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Sofitel London St James

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#30 of 1,086 Hotels in London
Certificate of Excellence
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Sofitel London St James
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3,786 Reviews from our TripAdvisor Community

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Showing 2,561: English reviews
Sydney Australia
Reviewed 29 May 2012

In early May we enjoyed four days at this outstanding property. Our luxury room, 318, was a decent size for the centre of London and had all the expected style, high quality finishing and amenities. In was nice to find that the window could be opened so we were able to enjoy some fresh air in the room. Although the...

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1Thank yns_10
Melbourne
Reviewed 29 May 2012

I have now stayed at this hotel three years running and what distinguishes it from other hotels is the outstanding service. I am always made to feel so welcome by all the staff. The location cannot be bettered especially if you are interested in the Weat End theatres. The rooms are spacious and have every modern appliance imaginable. The bed...

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Thank Arnold1004
Ocala, Florida
Reviewed 26 May 2012

This hotel surpassed any review I read-and happily so! Great location superb staff wonderful well designed rooms; very quiet, extremely accomodating concierge, great Spa, delicious food, What a 5 star really should be. I will definately be back-feels like home away from home. Attention to detail just perfect! The concierge selected a restaurant for me last evening (Avenue) a few...

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1Thank imgellen
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Thank you very much for your lovely feedback. I am delighted that your stay at Sofitel London St James was such a success and that you appreciated the “superb” staff as well as the design and comfort of your room I am glad to hear that the central London location also complimented you stay. Thank you for the special mention...

Rio de Janeiro, RJ
Reviewed 26 May 2012

As a 'non-corporative traveler'( I pay my bills) I am alway aprehensive in making reservations in 5-star hotels because I may not get what I payed for, but that was not the case in Sofitel St James. I spent 6 nights and services were great: laundry, housekeeping, roomservice, great gym and excellent breakfast (not inccluded but worth). The room was...

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1Thank worldwideleo
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I thank you for your feedback. I am pleased to hear that you enjoyed your stay at Sofitel London St James and that you made the most of our different services. Even with our very central London location guests can enjoy a very quiet night sleep. We look forward to welcoming you back very soon. With my best regards, Denis...

Caracas
Reviewed 20 May 2012 via mobile

Mine was a business trip and I really enjoyed my stay. The hotel had a prime location close to restaurants and shops. The breakfast was delicious and the lobby bar was small but with excellent service. Concierge was also very good, they managed to arrange for a private hair dresser to do my hair in my room with a very...

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1Thank IraVergani
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Thank you for recommending Sofitel London St James, I am delighted that your stay in London was an enjoyable one and that you made the most of the St James Bar and the restaurant, The Balcon. We look forward to welcoming you back at Sofitel London St James. Kind regards, Denis Dupart General Manager

ALL OVER THE WORLD
Reviewed 20 May 2012

I'll confess, I got a great deal on Hotwire. I used Hotwire and was able to work out the location of the hotel from the description. I am British by birth, living in the US and this was my partner's first visit to the UK, so I wanted a nice hotel. The reviews I read of this hotel were astounding......

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5Thank oceanmatt
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Thank you for taking the time to share the recent experience you have had at Sofitel London St James. I am glad to hear that you enjoyed our central location as well as the comfort of MyBed especially designed by Sofitel. . I am pleased that you also appreciated the complimentary Wifi and the friendliness of the team. I am...

Nueva York
Reviewed 19 May 2012

Very nice hotel, it is located in a great place very near Piccadilly Circus, which is near many shops, near the Mall and St James park. The whole area is very nice. The staff is incredibly helpful and courteous. The rooms are a bit small but nice, everything works the bathroom actually has a good size with separate shower and...

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1Thank JRGNY
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Thank you for your nice feedback, Indeed Sofitel London St James is ideally located in the heart of London. I am very pleased that you found the staff incredibly helpful and that the use of the complimentary wifi was a big plus for you. I hope to welcome you soon. Denis Dupart General Manager

Sao Paulo, SP
Reviewed 18 May 2012

The hotel is located near Picadilly Circus and comercial area. The staff was very nice and help us in everything we needed. The room was confortable and well done. We'll surely be back soon.

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1Thank makocwk
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Thank you for your lovely feedback, I am glad to hear that you felt the staff was very nice and helpful and that the room was to your satisfaction. We very much hope to have the pleasure to welcome you back. Kind regards, Denis Dupart General Manager

Sydney, Australia
Reviewed 18 May 2012

Great location, friendly staff and wonderfully set out rooms. The Sofitel St James is the first hotel I've stayed in when in London that offers the high standard expected when paying London hotel rates!

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1Thank Richard B
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Thank you very much for your feedback. I am pleased to hear that you have enjoyed your stay at Sofitel London St James and the price matched your expectation I hope we will have the pleasure to welcoming you back for a second visit very soon. Best regards, Denis Dupart General Manager

South Africa
Reviewed 17 May 2012

We were first time visitors to the Sofitel, St James and pleasantly surprised with the excellent location and great service the hotel provided. Staff were friendly, though some had difficulty understanding what we said (especially in the bar and restaurant) since so many of them are from Italy and France. The restaurant's breakfast, cuppacino and service is excellent - has...

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1Thank CoolRamblings
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Thank you for your feedback, I am pleased to hear that you appreciated the friendliness of the staff as well as our central London location. I am glad that you also enjoyed the St James Bar and The Balcon restaurant service and that you appreciated the wide selection of wine and drinks offered. I would like to thank you very...

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Staying in St. James's

Neighbourhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Rose Lounge
The Rose Lounge
Cuisines: British, French, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Sofitel London St James lies discreetly at the very heart of London. Created in a magnificent grade II listed building, the 183-room hotel boasts accommodation to suit every taste. The hotel features a restaurant, "The Balcon," an elegant cocktail bar, the St James Bar and a chic yet cosy Rose Lounge, ideal for afternoon tea. The hotel is the perfect place to unwind with So FIT, a gym and relaxation space, and a luxurious spa, So SPA. ... more   less 

Additional Information about Sofitel London St James

Address: 6 Waterloo Place, London SW1Y 4AN, England
Region: United Kingdom > England > London > St. James's
Price Range: $443 - $788 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London St James 5*
Number of rooms: 183
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Priceline, ACCOR, Booking.com, Agoda, Despegar.com, Cheap Tickets and Jetsetter so you can book your Sofitel London St James reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel St James London Hotel London
Accor St James London
Sofitel London
London Sofitel St James
Hotel Style:
#11 Family Hotel in London
#13 Spa Hotel in London
#16 Business Hotel in London
#21 Romantic Hotel in London
#30 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London St James staff and other travellers.
25 questions
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Adelaide, Australia
7 months ago
Rio de Janeiro, RJ
1 month ago
8 months ago
Orange County, California

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Questions? Get answers from Sofitel London St James staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2 rms-2 categories-both great;views limited to streets/bldgs-don’t worry re cat/location. Only 6 floors-all rms equally convenient/quiet”
 of 5 bubbles SuthinFoodie, 8 Mar 2017 | Read review
“All rooms are excellent, but you won't be disappointed if you pay for the best you can afford”
 of 5 bubbles willl59, 1 Mar 2017 | Read review
“Ask for one higher than floor 1. Not much of a view through the domed window that comes from the ground floor.”
 of 5 bubbles 642rachaelp, 1 Mar 2017 | Read review
“5th floor was quiet.”
 of 5 bubbles F4271PJdaniellem, 28 Feb 2017 | Read review
“great service, luxury, style”
 of 5 bubbles mattmE6258YS, 19 Feb 2017 | Read review
5 of 5