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Novotel London City South

Travellers' Choice award winner
#273 of 1,064 Hotels in London
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Novotel London City South
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2,069 Reviews from our TripAdvisor Community

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Showing 1,177: English reviews
Lincolnshire, United Kingdom
Reviewed 24 June 2015 via mobile

Checked into this hotel Last weekend. Arrived at our room and the card wouldn't work - the reception changed our room to a higher floor and the same thing happened, however they kindly accompanied us to the room to sort it out - we did nothing wrong, the door keys/cards just seem to be very temperamental (which can get quite...

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Helpful?
Thank KateLouise85
Victoria P, Manager at Novotel London City South, responded to this review

Many thanks for taking time to write the review and letting us know about issues with shower. I'm glad that overall you enjoyed your stay and I hope that we will be able to welcome you back in the hotel on your next visit to London. Monika Osik, Acting Room Division Manager

Devon
Reviewed 23 June 2015

We chose to stay here last minute - literally and check-in was quick, efficient and easy, the receptionist was very friendly and warm, it was a pleasure to have such a warm welcome. We were given a choice of floors, 2nd 3rd or 6th but were not advised of renovation works on the floor we chose. Surely this should be...

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Helpful?
Thank carlideal
Victoria P, Manager at Novotel London City South, responded to this review

Dear Carlideal, thank you for your very positive review about our next generation bedroom and hotel location but more importantly about the service. I will be sure to share your comments with the team as I am sure they will appreciate knowing that their efforts have been recognised and remembered. We very much look forward to welcoming you back to...

Sheffield, United Kingdom
Reviewed 19 June 2015

The check in staff were efficient & friendly. I was booked into a refurbished room for 1 night on business. The room was clean, attractive, stylish & pleasant. Comfy bed, particularly good pillows (which make or break a decent nights sleep, in my opinion), a complimentary robe & slippers were provided & there was a useful selection of toiletries in...

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Thank AndreaQ123
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Thank you for taking time to write such a lovely review! I will pass it on to the team to show them that their work is appreciated! I hope you will stay with us again next time you are in London! Monika Osik, Front Office Manager

Preston, United Kingdom
Reviewed 18 June 2015

Great hotel, Good location just behind the South Banks. Made to feel very welcome on arrival with token gifts for the Kids from helpful Staff. Awesome room and was very modern, My daughter loved the "Smart Glass" shower wall & so did we! (Next Generation room or something) Very good selection for Breakfasts but Novotel need to look at their...

Review collected in partnership with this hotel
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Helpful?
Thank stuartlitvinski
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Thank you for a great feedback! I'm really glad to hear you enjoyed your stay with us and I will be looking forward to welcoming you back in the hotel during your next visit to London! Monika Osik, Front Office Manager

Gloucester, UK
Reviewed 18 June 2015

This is a typical Novotel hotel, however a couple of floors are currently being upgraded. Check in was friendly and efficient. Our room was of a decent size and was quiet (no traffic noise) and the bed was comfortable too. The only let down was the bathroom which was in need of decorating, the main eyesore being the missing shower...

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Helpful?
Thank wishiwas
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Thank you for your review. It's always a pleasure to receive a positive feedback. I hope I will be able to welcome you back in the hotel in the near future and give you a chance to enjoy our new rooms. Best Regards, Monika Osik, Front Office Manager

Vianen
Reviewed 12 June 2015 via mobile

Last 2 nights stayed at the Novotel London City South. Though located at a convenient location the hotel was disappointing. Especially considering the walk in price. The check-in was ok and friendly. They booked me on the second floor but forgot to tell that that floor was under reconstruction. My room at the end of the corridor was outdated clean....

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Thank DIBA59
Victoria P, Front Office Manager at Novotel London City South, responded to this review

I very much appreciate all your thoughts. I'm pleased that you enjoyed your stay, and having noted all your comments. I look forward to welcoming you back in the near future. Kind regards, Monika Osik, Front Office Manager

wooloomooloo
Reviewed 10 June 2015

Only here for one Saturday night, but it was a pleasant experience. Rooms are typical Novotel style - so no surprises there. Check-in was friendly and efficient. The location is excellent, very close to Borough Market and London Bridge station. There was quite a lot of street noise in the middle of the night, weekend revellers most likely, so light...

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Thank dr_iggy
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back very soon. Best regards, Monika Osik, Front Office Manager

Shropshire
Reviewed 9 June 2015

I've stayed in this hotel twice now for business and kept meaning to review it but forgetting what it was called. That feels a good summary of the impression it left on me - it's a perfectly good business hotel, efficient, reasonably-sized room, everything works. But I find it quite 'bland'. Depends what you like, of course. One point I...

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Helpful?
Thank ShropshireSue
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. Rest assured we will address them. Kind regards, Monika Osik, Front Office Manager

Basingstoke, United Kingdom
Reviewed 9 June 2015

What a great hotel. Perfect base for a trip around London with the children. We were upgraded to a suite which was just great and the staff were incredibly helpful and polite at all times Would recommend 100%.

Review collected in partnership with this hotel
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2Thank glandwilkins
Victoria P, Front Office Manager at Novotel London City South, responded to this review

I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Monika Osik, Front Office Manager

Bristol
Reviewed 9 June 2015

From the moment i entered reception and was greeted by a smiling team the whole team were lovely, ordered me a taxi for the next day, advised where everything was, room service was excellent value too, would highly recommend this hotel, for a lone female traveller made me feel safe.

Review collected in partnership with this hotel
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Thank janea620
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Thank you for your lovely review! I will pass your comments to the team as I'm sure it will serve them as an encouragement to provide an excellent service! I hope you will stay with us again next time you are in London. Monika Osik Front Office Manager

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04/06/2017 05/06/2017
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Staying in Southwark

Neighbourhood Profile
Southwark
Even before the arrival of the instantly iconic Shard, the riverside scene in Southwark had moved well beyond any up-and-coming phase of development. For quite some time, locals and out-of-towners alike have loved browsing the boutiques of Bermondsey High Street, foraging through the bounteous stalls at centuries old foodie haven Borough Market, and flocking to the banks of the Thames to enjoy some of Britain's biggest attractions such as Tate Modern and Shakespeare's Globe. Despite Southwark's many popular draws, instant calm can be achieved easily by turning down almost any side street. For more urban buzz, a quick stroll across famed bridges like the pedestrianized Millennium Bridge or the ever photogenic Tower Bridge yields access to the very core of Central London. And with London Bridge Station as this neighbourhood's main transportation hub, getting across town (or to anywhere in England for that matter) is a relative breeze.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
The Novotel London City South is an AA 4 star hotel ideal for a weekend or holiday in London. The Shard, Borough Market, London Eye, Tate Modern, Millennium Bridge, Shakespeares Globe Theatre, Vinopolis and St Pauls Cathedral are just minutes away, while a short tube ride will get you to the shopping, nightlife and theatres of the West End. Guests can enjoy our Elements Restaurant, Clinks Bar and rooftop leisure and fitness suite with gym, sauna and steam room. Free WiFi & internet, chargeable parking available. ... more   less 

Additional Information about Novotel London City South

Address: 53-61 Southwark Bridge Road, London SE1 9HH, England
Region: United Kingdom > England > London > Southwark , London Bridge
Price Range: $238 - $471 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London City South 4*
Number of rooms: 182
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, ACCOR, Hotels.com, Orbitz, Hotwire, Priceline, Travelocity, Cheap Tickets, Cancelon, TripOnline SA, HotelQuickly and Hotel.de so you can book your Novotel London City South reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel London City South Hotel London
Accor London City South
London Novotel
Hotel Style:
#30 Green Hotel in London
#202 Luxury Hotel in London
#244 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Novotel London City South staff and other travellers.
26 questions
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Questions? Get answers from Novotel London City South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Before unpacking, make sure the AC is working in the room.”
642andr_sl, 22 May 2017 | Read review
“To precise on 'good views from the window' when booked on line.”
Chayalee, 16 May 2017 | Read review
“The odd numbered (east side) rooms on the fifth floor are quiet and provide a view of Southwark Cathedral”
W3782UJericp, 11 Apr 2017 | Read review
“If you have booked a free 5pm checkout then make sure you check this on your arrival as you won't be told that you can't have it. Very frustrating when you have planned a day out until 4pm on the day of your check out! ”
642vanessa2015, 24 Mar 2017 | Read review
“Floor one, odd numbered rooms face into the parking”
  • Room service breakfast.
SamuelR929, 23 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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