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DoubleTree by Hilton Hotel London ExCel

985 reviews
#318 of 1,077 Hotels in London
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Traveller (273)
Room & Suite (235)
Dining (78)
Overview
  • Excellent46%
  • Very good36%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel London ExCel
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Reviews (985)Write a Review
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21 - 25 of 894 reviews
Reviewed 16 December 2017

Apart from the usual cookie, the benefit to Diamond members is very poor. Also on this occasion I was not allocated a room on the Hilton honours member floor, but one in the middle of a building site!More

Review collected in partnership with DoubleTree by Hilton
Thank Davidcm555
Response from Michael M, Guest Relations Manager at DoubleTree by Hilton Hotel London ExCelResponded 2 weeks ago

Thank you so very much for taking your own time to write a review following your recent stay with our hotel and team at DoubleTree by Hilton London Excel. We certainly appreciate all our guests taking the time to review their stay. The little things...More

Reviewed 15 December 2017

Stayed here a number of occasion as was working in the city. Not the best location to stay and work in the city. You need to get two DLR trains out to it and then walk through the excel centre. Hotel itself is very nice....More

Thank Gareth L
Response from Michael M, General Manager at DoubleTree by Hilton Hotel London ExCelResponded 2 weeks ago

Thank you so very much for taking your own time to write such a heartfelt review of your recent stay, my team and I always appreciate feedback. The little things mean a great deal to all of the team, and our mission is to create...More

Reviewed 15 December 2017

A well functioning hotel for business, in particular if you are there for the Excel expo center, or you arrive or depart from the London City Airport. Nice restaurant for relaxing after business, as well as home-like atmosphere in the bar and lobby seating areas....More

Review collected in partnership with DoubleTree by Hilton
Thank I. H
Response from Michael M, General Manager at DoubleTree by Hilton Hotel London ExCelResponded 2 weeks ago

Thank you so very much for taking your own time to write such a heartfelt review of your recent stay, my team and I always appreciate feedback. The little things mean a great deal to all of the team, and our mission is to create...More

Reviewed 14 December 2017

Lovely hotel, warm cookie on arrival was a very nice touch, staff very friendly & helpful. location was great as went to the o2 & visited winter wonderland. Car park was a bonus & free parking. Would recommend to friend & family. Price for room...More

Review collected in partnership with DoubleTree by Hilton
Thank N8186IEjoannem
Response from Michael M, General Manager at DoubleTree by Hilton Hotel London ExCelResponded 2 weeks ago

Thank you so very much for taking your own time to write such a heartfelt review of your recent stay, my team and I always appreciate feedback and it was very nice to know how much you liked your recent stay. The little things mean...More

Reviewed 12 December 2017 via mobile

When I got stuck in London during a layover due to snowstorms I ended up in this hotel. It’s very comfortable indeed. Rooms are spacious, beds are amazing. Very nice shower and toiletries too. Coffee & tea making facilities are always welcome in a room....More

Thank Anouschkar
Response from Michael M, General Manager at DoubleTree by Hilton Hotel London ExCelResponded 2 weeks ago

Thank you so very much for taking your own time to write such a heartfelt review of your recent stay, my team and I always appreciate feedback and it was very nice to know how much you liked your recent stay. The little things mean...More

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134567179
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Parking
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 86 - USD 369 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#224 Luxury Hotel in London
#340 Business Hotel in London
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
USD 86 - USD 369 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#224 Luxury Hotel in London
#340 Business Hotel in London
Room types
Non-Smoking Rooms, Suites, Accessible rooms
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Traveller (273)
Room & Suite (235)
Dining (78)
Hotel & Grounds (208)
Bathroom (23)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
JA12344
12 January 2018|
AnswerShow all 3 answers
Response from flyingscotslass | Reviewed this property |
Hello there I would try the DLR from Doubletree at Excel to O2. Alternatively ask the front desk who would order you a taxi which would take the shortest route to the O2. I would suggest the cable car but not too sure of... More
0
Votes
internationalnyc2017
5 November 2017|
AnswerShow all 7 answers
Response from flyingscotslass | Reviewed this property |
Hi I would take the DLR to London Bridge and then the overground train to Gatwick which works out cheaper than taking a taxi.
0
Votes
Dumrong J
11 October 2017|
AnswerShow all 6 answers
Response from richardmartin15 | Reviewed this property |
Yes I believe they do have rooms with bed settee
1
Vote
Room Tips
"Rooms on the higher floors have better views"
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"the resturant is really worth a visit for dinner"
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"Best views"
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"Overlooking car park was quiet"
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