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St. James' Court, A Taj Hotel

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#163 of 1,078 Hotels in London
Certificate of Excellence
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2,765 Reviews from our TripAdvisor Community

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Showing 2,388: English reviews
Dubai, United Arab Emirates
Reviewed 1 week ago

Walking in to the Taj St. James' Court was a breath of fresh air. The lobby had a live pianist and was nicely decorated for the festive season. Rooms were clean and washrooms well fitted. Room service was prompt and served hot. The courtyard was lovely providing shelter from the rain.

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Helpful?
Thank Neal C
gagansharma2016, Manager at St. James' Court, A Taj Hotel, responded to this review

Dear Neal C, Thank You for choosing to stay at the St. James' Court, A Taj Hotel. I am delighted to learn that you had a comfortable stay and enjoyed the location along with our services. We indeed have a beautiful courtyard and serve some fantastic Barbeque/Grill food in summers. We look forward in welcoming you back and remain at...

rotterdam, The Netherlands
Reviewed 1 week ago

non-smoking room, was used for smoking, no option to change the room. Outside a lot of noise from the airco/heating unit, so opening a window was neither an option. Location of the hotel, but i would take another one next time.

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Helpful?
1Thank peteraT61RF
gagansharma2016, Manager at St. James' Court, A Taj Hotel, responded to this review

Dear peteraT61RF, At the outset, I would like to apologise for not been able to deliver a comfortable stay on this occasion and please allow me to reach out to you in a separately in a hope to be able to instil your trust in our services again. Yours Sincerely, Gagan Sharma Hotel Manager

Mumbai
Reviewed 1 week ago via mobile

The name resonates with luxury and great hospitality and the st James is no less. The hotel is a great mix of a British town house with modern twists. Very centrally located (Victoria is like 5 mins) and all the the sights are pretty close by, we didn't have an opportunity to try the food there but we can imagine...

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Helpful?
1Thank Varun K
gagansharma2016, Manager at St. James' Court, A Taj Hotel, responded to this review

Dear Varun K, Thank you for your magnanimous solicitations towards the St. James' Court, A Taj Hotel. I am so pleased that we were able to delight you on this occasion and this is our endeavour for your each visit. The hotel indeed has a lot of History, from the architecture delights to Shakespearian freeze and a lovely courtyard which...

New York, United States
Reviewed 1 week ago

Great location not far from Tube. Friendly and helpful staff. Problem with heat in room and a couple of unsuccessful attempts to fix. When the manager came in on Monday, it was resolved very quickly. We were in London for only 4 nights and when a change of rooms was offered on night 3, it didn't seem worth the effort...

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Helpful?
Thank barbarasD9995MU
gagansharma2016, Manager at St. James' Court, A Taj Hotel, responded to this review

Dear barbarasD9995MU, Thank you for choosing to stay with us at the St. James' Court, A Taj Hotel. I am delighted to learn that overall you enjoyed your stay and I would like to extend my sincere apologies for the discomfort with the Air-conditioning System, which certainly will be addressed. The Team eagerly looks forward in hosting you again in...

Belfast, United Kingdom
Reviewed 1 week ago

We had to stay in London for a few days as we were attending a Reception at Buckingham Palace with the Queen. Didn't realise how near the hotel was to the Palace so we were even able to walk home from our Reception. Staff were extremely polite at all times and it was great that you could order food up...

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Helpful?
Thank H3185JJkarenm
gagansharma2016, Manager at St. James' Court, A Taj Hotel, responded to this review

Dear H3185JJkarenm, My Team joins me in Congratulating you for the special occasion and we are grateful that you chose us to stay on your distinct day and let us be part of your memories. I am delighted that your stay was comfortable and our wonderful location added to the success of your endeavour. I hope we get an opportunity...

Middlesbrough, United Kingdom
Reviewed 1 week ago via mobile

First class !! However the cooked breakfast is much better in less star hotels in London , we paid £20 per person for breakfast and felt over charged !I would stay at this hotel again because of its position but would decline paying for breakfast !

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Helpful?
Thank AIveson
gagansharma2016, Manager at St. James' Court, A Taj Hotel, responded to this review

Dear AIveson, I am pleased to receive your generous 5 star review post your recent stay with us at the St. James' Court, A Taj Hotel. I am sorry that you didn't find our breakfast interesting, your feedback is extremely instrumental in maintaining our services and will be shared with our Team to enhance our offering. While the Team eagerly...

London, United Kingdom
Reviewed 1 week ago

It was cozy and clean room And they served very delicious breakfast It is the best location near bigben and westminster abbey, etc. When I go to London, I'll visit this hotel again. My boyfriend was satisfied with this hotel.

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Helpful?
Thank 301hae
gagansharma2016, Manager at St. James' Court, A Taj Hotel, responded to this review

Dear 301hae, Thank you for your kind endorsement and for being our guests at the St. James' Court, A Taj Hotel. I am delighted to read that our centralised location of the hotel helped in making your stay a success. Thank you for sampling our delightful breakfast at the Bistro 51 Restaurant, I would invite you to taste the delights...

Wien
Reviewed 1 week ago

We have booked several nights in this beautiful Hotel (according to the Pictures you can see everywhere - e.g. booking.com). However, we had been disappointed in every way. Booked a classic room, where the bathroom looked like it had been never refurbished till today and was dirty. Hotel tried to hide the completely dirty window with a Kind of Jalousie....

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Helpful?
4Thank rudolfpin
gagansharma2016, Manager at St. James' Court, A Taj Hotel, responded to this review

Dear rudolfpin, I am sorry to hear that your experience with us was not comfortable, as what it should have been. Please allow me to reach out to you separately in hope to speak with you personally and to be able to restore your faith in our services again. Yours Sincerely, Gagan Sharma Hotel Manager

Chiang Mai, Thailand
Reviewed 1 week ago via mobile

Excellently located in S James, within walking distance of most of London's tourist sights, in a beautiful historic former hospital building. Public areas reflect the Indian management, and add a touch of glamour. Restaurants and bars are elegant and cosy. The bedrooms and corridors let the hotel down, and a soft refurb of these areas are long overdue. However, this...

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Helpful?
1Thank Paul_CNX
gagansharma2016, Manager at St. James' Court, A Taj Hotel, responded to this review

Dear Paul_CNX, Thank for making The St. James' Court, A Taj Hotel your preferred choice of hotel in London. It is the warm appreciation from our valued patrons that keeps us striving for the best. My Team and I are delighted to learn of your comfort with us and we look forward to many more opportunities of welcoming you back...

Belgium
Reviewed 1 week ago

This was my first experience with the hotel and definitely not my last. As a single traveller it is important for me to be surrounded by kind people who are authentic and professional, so I was very happy with the kind reception I received, everywhere in the hotel. Usually the rooms for singles in London are extremely small, but not...

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Helpful?
Thank RudyardBelgium
gagansharma2016, Manager at St. James' Court, A Taj Hotel, responded to this review

Dear RudyardBelgium, What a phenomenal feedback to read through, your gracious comments have made our day. I am delighted that you gave us an opportunity of service and that our Team was able to make St. James' Court, A Taj Hotel your preferred home in London. I would like to Thank you once again for you for your patronage and...

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Staying in Westminster

Neighbourhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
In a country that values understatement, St. James' Court is an English classic typifying the concealed charm of one of Britain's finest hotels. The custom of St. James’ Court, A Taj Hotel is the distinctive choice for more than service with a smile. With a distinguished pedigree shaped over more than a century, this discreet Victorian masterpiece with its famous Shakespearean Courtyard is perfectly placed between Buckingham Palace and the Houses of Parliament in a historic enclave marking the centre of power. Crisp and elegant, with an easy charm that’s reserved, yet attentive, we strive to make each visit more pleasurable and memorable. Exceeding the expectations of today’s discerning traveller, St. James' Court is a slice of the past served up on a contemporary platter. ... more   less 

Additional Information about St. James' Court, A Taj Hotel

Address: 54 Buckingham Gate, London SW1E 6AF, England (Formerly Crowne Plaza London - St. James)
Region: United Kingdom > England > London > Westminster
Price Range: $222 - $519 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — St. James' Court, A Taj Hotel 4*
Number of rooms: 338
Reservation Options:
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Also Known As:
Crowne Plaza London - St. James Hotel London
London Crowne Plaza
Hotel Style:
#41 Spa Hotel in London
#91 Business Hotel in London
#126 Luxury Hotel in London
#129 Family Hotel in London
#139 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from St. James' Court, A Taj Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“facing into the court is quieter but there are no rooms with views....”
 of 5 bubbles CookieRoxy, 6 Dec 2016 | Read review
“Higher floor, facing inner courtyard”
 of 5 bubbles DollyGoldCoast, 30 Nov 2016 | Read review
“Executive suite adds more room when travelling with a companion.”
 of 5 bubbles , 28 Nov 2016 | Read review
“Rooms over-looking the courtyard add a nice touch, ours was very quiet”
 of 5 bubbles Yve-Hudson, 19 Nov 2016 | Read review
“Do not use your hotel room phone to make phone calls as I was charged for making a LOCAL phone call in London.”
  • Heated Towel Rack.
  • Mini Bar, Safe, and Closet Space.
  • Straight to the point room.
  • Straight to the Point.
 of 5 bubbles rosemarya944, 14 Nov 2016 | Read review
5 of 5
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