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Crowne Plaza London - Docklands

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#315 of 1,087 Hotels in London
Certificate of Excellence
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Crowne Plaza London - Docklands
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1,764 Reviews from our TripAdvisor Community

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Windsor, United Kingdom
Reviewed 2 days ago NEW

Have stayed here a few times when attending concerts at the O2. Friendly, accommodating staff. Super breakfasts. Good bar. Bed super comfortable. Clean and well maintained. Lovely location by the cable cars. Will stay again.

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Thank RaeCX
Reviewed 3 days ago NEW

Very nice hotel and very friendly staff. Room was beautiful - large and airy. Bathroom was large also. Located a couple of minutes walk from Excel which was ideal for the National Trade Show I was there for. Will definitely use this hotel again.

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Thank Lorraine O
London, United Kingdom
Reviewed 5 days ago NEW

Brilliant service at this hotel, especially exemplary was Samantha the manager on duty, who went out of her way to ensure that guests took top priority. The breakfast selection was especially good and overall a great experience.

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Thank Lutewala
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Lutewala, Thank you for taking the time to review your recent stay at Crowne Plaza London Docklands. I am delighted that you enjoyed your stay. Thank you for your amazing comments about Samantha. She truly is an asset! I hope to be able to welcome you back soon. Best Wishes, Kirby Robson Operations Manager

Broadstairs, United Kingdom
Reviewed 5 days ago NEW

Very professional, very clean and smart - incredibly comfortable. Great place to stay :-) The staff were attentive, the location and the room was spot-on, and the entire surroundings were comfortable and friendly.

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Helpful?
Thank mnwjm1981
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear mnwjm1981, Thank you for taking the time to review your recent stay at Crowne Plaza London Docklands. I am delighted that you enjoyed your stay and hope to welcome you back soon. Best Wishes, Kirby Robson Operations Manager

London, United Kingdom
Reviewed 5 days ago NEW

Visited here with my partner for a Valentines treat. We booked the king executive suite and it was really nice. The room was huge! It felt like an apartment without the kitchen. On arrival there was a sweet treat on the table waiting for us in the hotel room which was replenished during the day. The hotel was quiet at...

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Helpful?
Thank charlied321
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear charlied321, Thank you for taking the time to review your recent stay at Crowne Plaza London Docklands. I am delighted that you chose to celebrate Valentines with us and I'm pleased that you enjoyed the treats that we organised. Apologies that breakfast was not quite up to scratch during your stay and we will certainly be looking in to...

Mumbai (Bombay), India
Reviewed 1 week ago

Property is average,but staff is helpful.Especially the bellboy,I forgot to ask his name. Yet there was ambiguity in my booking from bookin.com and avialablity there as i asked for smoking room but i was told that i need to confirm that over the phone,that logic ddnt go very well with me,Rest was all good,

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Thank Mannu_ace
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Mannu_ace, Thank you for taking the time to review your recent stay at Crowne Plaza Docklands. Thank you for your kind comments on the staff. Apologies that we were not able to offer you a smoking room on this occasion. Smoking rooms are request only via Booking.com and we cannot always guarantee. Be sure to give us a call...

Reviewed 1 week ago via mobile

First of all I have been asked to pay for my stay already when checking in. Then my name was mixed with a surname. The first room I got was terrible. It was stinky, the bathroom tiles moving and the water(..?) coming from below...I do not understand how can they offer such a room to the customers.. Then I have...

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Thank TDEPL
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Guest, I am very sorry to learn of your experience during your recent stay. This is not the standard we are known for and it saddens me. You are welcome to contact me directly as I would like more details to action the necessary. Kind regards, Mari Irazusta Front Office Manager

Lincoln, United Kingdom
Reviewed 1 week ago via mobile

We stopped here when we came to watch a show at the 02. Was perfect location however it should be noted that the best way to get there is via cable car. I booked this hotel through booking.com so got it cheap. Around £110. When we got to reception we were told that she wanted to upgrade us. To our...

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Thank eviepppp
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear eviepppp, Thank you for taking the time to review your recent stay at Crowne Plaza London Docklands. I am delighted that you enjoyed your upgrade and our great location for your o2 visit. I look forward to welcoming you back soon. Best Wishes, Kirby Robson Operations Manager

London, United Kingdom
Reviewed 1 week ago

we stayed 1 night in the hotel this weekend. when we arrived everything went very smooth. soon as we dropped our staff in the room we decided to have a quick sandwich in the bar. I have to say that was the best decision of the day. the afternoon staff in the bar and in the restaurant was soo friendly,...

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Thank Kincso K
Reviewed 1 week ago via mobile

This is the 2nd time I've stayed here the staff at breakfast are amazing this one of the reasons we stayed again. It's very close to the Excel great walking distance, also has a few nice restaurants close by.

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Thank UsmanAA
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear UsmanAA, Thank you for taking the time to review your recent stay at Crowne Plaza London Docklands. I am delighted that you chose to come back to us for a second stay. Thank you for your lovely comments on the breakfast staff. I will certainly share this with the team. I look forward to welcoming you back soon. Best...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Crowne Plaza London Docklands , a unique, contemporary hotel overlooking Royal Victoria Dock.We are walking distance from ExCeL Exhibition Centre (West) and just minutes from the financial district of Canary Wharf & the City of London. London City Airport is a 5 minute ride away & the O2 in Greenwich & Tower of London can also be easily reached. The hotel is located next to Docklands Light Railway(DLR) station Royal Victoria, which connects after one stop with the Jubilee Line, at Canning Town, into Central London or Stratford.The hotel boasts its own Meeting Success Centre, with 9 meetingrooms accommodating up to 275 delegates including a dedicated Executive Boardroom.We offer today's business and leisure travellers dependability, friendly service and the latest in designer-led facilities at excellent value rates. We can't guarantee the weather in England, however we can guarantee the quality of our 'Make It Happen' service and our world-renowned breakfast buffet.The hotel houses a busy, contemporary bar and lounge and a restaurant accessable from the avenue or from the hotel Reception. The Quad Club offers guests a purpose-built health and fitness facility, with an indoor pool,jacuzzi, sauna, steamroom and the latest gym equipment Please note: opening times of the leisure club may vary seasonally. The hotel is located in the East of London - host to the 2012 Olympics. ... more   less 

Additional Information about Crowne Plaza London - Docklands

Address: Western Gateway | Royal Victoria Dock, London E16 1AL, England
Region: United Kingdom > England > London > East End / East London
Price Range: $164 - $435 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza London - Docklands 4*
Number of rooms: 210
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotels.com, Booking.com and Travelocity so you can book your Crowne Plaza London - Docklands reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza London - Docklands Hotel London
Hotel Style:
#31 Green Hotel in London
#164 Family Hotel in London
#198 Business Hotel in London
#227 Luxury Hotel in London
#244 Romantic Hotel in London
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a river view.”
 of 5 bubbles RaeCX, 22 Feb 2017 | Read review
“Even room numbers have better view.”
 of 5 bubbles Y8837RSmaxk, 26 Jan 2017 | Read review
“If you want a view let them know up front”
 of 5 bubbles clamrj, 26 Jan 2017 | Read review
“Ask for a room with a view or you will end up looking at a car park!!”
 of 5 bubbles Tigermoth29, 19 Jan 2017 | Read review
“Better asking for a view on the Docks!”
 of 5 bubbles pierrelK9292LD, 15 Jan 2017 | Read review
5 of 5