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Fraser Place Canary Wharf

FraserPlace.comUSD 147*
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#484 of 1,063 Hotels in London
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Fraser Place Canary Wharf
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418 Reviews from our TripAdvisor Community

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Showing 349: English reviews
Reviewed 9 February 2016 via mobile

Two week business trip working on Canary Wharf meant that having some home facilities like a washing machine, general use fridge and a one bedroom layout was a more comfortable experience than a hotel room. The washing machine of the first apartment on 4th floor flooded in the first day but the repairman turned up quickly and even though they...

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Helpful?
Thank Jay H
AstridChambers, General Manager at Fraser Place Canary Wharf, responded to this review

Dear Jay, it is very appreciated you wrote a review for us and pleased you liked the home from home feel of our property. Thank you and kind regards, Astrid

Mentor, Ohio
Reviewed 2 February 2016

Was in London for just shy of 2 weeks along with two colleagues. Booked Fraser Place because of the good reviews and cost-effectiveness. We weren't disappointed. We were on the 11th, 12th and 14th floor overlooking the river in premier studio suites. Rooms were very clean and very comfortable. The staff was always friendly and helpful, particularly Marta at the...

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Helpful?
Thank ShariA123
AstridChambers, General Manager at Fraser Place Canary Wharf, responded to this review

Thank you so much for taking the time to write a review for us and we are pleased you and your colleagues enjoyed your stay with us. Marta really appreciate her mention on Tripadvisor and we all hope to welcome you back on your next business or leisure trip to London.

New Delhi, India
Reviewed 1 February 2016

Canary Wharf is a location that can never go wrong. Right from the view of the Thames to the busy office area to the Museum of London Docklands and the many restaurants and malls around, to the connectivity to other zones. The place is good if you choose amongst the top floors as that would offer a better view. The...

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Helpful?
Thank Swarna_Renu
AstridChambers, General Manager at Fraser Place Canary Wharf, responded to this review

Thank you for your review and great to see you appreciate all the local area has to offer as we do who work here. We offer a continental breakfast and will continue to improve the offerings we have for this.

Melbourne, Australia
Reviewed 26 January 2016

We stayed as a family of four in a one bedroom apartment. The balcony door to the lounge room kept opening with the strong winds. We asked on two occasions for it to be fixed. The door was detached from the top hinge allowing a draft to come through. The reception staff offered us a complimentary breakfast. Unfortunately upon checkout...

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Helpful?
Thank irene19682002
AstridChambers, General Manager at Fraser Place Canary Wharf, responded to this review

Dear Irene, Thank you for staying with us over New Years period. I am sorry to hear you were not happy with the services provided. Our maintenance records show we visited your apartment twice and found that the balcony door in full working condition, in which we also informed you of in writing and offered to show you how to...

Riyadh, Saudi Arabia
Reviewed 19 January 2016 via mobile

We stayed at the premier studio flat. It was spacious, given the sizes of rooms in London hotels and residences. Nice and tidy, well furnished, relatively well equipped kitchen (no oven though), great L'occitane toiletries (no toothbrush). The balcony was huge with an amazing view. The location was walking distance from Canary Wharf underground station, the area was very nice...

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Helpful?
Thank Dr_FaisalAS
AstridChambers, General Manager at Fraser Place Canary Wharf, responded to this review

Thank you for your review of Fraser Place Canary Wharf and glad you enjoyed our apartments, our amenities and the view. I spoken to my colleagues who in forgot topping up your coffee as requested and please accept our apology for this. We hope to welcome you back to stay soon. Kind regards,

Reviewed 10 January 2016 via mobile

Clean, modern and good location. Had a lovely stay over new year, much better than a hotel. Tube station not far away (5-10 minute walk approx). Overall fantastic and is perfect for families/couples/business to stay. Would 100% visit again.

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Helpful?
Thank Jadetodance
AstridChambers, General Manager at Fraser Place Canary Wharf, responded to this review

Thank you for your review and glad you liked the apartment and our setting. I hope to welcome you back again soon. Kind regards, Astrid

Sofia, Bulgaria
Reviewed 9 January 2016 via mobile

Big studios, cozy apartments, well furnitured; warm and welcoming staff who is always willing to help and assist you. Not excessive but absolutely sufficient and delicious breakfast meals. The location is also good: Canary Wharf but not among the business buildings. The view from the upper floors is amazing (if you are lucky to be accommodated in upper floor apartments...

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Helpful?
Thank Stanislav A
AstridChambers, General Manager at Fraser Place Canary Wharf, responded to this review

We strive to be a home from home for our business and leisure travellers and pleased you enjoyed our apartments and the staff looked after you. Thank you for taking the time to write a review for us and hope to welcome you back in near future. Yours sincerely,

Macau, China
Reviewed 1 January 2016

My family and I stayed in a 2-room apartment for 4 nights. Rooms (4.5 star): The rooms are as good as rooms under the Fraser brand, simple and stylish, giving a feeling of home and warmth. We got an apartment with a balcony, which overlooks the canary wharf in a cozy corner. We enjoyed watching out the sky and birds...

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Helpful?
Thank KoalaWong7
AstridChambers, General Manager at Fraser Place Canary Wharf, responded to this review

Thank you for choosing to stay with us and taking the time to submitting a review. We are please you liked the apartments and its setting. I have addressed the customers service issue you encountered with one of the team member and apologise for this, but are glad you recognise this was only one staff and not the entire team...

singapore
Reviewed 30 December 2015

Our family of 5 stayed four nights at Fraser Place Canary Wharf. The apartment was of a very good size, done up very nicely, the finishings were of good quality and we had a great view of River Thames. The heating in the apartment worked well, wifi strength was excellent and the amenities provided were from L'Occitaine. When we checked...

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Helpful?
Thank linnman
AstridChambers, General Manager at Fraser Place Canary Wharf, responded to this review

Thank you for submitting a review for Fraser Place Canary wharf and to choose to stay with Frasers Hospitality again. I am pleased you like the setting and the apartments with its features. Your negative points have been noted and changes to the frequency of housekeeping will be made for the longer holiday periods to ensure service is better covered...

Reviewed 16 December 2015

This was our second stay at Fraser Place, Canary Wharf. Great staff, great rooms, and absolutely fantastic staff. The General Manager, Astrid Chambers is the type of person that ALL hotels need to recruit, retain, and promote. She went above and beyond in helping us on our recent stay.

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Helpful?
Thank ThalassaArkouda

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Situated in the heart of London's Canary Wharf business district, Fraser Place offers luxury serviced apartments surrounded by a stunning skyline. Apartments have modern kitchens and lounge areas. Residents are just a 5-minute walk to quality shops, a wide choice of restaurants, and popular cafe-bars. Canary Wharf Tube Station is only 0.5 miles away, linking guests to the rest of London. Each stylish apartment has an elegant open-plan lounge/dining area, many with floor-to-ceiling windows looking across the business district. Some of the spacious bedrooms have a balcony also offering views over the Thames. A large fitted kitchen allows guests to prepare meals and enjoy them together in the dining area. There is an oven, hob, fridge/freezer and dishwasher. The cafe at Fraser Place offers a continental breakfast, snacks and drinks for guests not wishing to cook, all overlooking the marina. Tower Hamlets is a great choice for travellers interested in food, entertainment and monuments. We are currently re-painting the balconies and cleaning the façade of our building. During this time there will be scaffolding in place to allow access to carry out theses works. We do not anticipate any disruption to our guests, with work being carried out between the hours of 9am and 4pm Monday - Friday and not at all during the weekends. Some views will be temporally restricted as a result of the work taking place, but we will endeavour to ensure all prior requests for views are taken into consideration. We thank you in advance for your patience and understanding in this matter and look forward to revealing our sparking new building to you very soon ... more   less 

Additional Information about Fraser Place Canary Wharf

Address: 80 Boardwalk Place | Trafalgar Way, London E14 5SF, England
Region: United Kingdom > England > London
Price Range: $196 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fraser Place Canary Wharf 4*
Number of rooms: 108
Reservation Options:
TripAdvisor is proud to partner with Sabre Hospitality Solutions, Booking.com, Orbitz, Travelocity, Agoda, Priceline, Cancelon, TripOnline SA and Hotel.de so you can book your Fraser Place Canary Wharf reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fraser Place Canary Wharf Hotel London
Fraser Place Canary Wharf London
Hotel Style:
#260 Romantic Hotel in London
#311 Luxury Hotel in London
#332 Family Hotel in London
#339 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Fraser Place Canary Wharf staff and other travellers.
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Questions? Get answers from Fraser Place Canary Wharf staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2 bedroom apartments are on a separate side of the hotel to studios and one bedroom”
36tonis, 22 May 2017 | Read review
“facing sea, higher floor”
Zoezaq, 13 May 2017 | Read review
“Room 309 next to hall and elevator. Avoid at any cost”
946tomaszp, 7 May 2017 | Read review
“Great but Costly”
Sudeep_Chatterjee, 11 Mar 2017 | Read review
“Home from home”
melaniea759, 19 Feb 2017 | Read review
5 of 5
FraserPlace.com
USD 147* /night
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Booking.comUSD 148
PricelineUSD 148
TripAdvisorUSD 148
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*Disclaimer
Prices are for 1 room, 2 adults
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