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Novotel London City South

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#281 of 1,078 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
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1,917 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel London City South
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Showing 1,090: English reviews
New York City, New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

The hotel has everything you will need for business or travel. There are more than enough plugs tor charging all your devices. The WiFi and and the many cable TV channels work very well. The breakfast is hearty, tasty and offers a wide variety for every taste. Hotel is very close to Borough Market and Tate Modern and a very... More 

Helpful?
1 Thank f2timeslice
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear f2timeslice, Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. Thank you very much for awarding our staff they will be happy and myself as well to see your comments. I look forward to seeing you again in the near future. Kind regards, Eric Lambert - Front Office Manager More 

2 reviews
Reviewed 3 weeks ago

My wife had arranged a day break for us all at Novotel London city South. Have to say she made a great choice. Upon arrival the reception staff were really friendly and welcoming. Especially remember the Spanish lady there !! My little one got a few toys as a welcome gift for kids. She really adores the pink soft cuddly... More 

Helpful?
Thank Tarun G
Victoria P, Manager at Novotel London City South, responded to this review

Dear Tarun G, Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Eric Lambert - Front Office Manager More 

Madrid
Level Contributor
465 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
Reviewed 3 weeks ago

I have written 2 reviews previously about this hotel. I must admit that, had I had the option to choose I would not have come back. Luckily, this time it was absolutely different and the experience was much better overall. Still a little too expensive for what you get, but in line with other establishments around . Good sleep quality... More 

Helpful?
Thank Dr_cooke
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear Dr_cooke, Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Eric Lambert - Front Office Manager More 

Level Contributor
6 reviews
Reviewed 3 weeks ago via mobile

Amazing hotel but a bit up set because we booked a room for 4 people and they gave us a double bed and one singel when we ask for a bigger room we found out that we would have to pay more We also had a cake and asked for them if we could find a box to fit it... More 

Helpful?
Thank Kaleshea W
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear Kalashea W, Thank you very much for your review, I am delighted that you enjoyed your visit to the Novotel London City South. The water is only free in our Executive Rooms, for all the other rooms its £2,75. I look forward to welcoming you back again soon, Kind regards. More 

Manchester, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

We stayed here for a weekend and really enjoyed it. The room was lovely and breakfast was yummy! Breakfast staff were great and very friendly. We found the location of the hotel perfect for our needs. So easy and so quick to travel to where we needed to. The bar staff in the evening were very friendly including a lady... More 

Helpful?
1 Thank chloe w
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear chloe w, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon, Kind regards. More 

Malaysia
Level Contributor
148 reviews
138 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
Reviewed 4 weeks ago

I like the location of this hotel, where Borough Market is very nearby, where you can get all sort of foods. Also, London Bridge, Millennium Bridge are just an easy walk along the river. Tube station is not too far either, but if you don't feel like walking, you could take the bus RV1 from the bus stop nearby. Room... More 

Helpful?
1 Thank Travel_freak_mas
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear Travel_freak_mas, Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon, Kind regards. More 

Manchester, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 weeks ago via mobile

I stayed in this hotel with my wife and daughter as we had a wedding near by. The hotel is average in my opinion but could be better if little things like the carpets were cleaned properly, there were many stains on them and we were upgraded to the executive room! This room is £440 per night but it's not... More 

Helpful?
Thank Winston6676
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear Winston6676, Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. I look forward to welcoming you back again, Kind regards. More 

Brisbane, Australia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago via mobile

If you like interesting food, Shakespeare and markets, this is the place for you! A short walk from this Novotel allows you to indulge your taste buds, your mind and your fun self as you walk around the Burrough market area. Southwark is the place to be!

Helpful?
Thank L9582LDelizabethr
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear L9582LDelizabethr, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards. More 

Paris, France
Level Contributor
16 reviews
12 hotel reviews
Reviewed 29 October 2016 via mobile

The most positive point is the warm welcome, the staff were extremely lovely and welcoming, the best welcome I have ever received in a hotel, bravo 5 stars for the staff, another positive point the hotel is very quiet perfectly soundproofed and well located. As for the rest: breakfast, price, amenities, accessories, room cleanliness, it's a bit below my expectations... More 

Helpful?
Thank iF78
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear iF78, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards. More 

Salisbury, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 October 2016

From the moment we checked in we felt valued customers. Check in was simple and efficient, check in staff friendly and helpful Room was clean, spacious for London and very quiet, bed comfortable, bathroom clean and well lit. Breakfast very busy but staff coped well and we waited no time before getting a table, breakfast food was plentiful and good... More 

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank mikemH3910RZ
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear mikemH3910RZ, Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon, Kind regards. More 

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Staying in Southwark

Neighbourhood Profile
Southwark
Even before the arrival of the instantly iconic Shard, the riverside scene in Southwark had moved well beyond any up-and-coming phase of development. For quite some time, locals and out-of-towners alike have loved browsing the boutiques of Bermondsey High Street, foraging through the bounteous stalls at centuries old foodie haven Borough Market, and flocking to the banks of the Thames to enjoy some of Britain's biggest attractions such as Tate Modern and Shakespeare's Globe. Despite Southwark's many popular draws, instant calm can be achieved easily by turning down almost any side street. For more urban buzz, a quick stroll across famed bridges like the pedestrianized Millennium Bridge or the ever photogenic Tower Bridge yields access to the very core of Central London. And with London Bridge Station as this neighbourhood's main transportation hub, getting across town (or to anywhere in England for that matter) is a relative breeze.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
The Novotel London City South is an AA 4 star hotel ideal for a weekend or holiday in London. The Shard, Borough Market, London Eye, Tate Modern, Millennium Bridge, Shakespeares Globe Theatre, Vinopolis and St Pauls Cathedral are just minutes away, while a short tube ride will get you to the shopping, nightlife and theatres of the West End. Guests can enjoy our Elements Restaurant, Clinks Bar and rooftop leisure and fitness suite with gym, sauna and steam room. Free WiFi & internet, chargeable parking available. ... more   less 

Additional Information about Novotel London City South

Address: 53-61 Southwark Bridge Road, London SE1 9HH, England
Region: United Kingdom > England > London > Southwark , London Bridge
Price Range: $190 - $454 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London City South 4*
Number of rooms: 182
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Booking.com, Priceline, Travelocity, Cheap Tickets, HotelTravel.com, Odigeo, ACCOR and Jetsetter so you can book your Novotel London City South reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel London City South Hotel London
Accor London City South
London Novotel
Hotel Style:
#28 Green Hotel in London
#205 Luxury Hotel in London
#244 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Novotel London City South staff and other travellers.
24 questions
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Questions? Get answers from Novotel London City South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“7 floor facing the Shard”
 of 5 bubbles 461tarung, 11 Nov 2016 | Read review
“Superior Premium rooms seem to offer best price/size+quality deal”
 of 5 bubbles tomfD1AX, 24 Oct 2016 | Read review
“Join the Accor Club for possible upgrades”
 of 5 bubbles 229AndyG, 20 Oct 2016 | Read review
“Higher floor rooms will be quieter.”
  • Separate WC.
  • Bath tub, shower cubicle behind
  • Room on entering
  • Towards Southwark Bridge from 6th floor.
  • Mini bar and tea/coffee making.
  • Harsh lighting, not adjustable.
 of 5 bubbles C6631CHmartinw, 4 Oct 2016 | Read review
“level 3 great”
 of 5 bubbles teamrich0, 22 Sep 2016 | Read review
5 of 5
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