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Millennium & Copthorne Hotels at Chelsea Football Club

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Millennium & Copthorne Hotels at Chelsea Football Club
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2,009 Reviews from our TripAdvisor Community

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Showing 1,533: English reviews
Thirsk
Reviewed 5 days ago NEW

A nice hotel pairing with friendly staff, but why on earth do you have to have your bags and luggage searched by Chelsea FC security staff on entering the hotel everyday, yes everyday. My rucksack gets searched more vigourously than cars entering the complex. It serves no particular purpose that I can see and inconveniences guests, it is a real...

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Helpful?
Thank geoffy728
Justin J, Front Office Manager at Millennium & Copthorne Hotels at Chelsea Football Club, responded to this review

Dear geoffy728 Thank you for your review on your recent stay here at the Millennium and Copthorne Hotels at Chelsea Football Club. It was great to read that you have enjoyed your stay with us and you found the team to be friendly and welcoming. With regards to the security on-site, as a sporting and entertainment venue, we are on...

Crawley, United Kingdom
Reviewed 5 days ago NEW

The location of the hotel (s) is excellent and the outside look special being at the ground. However the room on the small side and was in need of refurbishment. Room was very tired and dated. Call out required to maintenance to fix heating. On a plus....bed was comfy and the room was quiet. However overall not good value for...

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Helpful?
Thank rjsalpha
Justin J, Guest Relations Manager at Millennium & Copthorne Hotels at Chelsea Football Club, responded to this review

Dear Rjsalpha, Thank you for taking the time to complete your review. We are pleased that you found our location convenient and excellent to you and it is unfortunate that our room size did not meet your expectations. Car park is neither operated nor managed by the hotel but Chelsea football club and our prices for the car park are...

Waterlooville, United Kingdom
Reviewed 6 days ago NEW

Stayed here the night before the Chelsea, Leicester game in October, The hotel is very nice and luxurious as you would expect for the location. Room was clean and tidy good space, bed very comfy, the bathroom was clean and tidy all in all very nice. Breakfast was good too, good choice. Chelsea won as well which just made the...

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Helpful?
Thank tonka5566
Justin J, Guest Relations Manager at Millennium & Copthorne Hotels at Chelsea Football Club, responded to this review

Dear tonka5566, Thank you very much for your kind feedback. We are always happy to see that our guest have fully enjoyed their stay with us. We are looking forward to your next visit. Kind regards, Front Office Management

Glasgow, United Kingdom
Reviewed 1 week ago via mobile

Stayed in the Copthorne before a conference. Very comfortable bed, and a good spread for the hot buffet breakfast. The bar downstairs, Frankie's, is good too. Being from Scotland I'm not used to but one get one free on pints!

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Helpful?
Thank Garry M
Justin J, Guest Relations Manager at Millennium & Copthorne Hotels at Chelsea Football Club, responded to this review

Dear Garry M, Thank you for your kind feedback. We hope that you will be visiting us again soon. Kind regards, Front Office Management

Newcastle upon Tyne, United Kingdom
Reviewed 2 weeks ago

I booked this hotel to spend a night away with a family member who works in London on the 19th nov. I chose hotel for location. On arrival the name on booking did not match my confirmation of booking, so check took around an hour, no ones fault but the website. Eventually I was checked in. I had actually booked...

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Helpful?
Thank enncle
Justin J, Front Office Manager at Millennium & Copthorne Hotels at Chelsea Football Club, responded to this review

Dear enncle, Thank you for taking the time to write your review and apologies for the delay on arrival due to the error with the third party website you used. Having investigated the matter with the room allocation I see from the site that you used, it did state that rooms are allocated on arrival pending availability. With regards to...

Lytham St Anne's, United Kingdom
Reviewed 2 weeks ago via mobile

We asked for a quiet room and we're given a room on the right wing of the Copthorne hotel. Internally there was no noise apart from the odd door band but externally there was plenty of noise at night. Under the Bridge is on that side of the stadium so between 10.30pm and 2am there was people leaving the venue...

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Helpful?
Thank kristen h
Justin J, Guest Relations Manager at Millennium & Copthorne Hotels at Chelsea Football Club, responded to this review

Dear kristen h, Thank you for your highly appreciated feedback. Although we do try our possible best to offer all our guest a very pleasant experience, there are a few aspects that are beyond our control. If you have any preferences for your future bookings, please inform our reception or reservations department and we will try our best to fulfil...

Southwold, Suffolk
Reviewed 3 weeks ago

I stayed here for two nights whilst working at an exhibition at Chelsea Football Ground. The location is good and close to lots of good places to eat in the evenings. Sadly had no time for shopping! Breakfast Choices are good and service very prompt. Rooms are a good size with comfy beds and all amenities. Concierge Services also very...

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Helpful?
Thank hubbotrelo
Justin J, Guest Relations Manager at Millennium & Copthorne Hotels at Chelsea Football Club, responded to this review

Dear Hubbotrelo, We are delighted that your overall stay was enjoyable and that you made full use of our Food and Beverage department and found our rooms good sized and bed was comfy. We are indeed pleased that you found, our staff to be very friendly and our location to be convenient. I will ensure your thanks are passed on...

toronto
Reviewed 3 weeks ago

I stayed at this hotel for 4 days in November 2016. The hotel is very appealing with modern furniture in common areas. LOCATION: Very good considering it's about 5 minute walk from Fulham Broadway station. There are many places to eat within 5-10 minute walking. The bus stop also is about 2 minute walk from the hotel.. ROOMS: I particularly...

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Helpful?
Thank feedback_pls
Justin J, Guest Relations Manager at Millennium & Copthorne Hotels at Chelsea Football Club, responded to this review

Dear Feedback_pls, We are delighted that your overall stay was enjoyable and pleased that you found, our staff to be very friendly and our location to be convenient. It is always pleasing when our valued guests have a great experience with us. I will be sure to pass on a personal thanks to Paolo for providing you with great service....

Darlington, United Kingdom
Reviewed 3 weeks ago via mobile

I recently stayed here for an exhibition. Booked my room the week before but on arrival was told couldn't find my booking and the lady on reception was very rude and not customer orientated. Made me repay again because couldn't find booking then was directed on purpose to the wrong hotel by the rude reception staff. And then to top...

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Helpful?
Thank Alan G
Justin J, Guest Relations Manager at Millennium & Copthorne Hotels at Chelsea Football Club, responded to this review

Dear Alan Geddes, We are sorry to see that you have not fully enjoyed your stay at our hotel. Your concerns have been raised to the relevant departments and extra care will be taken for future references. Kind regards, Front Office Management

Tadley
Reviewed 3 weeks ago via mobile

Stayed there for one night, received attitude at check-in, room very tired (but clean), noisy in the corridors overnight, average breakfast (waited too long for fried eggs). "Highlight" was trying to have shower using this shower head (never been descaled) - maybe hotel should source some vinegar. Also, it appears they don't have a twitter account, maybe that's on purpose.

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Helpful?
Thank MauriceRG
Justin J, Guest Relations Manager at Millennium & Copthorne Hotels at Chelsea Football Club, responded to this review

Dear MauriceRG, We are sorry to hear that you are not fully satisfied with your stay. Your concerns have been forwarded to the relevant departments as we continuously strive to offer the best experience for our guests. Kind regards, Front Office Management

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Millennium & Copthorne Hotels at Chelsea Football Club

Address: Fulham Rd | Stamford Bridge, London SW6 1HS, England
Region: United Kingdom > England > London
Price Range: $133 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Millennium & Copthorne Hotels at Chelsea Football Club 4*
Number of rooms: 277
Reservation Options:
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Also Known As:
Millennium And Copthorne Hotels At Chelsea Football Club
Millennium & Copthorne Hotels At Chelsea Football Club Hotel London
Hotel Style:
#274 Luxury Hotel in London
#316 Romantic Hotel in London
#354 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Millennium & Copthorne Hotels at Chelsea Football Club staff and other travellers.
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Dublin, Ireland
over a year ago
4 months ago
Bristol, United Kingdom

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Questions? Get answers from Millennium & Copthorne Hotels at Chelsea Football Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure bath empties properly in room 1517 or have plenty of towels at hand.”
 of 5 bubbles enncle, 23 Nov 2016 | Read review
“If you can get an upgrade it is well worth it”
 of 5 bubbles hubbotrelo, 17 Nov 2016 | Read review
“Restaurant and bars for guests in both hotels are in the Copthorne, as is the main reception.”
 of 5 bubbles anthonyhB7197AS, 8 Nov 2016 | Read review
“Most rooms are twin. So check when you book!”
 of 5 bubbles N7531FIdavidd, 26 Oct 2016 | Read review
“Frankies Sports Bar next door is a lively place to eat, and if you like a quiet breakfast try the continental in the Delta Lounge lovely fresh products and great service from Klaudia.”
 of 5 bubbles J7686ODalanj, 18 Oct 2016 | Read review
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