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Staybridge Suites London-Stratford City

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#32 of 1,078 Hotels in London
Certificate of Excellence
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Staybridge Suites London-Stratford City
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1,112 Reviews from our TripAdvisor Community

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Showing 1,024: English reviews
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW via mobile

Location is fantastic 😊. Staff helpful and friendly , rooms are spacious and have everything needed for a stay in London. Many restaurants within seconds walk. Breakfast is styled as if you are in your own home and has a wide range of hot and cold items

Helpful?
Thank Stuart W
Winnipeg
Level Contributor
5 reviews
5 hotel reviews
Reviewed 2 days ago NEW

Pro's: - very convenient location tied in with Westfield Shopping Centre and the Stratford transportation hub - adjacent to the West Ham football stadium - comfortable common areas with plenty of seating and excellent free breakfasts and free dinners on some nights. Cons: - the standard room is fairly tight with less room than we expected - although the room... More 

Helpful?
Thank Adam B
Arizona
Level Contributor
420 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
Reviewed 3 days ago NEW

After being let down by broken promises we were not sure what to expect. The check in out process is a bit of a nightmare. Another let down and really not the hotels fault is right outside the front door is a smoking area which you have to walk thru to get into the hotel not nice. The location for... More 

Helpful?
Thank UKVISIT
Vigo, Spain
2 reviews
Reviewed 6 days ago NEW via mobile

My stay in Staybridge suites was a comfortable one and worth the money! The room was a good size and having the living room and kitchenette was fantastic! I had a small issue with payment but this was resolved very quickly with very understanding staff! Overall a great stay!

Helpful?
Thank Tammygarnett
Windsor, United Kingdom
Level Contributor
115 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 1 week ago NEW via mobile

This is the second time we stay there and for 3 nights and I have to say I am very impressed. The service is always very friendly and helpful, the views from the room and eating area on the 12th floor are really nice, the location is great and close to everything! I highly recommend this hotel and look forward... More 

Helpful?
Thank Dino J
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago NEW via mobile

This is a great hotel in a really convenient position if you are working in the city with tons of cheap parking. The outstanding thing here though is Georgiana Chifu, the Guest Services Manager. I was so impressed with her service that I wrote to the hotel to explain this and I received a really lovely reply from Georgiana herself.... More 

Helpful?
1 Thank Jim S
Birmingham, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Stayed there on the 19th of November to attend a concert at the Copper Arena.Lovely hotel-spacious clean rooms,easy to get to and next to the shopping mall& casino.Special mention to the the helpful staff( reception and concierge on both days) - always smiling and ready to help. Looking forward to my next visit.

Helpful?
Thank Tendero_Washe
GeorgianaChifu, Guest Services Manager at Staybridge Suites London-Stratford City, responded to this review

Dear Tendero_Washe, Thank you for staying with us and for your 5* review! We are so happy to find that your stay here was so enjoyable and that everyone was so friendly. Our aim is to make all our guests feel here like "home from home" and for us is not over until we get a smile from all our... More 

Level Contributor
5 reviews
Reviewed 2 weeks ago via mobile

Exuberant staff, stylish, well stocked rooms, lovely modern vibe. I loved my stay here and being in such close proximity to the shopping centre was definitely a bonus for me (not my partner). I think the only 'even better if' would be a bit more choice and a bit better organisation at breakfast (had to wait a while for cutlery).

Helpful?
Thank Eboni70
GeorgianaChifu, Guest Services Manager at Staybridge Suites London-Stratford City, responded to this review

Dear Eboni70, Thank you for your 4* review and for your feedback regarding your recent stay with us. All the team here would like to thank you for recognising their hard work and I would like to apologise for not being able to offer you a great breakfast. Your feedback is really important for us and because of this I... More 

Coventry, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Had our third stay at this hotel this year. This place is really excellent and as good as any of the Staybridge Suites we have stayed at in the USA. The staff are incredibly helpful - a special thanks to Nicolas for his help. Cannot recommend this place enough

Helpful?
Thank Oysterfan
GeorgianaChifu, Guest Services Manager at Staybridge Suites London-Stratford City, responded to this review

Dear Oysterfan, Wow, what a great 5* review!!! Thank you for choosing to stay with us again and for reviewing your recent stay here. We are so happy to find your lovely words, Nicolas and the Team here would like to thank you for recognising their hard work. We look forward to welcoming you here soon. Kind regards, Georgiana Chifu... More 

Manila, Philippines
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 weeks ago

This mall is very convenient for the business or leisure traveler. It is connected to the Westield shopping mall and you can practically spend the whole day inside the mall which is what we did when it was raining outside. It is also the connected to Stratford station, the terminating point of the Jubillee line. The rooms are clean, and... More 

Helpful?
Thank RedwoodFarms
GeorgianaChifu, Guest Services Manager at Staybridge Suites London-Stratford City, responded to this review

Dear RedwoodFarms, Thank you so much for your amazing comments! Our aim is to make all our guests feel here like Home from Home and to see that we have managed this with you, motivates us to continue doing our best for all our guests. I am so glad you have enjoyed all our facilities and that everyone here was... More 

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Choose a relaxing home-from-home at Staybridge Suites London Stratford hotel, located in the Westfield Stratford City Shopping Centre and just a 5 minute walk from the 2012 Olympic Village.From the minute you step inside the bright, welcoming Lobby of Staybridge Suites London Stratford, you'll feel at home. Unwind by the contemporary fireplace in the Lounge or head to your smart Studio or 1-bedroom Suite. You'll find complimentary wireless Internet throughout.Staybridge Suites London Stratford is in the heart of Europe's largest shopping centre and is one of the onsite hotels for the 2012 Olympic Village. With only a 200 metre walk from Stratford Tube, Railway and DLR Stations, you are within minutes from London City, Canary Wharf, the O2 Arena and the ExCel Exhibition and Conference Centre.Most of Stratford's most exciting bars and restaurants are literally on your doorstep, but if you fancy a night in, the fully equipped kitchen in your Suite makes it easy to cook your own dinner. You'll find all the groceries you need at our 24-hour Pantry. Complimentary breakfast is served in our Hub Kitchen, while guests can network or mingle over complimentary drinks and snacks at our evening reception, held Tue-Thu. Guests can make use of our complimentary laundry room.After a long day, you can energize in the Fitness Centre or meet in the Den meeting room. Ask our team members about exploring the city of London, a few tube stops from home ... more   less 

Additional Information about Staybridge Suites London-Stratford City

Address: 10B Chestnut Plaza | Westfield-Stratford City, London E20 1GL, England
Region: United Kingdom > England > London
Price Range: $71 - $341 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Staybridge Suites London-Stratford City 4*
Number of rooms: 162
Reservation Options:
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Hotel Style:
#11 Business Hotel in London
#32 Luxury Hotel in London
#47 Family Hotel in London
#91 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites London-Stratford City staff and other travellers.
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Questions? Get answers from Staybridge Suites London-Stratford City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lobby is on the 12th floor, and the rooms on the 12th floor are most convenient, but may be noisy.”
 of 5 bubbles H9090STjohnh, 15 Nov 2016 | Read review
“away from lift”
 of 5 bubbles 422, 8 Nov 2016 | Read review
“High floors”
 of 5 bubbles AndrewR514, 8 Nov 2016 | Read review
“We had a room facing the casino but never had a problem with any noise.”
 of 5 bubbles BeeJay1950, 6 Nov 2016 | Read review
“We was on the the 10th floor, nice and quiet.”
 of 5 bubbles donnac398, 2 Nov 2016 | Read review
5 of 5
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