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The Bentley London

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#222 of 1,077 Hotels in London
Certificate of Excellence
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The Bentley London
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696 Reviews from our TripAdvisor Community

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Showing 653: English reviews
Reviewed yesterday NEWvia mobile

Very high standard hotel. Friendly staff and brilliant service. Breakfast was of a good standard. The deluxe room we had was excellent. The location is also very handy in a quiet high class area not far from good transport links

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Helpful?
Thank Adrian C
Southampton, United Kingdom
Reviewed 1 week ago

We arrived at the Bentley around 2pm on our first day. The staff were very welcoming, polite and friendly. We pre-paid for our stay so wasted expecting to be charged £100 on arrival. However we were assured that this was just a deposit (understand why, but still felt a bit uncomfortable that they deemed it necessary to take this from...

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Thank Jodie B
Kinsale, Ireland
Reviewed 1 week ago

Stayed one night Staff, rooms, food & service could not be better. DON'T HESITATE BOOK IT. If you want to relax from the busy London streets this is where you want to be. The area around the hotel has very good food options and the Underground is a couple of min walk from the hotel.

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Helpful?
Thank oldheadmichael
Baltimore, Maryland
Reviewed 3 weeks ago

My brother has stayed at The Bentley for years whenever he has gone to London on business, so I decided to try it out for my quick trip there. I will be back! Hotel is located in a lovely area close to Gloucester Road tube stop. Delightful restaurants nearby. Our room was spacious, elegant and clean. Housekeeping and front desk...

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Helpful?
1Thank Susan M
Chiara V, Manager at The Bentley London, responded to this review

Dear Susan M, thank you so much for your kind review. I am delighted to read that you enjoyed your stay! I hope to see you soon again Best Regards Chiara

ware
Reviewed 3 weeks ago

Nice hotel quite informal, waiting staff were good but afternoon tea not the best, sandwiches very basic and lots of mayo based products. Cakes OK but very sweet and some very strange tastes, scones OK but bit dry, plentiful tea and coffee . restaurant nice but very dark. Overall for price Have had better.

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Helpful?
1Thank bozwold
Chiara V, Manager at The Bentley London, responded to this review

Dear bozwold, thank you for taking the time to review your afternoon tea here at the Bentley London. I would also like to take the opportunity to thank you for your comments, Please rest assured that I passed your feedback to the relative department and we are going to review our offer. I hope to see you soon again Kind...

Kingswinford, United Kingdom
Reviewed 3 weeks ago

This is a top class hotel where you can hardly fault any aspect of the service. The room is excellent with every facility you could ever need or want. There is even a turn down service. We felt very spoilt with a Jacuzzi bath and shower and a bed that must have been 7 feet wide. Very very nice weekend...

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Helpful?
Thank Joanne W
Chiara V, Manager at The Bentley London, responded to this review

Dear Joanne W, thank you for your kind review! I am happy you enjoyed your stay and liked our hotel. I hope to have the opportunity to welcome you back soon. Best Regards Chiara

Morrisville, North Carolina
Reviewed 4 weeks ago

This is a lovely hotel in an ideal location in London. The Executive Assistant Manager Chiara Vierchowod and all of the staff were professional and extremely accommodating. The hotel is clean, the rooms are spacious and beautifully decorated and the I loved the water pressure and temperature the shower offered! The surrounding neighborhood is full of great restaurants and shops...

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Helpful?
Thank RandiEJ2016
Chiara V, Manager at The Bentley London, responded to this review

Dear RandiEJ2016, thank you so so much for your wonderful comments. It was my pleasure to help you with your booking and I am delighted top hear that you found our team professional and accommodating. I truly hope to have the opportunity to welcome you back at the Bentley Hotel in the near future. Please do not hesitate to contact...

Auckland, New Zealand
Reviewed 4 weeks ago

As a regular guest at the Bentley on business trips and have always found the hotel to be extremely good. The rooms are a good size for a London hotel and are of a high standard. The staff are always helpful and on a recent trip which they were aware had some special significance for me, they went out of...

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Helpful?
Thank chbtjm
Chiara V, Manager at The Bentley London, responded to this review

Dear chbtjm, thank you for your kind review. I am happy to read that you had a good stay , you liked the location and found the staff helpful! I hope to see you soon again at the Bentley! Kind Regards Chiara

Grants Pass, Oregon
Reviewed 4 weeks ago via mobile

This is our fourth or fifth stay here. It is the ONLY hotel we use in London. Every stay is superb. The staff is excellent. The reservations from afar always go perfectly. We have stayed in the various room types but of course the two room suites are absolutely amazing. The neighborhood is excellent. Nestled into the upper scale residential...

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Helpful?
Thank Jw550
Chiara V, Manager at The Bentley London, responded to this review

Dear Jw550, thank you so much for your amazing review! I am truly happy to hear that once again you had a great stay here at the Bentley! I am looking forward to welcoming you back soon! Thank you once again Best Regards Chiara

Southend-on-Sea, United Kingdom
Reviewed 31 October 2016 via mobile

I booked this place as a last minute surprise weekend away. The website makes it look stunning and we couldn't wait to get there. The excitement started to dissipate as soon as we stepped through the front door. The room wasn't ready and lots of behind the scenes negotiations won us an 'upgrade'. Well if this was the upgraded bedroom...

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Helpful?
1Thank Simon H
Chiara V, Manager at The Bentley London, responded to this review

Dear Simon H, Thank you for your review, I know this things take time and I would like to thank you for this. I am disappointed to read that you did not have a good experience here at the Bentley. In order to investigate the issues you experienced and prevent these to happen in the future I would be grateful...

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
Peridot
Peridot
Cuisines: European, British
1880 at The Bentley Kempinski
1880 at The Bentley Kempinski
Cuisines: French, International
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Bentley London is located in Central London. Our combination of delightful Deluxe bedrooms & Suites provide guests with a luxurious choice for their residential requirements. ... more   less 

Additional Information about The Bentley London

Address: 27-33 Harrington Gardens, London SW7 4JX, England
Region: United Kingdom > England > London > South Kensington , Earls Court
Price Range: $289 - $831 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Bentley London 5*
Number of rooms: 64
Reservation Options:
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Also Known As:
The Bentley Hotel London
Hilton International London
Hotel Style:
#50 Spa Hotel in London
#89 Business Hotel in London
#167 Luxury Hotel in London
#182 Romantic Hotel in London
#368 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Bentley London staff and other travellers.
4 questions
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Questions? Get answers from The Bentley London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on last Saturday night on the 7th floor in room 712 it was so quite no street noise.”
 of 5 bubbles oldheadmichael, 28 Nov 2016 | Read review
“We had the cheapest double and it was still an awesome experience”
 of 5 bubbles joannew2014, 15 Nov 2016 | Read review
“Our room on the 3rd floor was a junior suite with 2 queen beds and was so spacious we were very comfortable during our week's stay.”
  • Loved how spacious the room was!
  • I loved having a sitting area for our morning tea.
 of 5 bubbles RandiEJ2016, 12 Nov 2016 | Read review
“Ask for an upgrade!!”
 of 5 bubbles tinat77322, 29 Oct 2016 | Read review
“Choose quieter floors and check for non smoking vs smoking”
 of 5 bubbles cherylkA4635DM, 20 Oct 2016 | Read review
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