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Sofitel London St James

4,271 reviews
#25 of 1,081 Hotels in London
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Traveller (1054)
Room & Suite (526)
Dining (83)
Overview
  • Excellent82%
  • Very good14%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“piccadilly circus”(198 reviews)
“pall mall”(61 reviews)
“rose lounge”(59 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5.0 Star Hotel
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Offers from Sofitel London St James
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Rooms
12 Mar.13 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,271)Write a Review
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1,581 - 1,585 of 2,904 reviews
Reviewed 20 August 2013

For our first visit of London, we have chosen to go to a luxury hotel for one night to end our stay on a "firework". We were not disappointed. The hotel is situated in a central place (near Piccadilly Circus and Pall Mall but without...More

Thank ASTraveler1
Response from D_Dupart, General Manager at Sofitel London St JamesResponded 21 August 2013

I thank you for such words of praise regarding our high standards of service. We do our utmost to please our guests and to exceed their expectations. I am truly glad to hear that we have achieved our aim. Thank you also for pointing out...More

Reviewed 18 August 2013

We stayed 4 nights at the Sofitel London St. James and we didn't want to leave! This hotel exceeded our expectations and we have stayed at other 5-star hotels all over the world. Besides its prime location in the center of London, the hotel's staff...More

Thank SgtBuffy
Response from D_Dupart, General Manager at Sofitel London St JamesResponded 19 August 2013

I felt truly proud of my whole team while reading your extremely positive feedback. Thank you so much for that! We genuinely love to look after our guests and usually what comes from the heart goes to the heart. I am glad to hear that...More

Reviewed 18 August 2013

Located between Trafalgar Square and Piccadilly Circus in Westminster, you couldn't ask far a better location. Our luxury double room, the size of a mini-suite, was clean, comfortable and very well appointed. And it was so quiet that we slept like babies. Staff were very...More

Thank BobbyC60
Response from D_Dupart, General Manager at Sofitel London St JamesResponded 19 August 2013

I was extremely flattered to read your positive feedback. Your words of praise have made our day for the team and I! Thank you so much! We try our utmost to meet and exceed our guests expectations and I am truly glad to hear that...More

Reviewed 16 August 2013

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Review collected in partnership with Accorhotels.com
Thank Eiroflyer
Response from D_Dupart, General Manager at Sofitel London St JamesResponded 19 August 2013

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Reviewed 15 August 2013 via mobile

Service was good and friendly when checking in and location couldn't be better. Rooms were spacious for European standards and nicely decorated. All the five star hotels I have stayed in would have provided tooth brush and tooth paste among the toiletries without me having...More

Thank extacy2508
Response from D_Dupart, General Manager at Sofitel London St JamesResponded 16 August 2013

I thank you for your feedback. I am truly sorry for the trouble caused regarding your bathroom issues. Please note that this is not a reflexion of our high standard of service. I hope to welcome you back at Sofitel London St James. With my...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Spa
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Details
Price range
USD 381 - USD 676 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in London
#12 Spa Hotel in London
#16 Business Hotel in London
#21 Romantic Hotel in London
#25 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 381 - USD 676 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in London
#12 Spa Hotel in London
#16 Business Hotel in London
#21 Romantic Hotel in London
#25 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1054)
Room & Suite (526)
Dining (83)
Pool & Beach (7)
Amenities (86)
Business Centre & Event Rooms (16)
Family and Play Areas (2)
Nearby
St. James's
Perennially fashionable since the days of Henry VIII,
the aristocratic “Clubland” of St James's is a premier
destination for high end craft and bespoke design.
Here you’ll lose count of the Royal Warrants (which
indicate that the Royal Family patronizes the
establishment) seen in shop front windows, even during
a short stroll to bordering Green Park or St James’s
Park. With the brightly lit and constantly buzzing
...More
Questions & Answers
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Vanessa P
25 February 2018|
AnswerShow all 2 answers
Response from W6497JBjoed | Reviewed this property |
0oops not sane ( we assume they are sane) l mean same.
0
Votes
ifeingold2
17 January 2018|
AnswerShow all 3 answers
Response from N_Pesty | Property representative |
Dear guest, Our fitness area is dedicated to our in-house guests. We are looking forward to welcoming you. Meanwhile I wish you an amazing year 2018! Nicolas Pesty General Manager Sofitel London St James
0
Votes
tj7150
6 January 2018|
AnswerShow all 6 answers
Response from N_Pesty | Property representative |
Dear guest, I thank you for considering staying at Sofitel London St James. Our Luxury Rooms can accommodate a rollaway bed however our Junior Suites would be more spacious. We look forward to welcoming you. In the meantime... More
0
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Room Tips
"We chose one level up from the regular standard room and prepaid all nights - no view, but quiet, light..."
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"Views of Waterloo Place are the best"
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"We enjoyed the sixth floor at the top."
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"Nice Windows. No Problems"
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