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Also Known As:
Novotel London Excel Hotel London
Accor London Excel
London Novotel
Hotel Style:
#42 Green Hotel in London
#210 Luxury Hotel in London
#248 Romantic Hotel in London
#260 Family Hotel in London
#291 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Novotel London ExCeL staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room is fine”
 of 5 bubbles BrittanyMichele, 5 Jan 2017 | Read review
“Take the higher level floors and ensure they face north as the airport is near by.”
 of 5 bubbles 602markj, 4 Jan 2017 | Read review
“High floors at the end of the corridor are best.”
 of 5 bubbles X9488FSrichardg, 19 Dec 2016 | Read review
“nice views across the dock”
 of 5 bubbles abbyprice0101, 16 Dec 2016 | Read review
“Superior rooms have great facilities”
 of 5 bubbles stevenwilliams7, 10 Dec 2016 | Read review
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