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Castleton Hotel

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Traveller (201)
Room & Suite (266)
Dining (37)
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Overview
  • Excellent11%
  • Very good29%
  • Average34%
  • Poor15%
  • Terrible11%
Travellers talk about
“sussex gardens”(7 reviews)
“rooms are small”(19 reviews)
“heathrow express”(13 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Parking
Pool
3 Star Hotel
All hotel details
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Reviews (589)
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All reviewssussex gardensrooms are smallheathrow expressbeds were comfortablefull english breakfasttea coffeeexcellent locationtwo night staynice breakfastbreakfast was includedpaddingtonensuitestationcerealtubeunits
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291 - 295 of 413 reviews
Reviewed 21 October 2011

We came for sightseeing and an evening at the theatre and booked for one mid-week night. Although our double room was small, it was clean and the bed was very comfortable. The shower 'pod' was very small but looked new, was very clean and everything...More

1  Thank S J C
Reviewed 14 October 2011

Good location in London, and although we expected a small room in London hotels this one was tiny. There wasn't enough room for our two bags, so we were constantly jumping over them to get to the bathroom. The furniture in the rooms was very...More

Thank BNord79
Response from Mark0brien, General Manager at Castleton HotelResponded 17 October 2011

Thank you ‘Bnord79’ for reviewing our hotel. I am sorry you had an uncomfortable stay in our hotel. Some of the rooms are small but are well appointed and cleaned to a high standard. The furniture in the hotel is a mixture of antiques and...More

Reviewed 28 September 2011

Very clean hotel but the room is very tight, the breakfast was bad i didn’t like it but the staff friendly.

Thank Reem33
Reviewed 27 September 2011

This hotel was a pleasant surprise. The rooms are postage stamp small, but manageable, and we weren't planning to spend much time in the room. What you get is a decent price, by London standards, a hot breakfast (which saves a fair amount of time...More

1  Thank DallasMcB
Response from Mark0brien, Manager at Castleton HotelResponded 30 September 2011

Dear "DallasMcB" Thank you very much for reviewing The Castleton Hotel. We highly appreciate your feedback about your experience at Castleton hotel. The rooms are standard London size and prices are pretty competitive. Our motto is to provide good value for money and friendliest possible...More

Reviewed 23 September 2011

Seriously, take your money and go elsewhere. This is by far the worst hotel I have ever had the misfortune to encounter. £129 for a 'double' room that you could not walk down the sides of the bed in. Broken TV, rooms that are dirty,...More

1  Thank louloum_11
Response from Mark0brien, General Manager at Castleton HotelResponded 29 September 2011

Dear ‘louloum_11’ thank you for reviewing our hotel. I appreciate your feed back. Firstly, I must apologise for the appalling condition of the lampshade in your bedroom. I hold my hands up and admit we had a quality failure that day. The lamp has since...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Breakfast included
Room amenities
Air Conditioning
Details
Price range
USD 89 - USD 238 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 89 - USD 238 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (201)
Room & Suite (266)
Dining (37)
Business Centre & Event Rooms (3)
Questions & Answers
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Triggerfish-HK
1 December 2015|
Answer
Response from TumbleweedsTraveller | Reviewed this property |
Parking will be an additional cost but it is well worth it for the convenience. Arrange parking through the hotel either before you arrive or on arrival with the hotel manager. Make sure you walk to Hyde Park (4 minutes from... More
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Votes
Room Tips
"Rooms are quiet, even those on the street. Choose lower floors."
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"not below ground"
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"I suspect that it's not possible to get a quiet room in this hotel."
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"Dont book here"
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