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The Bentley London

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#270 of 1,089 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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The Bentley London
The Bentley London
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746 Reviews from our TripAdvisor Community

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Showing 695: English reviews
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Surrey
Reviewed yesterday NEWvia mobile

I was treated to afternoon tea at The Bentley. As we approached the hotel the door was opened and we were welcomed into the very elegant foyer and taken through to the Peridot room. We were early for our reservation as it had started to rain but this was no problem, our coats were taken from us and we were...

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Helpful?
Thank SPW21
Burgess Hill, United Kingdom
Reviewed 1 week ago

Enjoyed a wonderful three-course meal with champagne for two.The hotel is charming with a great atmosphere. All the staff were friendly and attentive. The food was first class and tasty. Unfortunately, we were not staying at the hotel only a visit but we both had a wonderful experience and would highly recommend.

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Helpful?
Thank 8Angie
Chiara V, Manager at The Bentley London, responded to this review

Dear 8Angie, thank you for taking the time to share your feedback. I am happy to read that you enjoyed your Bentley experience! We are all looking forward to welcoming you back in the near future. Thank you once again Kind Regards Chiara

London, United Kingdom
Reviewed 1 week ago via mobile

I stayed in a comfortable king sized room for one night. The hotel offers a traditional ambience and staff were attentive and professional. Unfortunately when I tried to order a drink from the bar at 5pm there was nobody around even though it was supposed to be open. The bar itself is a bit old-fashioned; not a 5 star rating...

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Helpful?
Thank BLS590
Chiara V, Manager at The Bentley London, responded to this review

Dear BLS590, thank you for your review. I am delighted to read that you liked the hotel and staff. Please rest assured that your bar comments have been passed to the F&B Manager and your feedbacks has been taken on board. I hope to have the opportunity to welcome you back soon in order to provide you with a perfect...

Greater London, United Kingdom
Reviewed 1 week ago

The hotel is so beautiful! Grand piano "Jamaha" is fantastic! The waitresses were very helpful.We received very professional service from Mrs Chris-Ann and Mr Paul . They were very friendly. Mr Paul! Thank you for all support that you have to us during our dinner. You was very professional. You has been a perfect example of excellent staff member.

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Helpful?
Thank Larisa M
Chiara V, Manager at The Bentley London, responded to this review

Dear Larisa M, thank you so much for your kind review. I am truly happy to hear that you like us and our Team. Please rest assure that your comments have been passed to Paul and Chris-Ann. We are all looking forward to welcoming you back. Warm Regards Chiara

Bury St Edmunds
Reviewed 1 week ago

I have never seen such beauty in a hotel in my life. From the lobby to the rooms every thing is ornate! But perhaps worth even more praise is the staff members. Everyone from Melissa and Charlotte at the spa to Zhanna at reception and the door man-all were so friendly and the most helpful. They really make a visit...

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Helpful?
Thank Sam_Hendricks_author
Chiara V, Manager at The Bentley London, responded to this review

Dear Sam_Hendricks_author, thank you for your feedback! I know this things take time and I truly appreciate it. I am delighted to read that our Team made the difference, we all read your comments and cannot thank you enough. We are all looking forward to welcoming you back. Thank you Best Regards Chiara

Reviewed 2 weeks ago via mobile

This would have been a 5* review because the hotel is stunning. The lobby is palatial in its beauty and the rooms are more akin to junior suites - beautiful in every way and spacious BUT BUT BUT ... the wifi charge is £18 for a day and £9 for an hour! GET REAL! This is the 21st century and...

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Helpful?
Thank James D
Chiara V, Manager at The Bentley London, responded to this review

Dear James D, thank you for your comments. I am happy to read that you like the hotel. Please rest assured that we have taken your feedbacks on board and we are working on a new WIFI setup. I hope to have the opportunity to welcome you back in the future. Warm Regards Chiara

London
Reviewed 2 weeks ago via mobile

Beautiful hotel! We stayed for our anniversary and booked a fab deal including dinner, the Hamam and a free movie. We were given a free upgrade to the Ashburn suite which was beautiful and very spacious. Everything was lovely about this hotel, the service is impeccable. I think the Hamam is one of the hotels best kept secrets as it...

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Helpful?
Thank Arfy001
Chiara V, Manager at The Bentley London, responded to this review

Dear Arfy001, Thank you for your kind feedback! I am truly happy to read that you enjoyed your stay and loved our Hamam! Should you wish to come back please feel free to contact me directly at Chiara.vierchowod@thebentley-hotel.com. Thank you once again Best Regards Chiara

Reviewed 2 weeks ago

I took my Mother for Afternoon Tea at the Bentley Hotel on Saturday just gone. What a beautiful experience the staff were wonderful and the hotel was stunning. We were greeted kindly and staff took our shopping bags and coats for us then led us to our table, it was comfortable and clean. Staff Then brought over a cold glass...

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Helpful?
Thank Mandy B
Chiara V, Manager at The Bentley London, responded to this review

Dear Mandy B, thank you so much for your wonderful review! We are all delighted to read that the afternoon went well and we hope to see you soon again here at the Bentley! I am looking forward to welcoming you back Thank you Chiara

essex
Reviewed 2 weeks ago via mobile

From the word go was brilliant and got upgraded 🤗🤗to a suite, all the staff from Omar who welcomed us to every one in the bar and restaurant all the staff are a credit to the hotel would definitely go again thanks for a great stay

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1Thank mia47essex
Chiara V, Manager at The Bentley London, responded to this review

Dear mia47essex, thank you so much for your review! I am delighted to read that all went well and our team provided a great experience! I hope to have the opportunity to welcoming you back soon. Thank you once again Warm Regards Chiara

London, United Kingdom
Reviewed 3 weeks ago via mobile

Had to wait for the sandwiches and they were not worth waiting for .staff were polite and helpful. We were offer refills for tea and coffee.cakes were OK presentation very poor,overall ok but would not return or recommend

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Helpful?
Thank honestreport31
Chiara V, Manager at The Bentley London, responded to this review

Dear honestreport31, Thank you for taking the time to leave your feedback on TripAdvisor. I am disappointed to read that your experience was not a memorable one. I hope you will change your mind and give us another chance. Should you decide to return please do not hesitate to contact me directly at Chiara.vierchowod@thebentley-hotel.com and I will organise the reservation...

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
Peridot
Peridot
Cuisines: British, European
1880 at The Bentley Kempinski
1880 at The Bentley Kempinski
Cuisines: French, International
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Bentley London is located in Central London. Our combination of delightful Deluxe bedrooms & Suites provide guests with a luxurious choice for their residential requirements. ... more   less 

Additional Information about The Bentley London

Address: 27-33 Harrington Gardens, London SW7 4JX, England
Region: United Kingdom > England > London > South Kensington , Earls Court
Price Range: $356 - $721 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Bentley London 5*
Number of rooms: 64
Reservation Options:
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Also Known As:
The Bentley Hotel London
Hilton International London
Hotel Style:
#54 Spa Hotel in London
#89 Business Hotel in London
#182 Romantic Hotel in London
#200 Luxury Hotel in London
#368 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Bentley London staff and other travellers.
4 questions
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Questions? Get answers from The Bentley London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Did not stay.”
8Angie, 20 Apr 2017 | Read review
“Join their membership group (I prefer) for free to get free wifi”
Sam_Hendricks_author, 16 Apr 2017 | Read review
“Please get off to South Gloucester Station ! this will save you walking.”
mandybD2892BA, 10 Apr 2017 | Read review
“rooms at the back of the hotel overlook quite neighbouring gardens”
TyneTourist, 13 Mar 2017 | Read review
“We only stayed for afternoon tea”
mariaalmeida186338, 2 Feb 2017 | Read review
5 of 5