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I stayed at this wonderful hotel again and my God - it was even more wonderful this time - as they had completed some more of their renovations and refurbishments of the common areas . It's not completed yet but it looks amazing 😉 already...More
i was so impressed by the quality and standard of the rooms which had been recently renovated to a very high standard indeed. the location is superb next to 2 major stations - i.e. lancaster gate and paddington. so easy to get to all the...More
Response from LancasterCourtHotel, General Manager at Lancaster Court HotelResponded 10 September 2017
Thank you for your kind review. We always thrive to greet all our customers with the best service to make their stay with us as comfortable and great as possible. Offering the best stay is our priority and we are very pleased to hear you...More
Booked Accommodation for 3 nights over the telephone spoke to receptionist by name of Rafael, who agreed price for duration but charged higher to my account. Then had the cheek to explain it was a mis understanding on my part!
Incredible. So be warned.
It's a pension at best in a poorly converted residential house.
Room significantly smaller than advertised.
No help with luggage from Taxi or to and from room.
Stairs are tiny and our family room in the 4th floor. Trying to get 23kg luggages up and...More
Had booked room month and half in advance. Double room with ensuite. When we arrived after 30 hrs of travel at 10pm we were told our room wasn't available. Of course when we were upset and complained about this and they threatened to call the...More
Two years later I'm still scarred by this dump! We (over)paid for four nights. Non-refundable, so glad we left after one night. Blood stains on my towel, just to name one issue. I absolutely loved London and had the best... More
Two years later I'm still scarred by this dump! We (over)paid for four nights. Non-refundable, so glad we left after one night. Blood stains on my towel, just to name one issue. I absolutely loved London and had the best time there (aside from this nightmare experience), but I have to question if there's any health standards that need to be met. Am I ok to have a chook pen in London and then chuck a used mattress from a murder scene in there and then rent it out (non-refundable) to unexpected tourists?
The only positive I can see about this rat-hole dump was that we didn't end up like the majority of the characters in the movie "Hostel".
Anyone giving this place more than a 1 star rating are either the owners themselves or friends of them!