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The Bentley London

Expedia.comUSD 362*
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#263 of 1,063 Hotels in London
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Bentley London
The Bentley London
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761 Reviews from our TripAdvisor Community

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Showing 709: English reviews
London
Reviewed 11 April 2017 via mobile

Beautiful hotel! We stayed for our anniversary and booked a fab deal including dinner, the Hamam and a free movie. We were given a free upgrade to the Ashburn suite which was beautiful and very spacious. Everything was lovely about this hotel, the service is impeccable. I think the Hamam is one of the hotels best kept secrets as it...

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Helpful?
Thank Arfy001
Chiara V, Manager at The Bentley London, responded to this review

Dear Arfy001, Thank you for your kind feedback! I am truly happy to read that you enjoyed your stay and loved our Hamam! Should you wish to come back please feel free to contact me directly at Chiara.vierchowod@thebentley-hotel.com. Thank you once again Best Regards Chiara

Reviewed 10 April 2017

I took my Mother for Afternoon Tea at the Bentley Hotel on Saturday just gone. What a beautiful experience the staff were wonderful and the hotel was stunning. We were greeted kindly and staff took our shopping bags and coats for us then led us to our table, it was comfortable and clean. Staff Then brought over a cold glass...

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Helpful?
Thank Mandy B
Chiara V, Manager at The Bentley London, responded to this review

Dear Mandy B, thank you so much for your wonderful review! We are all delighted to read that the afternoon went well and we hope to see you soon again here at the Bentley! I am looking forward to welcoming you back Thank you Chiara

essex
Reviewed 9 April 2017 via mobile

From the word go was brilliant and got upgraded 🤗🤗to a suite, all the staff from Omar who welcomed us to every one in the bar and restaurant all the staff are a credit to the hotel would definitely go again thanks for a great stay

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Helpful?
1Thank mia47essex
Chiara V, Manager at The Bentley London, responded to this review

Dear mia47essex, thank you so much for your review! I am delighted to read that all went well and our team provided a great experience! I hope to have the opportunity to welcoming you back soon. Thank you once again Warm Regards Chiara

London, United Kingdom
Reviewed 7 April 2017 via mobile

Had to wait for the sandwiches and they were not worth waiting for .staff were polite and helpful. We were offer refills for tea and coffee.cakes were OK presentation very poor,overall ok but would not return or recommend

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Helpful?
Thank honestreport31
Chiara V, Manager at The Bentley London, responded to this review

Dear honestreport31, Thank you for taking the time to leave your feedback on TripAdvisor. I am disappointed to read that your experience was not a memorable one. I hope you will change your mind and give us another chance. Should you decide to return please do not hesitate to contact me directly at Chiara.vierchowod@thebentley-hotel.com and I will organise the reservation...

England
Reviewed 6 April 2017

Very grand building inside, rooms well appointed if starting to look a little tired, Staff were great - we arrived late after quite a late evening involving a little too much champagne and the gentleman who checked us in looked after us very well. Room was a good size (we had a 1 bedroom suite) with some lovely touches. Breakfast...

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Helpful?
Thank Movvers
Chiara V, Manager at The Bentley London, responded to this review

Dear Movvers, thank you for your feedback! I am happy to hear that you enjoyed your stay and like the breakfast, room size and amenities! We hope to have the opportunity to welcome you back in the near future. Thank you Kind Regards Chiara

Leamington Spa
Reviewed 2 April 2017 via mobile

Booked for Afternoon Tea as had a Virgin gift voucher. Walked past hotel as no obvious sign with hotel name but did find with help of google maps! Just OK. Nice enough but definitely wouldn't return, not memorable enough and too many other nice places to try. We were seated promptly and jackets taken. Staff very pleasant but very rarely...

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Helpful?
Thank NatalieCK
Chiara V, Manager at The Bentley London, responded to this review

Dear NatalieCK, thank you for taking the time to post your feedback. I am sorry to read that our afternoon tea did not meet your expectations and did not go as smoothly as it should have been. Please rest assured that your comments have been taken on board and we will use them to review our offer. I hope to...

London, United Kingdom
Reviewed 27 March 2017

You can definitely spend your money better elsewhere. Hardly 5* service. Would not recommend. Not worth the money. Stayed for one night last weekend. Rooms were ok and comfy beds but absolutely ancient TVs – you’d think they could invest a little given the amount they are charging. Breakfast was pretty disgusting. It looked like it had been out for...

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Helpful?
Thank AJS1991
Chiara V, Manager at The Bentley London, responded to this review

Dear AJS1991, Thank you for sharing your insights following your stay with us. I am sorry to read that your experience at the Bentley did not meet your expectations. As discussed over the phone,where we have addressed the concerns you brought to our attention, please be assured that we have taken note of your feedback and proceeded to improve our...

Cardiff, United Kingdom
Reviewed 14 March 2017

Booked through Virgin experience days for Champagne afternoon tea for 2, the hotel is beautiful & not too far from Harrods, we got a taxi but you could walk if you wanted to. We were greeted by a hostess who took our coats & sat us at our table, it was very quiet & peaceful. The afternoon tea was lovely...

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Helpful?
1Thank Lydia H
Chiara V, Manager at The Bentley London, responded to this review

Dear Lydia H, thank you for your comments. I am delighted to read that your afternoon tea experience went well! We are all looking forward to welcoming you back in the near future. Best Wishes Chiara

Tyne Valley, Northumberland
Reviewed 14 March 2017

We have stayed here on three occasions and will be back in the future. Hard to describe how The Bentley exudes an air of gentility and feels more like a smart club than a hotel. The bar in the basement is something else (in terms of hushed surroundings not jumping atmosphere). Recommended for relaxation.

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Helpful?
Thank TyneTourist
Chiara V, Manager at The Bentley London, responded to this review

Dear TyneTourist, thank you so much for your kind review. I am happy to hear that once again you enjoyed your stay at the Bentley! I am looking forward to welcoming you back soon. Warm Regards Chiara

Reviewed 13 March 2017

We had a voucher for champagne afternoon tea given to us for Christmas. The dining room was lovely, however the arms of the chairs were fraying (not what you expect for 5 star) the cake stand we were presented with was wobbly, little things like this let the experience down, also the tea was made with tea bags, I would...

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Helpful?
Thank Traceyrymer
Chiara V, Manager at The Bentley London, responded to this review

Dear Traceyrymer, thank you for your feedback. I am happy to hear that our team was pleasant and you like the décor of the hotel. Please rest assured that I shared your comment with the relative departments and we are in the process of reviewing our offer. Once again thank you I hope to have the opportunity to welcome you...

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04/06/2017 05/06/2017
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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
Peridot
Peridot
Cuisines: British, European
1880 at The Bentley Kempinski
1880 at The Bentley Kempinski
Cuisines: French, International
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
The Bentley London is located in Central London. Our combination of delightful Deluxe bedrooms & Suites provide guests with a luxurious choice for their residential requirements. ... more   less 

Additional Information about The Bentley London

Address: 27-33 Harrington Gardens, London SW7 4JX, England
Region: United Kingdom > England > London > South Kensington , Earls Court
Price Range: $370 - $684 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Bentley London 5*
Number of rooms: 64
Reservation Options:
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Also Known As:
The Bentley Hotel London
Hilton International London
Hotel Style:
#54 Spa Hotel in London
#89 Business Hotel in London
#182 Romantic Hotel in London
#197 Luxury Hotel in London
#368 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Bentley London staff and other travellers.
4 questions
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Questions? Get answers from The Bentley London staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I honestly don't know what to say here, and that says it all.”
BONNIETRAVELSFOREVER, 17 May 2017 | Read review
“Unless you are paying full price don't come here for a lesser experience”
faithe938, 16 May 2017 | Read review
“Did not stay.”
8Angie, 20 Apr 2017 | Read review
“Join their membership group (I prefer) for free to get free wifi”
Sam_Hendricks_author, 16 Apr 2017 | Read review
“Please get off to South Gloucester Station ! this will save you walking.”
mandybD2892BA, 10 Apr 2017 | Read review
5 of 5
Expedia.com
USD 362* /night
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HotelQuicklyUSD 427
PricelineUSD 362
Preferred HotelsUSD 363
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Prices are for 1 room, 2 adults
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