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St. Ermin's Hotel, Autograph Collection

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2 Caxton Street Westminster, London SW1H 0QW England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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USD 538
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Traveller (2573)
Room & Suite (794)
Dining (184)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from St. Ermin's Hotel, Autograph Collection
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#76 of 1,188 hotels in London
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders GreenPartner
St. Ermin's Hotel, Autograph Collection re-opened its doors in April 2011, following a dramatic £30 million refurbishment. Nestled in the heart of the city, this four star deluxe hotel in London, United Kingdom is at the center of the vibrant business, leisure and government landmarks. St James’s Park, Parliament Square, the London Eye, Westminster Abbey, Houses of Parliament, and Queen Elizabeth II Conference Centre are all just minutes away.
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Property amenities
Parking
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Car hire
Banquet room
Meeting rooms
Paid wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kid-friendly buffet
Taxi service
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Fireplace
Housekeeping
Interconnected rooms available
Minibar
Refrigerator
Flatscreen TV
On-demand films
Room service
Safe
Laptop safe
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English, Spanish, Italian
Hotel links
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6955Reviews127Q+A100Room tips
Traveller rating
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Popular mentions
RJS wrote a review 14 Oct
Worcester, Massachusetts144 contributions79 helpful votes
The staff was very helpful. The hotel was clean. The bedroom was a good size but the bathroom was tiny. One night a noisy lady could be heard next door through thin walls. Lounge staff on the weekend were both warm and efficient. The weekday staff was neither. Restaurant service was excellent.
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Date of stay: October 2021
Rooms
Location
Service
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Response from Douglas McHugh, Dueño at St. Ermin's Hotel, Autograph Collection
Responded 2 days ago
Hi there Thank you for your review. I’m so sorry to hear the guests in the next room disturbed you, I only wish you would have discussed this with one of our Duty Managers so that we could have addressed it straight away. I can imagine how frustrating that would be and I hope it will not prevent you from staying with us again. I'm especially pleased that you have mentioned the service the team has provided you, they are by far our biggest asset. We are looking forward to welcome you back! Warm Regards Douglas Douglas McHugh General Manager
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andyjacksonvienna wrote a review 14 Oct
London, United Kingdom27 contributions131 helpful votes
I’ve heard it so many times, that ‘this place is a hidden gem!’ Well, this really is! Tucked away in the heart of Victoria… this hotel cannot be beaten. Known as ‘ The House of Spies’, it’s pedigree is unassailable! Classically grand surroundings…it’s everything that you could want. Peaceful, elegant and steeped in history!!
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Date of stay: October 2021Trip type: Travelled on business
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Response from Douglas McHugh, Dueño at St. Ermin's Hotel, Autograph Collection
Responded 2 days ago
Hi Andy Thanks for calling us the "Hidden Gem", that's a lovely thing to hear and I can't agree with you more about how gorgeous our "old lady" is. We are indeed known as the House of Spies due to our spy history and war years. There are snippets of information everywhere around the hotel. I’m delighted to read that you like it! It was our pleasure to have you stay with us and we look forward to welcoming you back again soon. Kind Regards Douglas Douglas McHugh General Manager
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Debbie E wrote a review 9 Oct
Colchester, United Kingdom58 contributions24 helpful votes
Had 2 nights at this lovely hotel and would like to personally recommend Jesus Sevilla and Shanoor Ahmed for their help during our stay. They made sure we had the perfect room, which the standard of was exemplary. We had a handwritten card in our room which meant so much on our Anniversary along with a bottle of Prosecco which was so kind. The hotel is beautiful and is so well located that you can reach all tourist areas within a short tube trip. We also walked down to Westminster from there which was a lovely stroll in the sunshine. I really can’t praise hotel enough, we will be back.
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Date of stay: October 2021
1 Helpful vote
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Response from Douglas McHugh, Dueño at St. Ermin's Hotel, Autograph Collection
Responded 1 week ago
Hi Debbie Wow! Have you just made my day! Happy Anniversary by the way. I'm just delighted with your review and how kind your comments are about Jesus and Shanoor. We’re really passionate that our guests are happy and enjoy their special occasions when staying with us. We can't wait for you to return, so here’s hoping we see you again soon! Douglas Douglas McHugh General Manager
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Donald B wrote a review 6 Oct
1 contribution2 helpful votes
We are loyal to St. Ermin's and stay here every chance we can. Their concierges, Stelios, Frank, Gary & Lee, the hotel manager (Lloyd Cole), and Winifred in the restaurant, all-each and every one of them, make us feel like we are part of their family, ready to help and provide us the single best launch point to London we can ever ask for. This trip was so Kim and I could run the London Marathon, and their team again made us feel like they wanted to do everything possible to help us run our best. They are a Fabulous Team at a Fabulous Hotel.
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Date of stay: October 2021
Rooms
Cleanliness
Service
Room Tip: Rooms higher up are always more quiet.
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1 Helpful vote
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Response from Douglas McHugh, Dueño at St. Ermin's Hotel, Autograph Collection
Responded 1 week ago
Hi Jude Well firstly, huge congratulations for your London Marathon success! I hope the feet have recovered? I don't know what to say other than a heartfelt thank you for your truly wonderful review. I'm so pleased that my team really made you feel at home and that they contributed in a small way to your success in the Marathon. We’d love to see you back here in London for the next one, or is that too soon to contemplate? Warm regards Douglas Douglas McHugh General Manager
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Wilma S wrote a review 4 Oct
Tampa, Florida3 contributions2 helpful votes
My husband and I spent his birthday at St Ermins Hotel. The staff was cheerful, helpful and efficient. We had a perfect ground floor room with accessible bathroom for my husband who has mobility issues. It was a pleasure to enjoy the tasteful surroundings especially the beautiful staircase in the lobby. The food and service in the dining room was excellent. We will stay at St Ermins any time we are in London.
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Date of stay: September 2021
2 Helpful votes
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Response from Douglas McHugh, Dueño at St. Ermin's Hotel, Autograph Collection
Responded 2 weeks ago
Hi there Firstly, belated Happy Birthday to your husband! Sounds like we've ticked all the boxes and I can't really ask for more than that! I'm just delighted with your review and how kind your comments are about the service. This is exactly what we aim for every day and I'm so pleased to read that you felt so special during your stay I really hope you do have the opportunity to visit us again as it would be a pleasure to welcome you back. Warm Regards Douglas Douglas McHugh General Manager
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PRICE RANGE
USD 293 - USD 559 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jolly st ermins hotel, jolly st ermins london
LOCATION
United KingdomEnglandLondonWestminster
NUMBER OF ROOMS
331
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Frequently Asked Questions about St. Ermin's Hotel, Autograph Collection
Which popular attractions are close to St. Ermin's Hotel, Autograph Collection?
Nearby attractions include Westminster Abbey (0.5 km), Saint Margaret's Church on Parliament Square (0.2 km), and The Guards Museum (0.3 km).
What are some of the property amenities at St. Ermin's Hotel, Autograph Collection?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at St. Ermin's Hotel, Autograph Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at St. Ermin's Hotel, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at St. Ermin's Hotel, Autograph Collection?
Yes, parking is available to guests.
What are some restaurants close to St. Ermin's Hotel, Autograph Collection?
Conveniently located restaurants include Chez Antoinette Victoria, Mio Restaurant, and The Vincent Rooms Brasserie, Bar & Escoffier Restaurant.
Are there opportunities to exercise at St. Ermin's Hotel, Autograph Collection?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at St. Ermin's Hotel, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does St. Ermin's Hotel, Autograph Collection offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at St. Ermin's Hotel, Autograph Collection?
The staff speaks multiple languages, including English, Spanish, and Italian.
Are there any historical sites close to St. Ermin's Hotel, Autograph Collection?
Many travellers enjoy visiting Churchill War Rooms (0.5 km), Tower of London (4.1 km), and Houses of Parliament (0.7 km).