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Sofitel London St James

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#29 of 1,088 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Sofitel London St James
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3,752 Reviews from our TripAdvisor Community

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Showing 2,541: English reviews
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Chelmsford, United Kingdom
Reviewed 2 days ago NEW

First time we stayed here and really loved the place from the moment we walked in, we were given a family suite which was lovely and the whole place had a feeling of a boutique hotel with everything you need in London nearby

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Helpful?
Thank Gemma B
moscow
HOTEL’S FAVOURITE REVIEW
Reviewed 3 January 2017

My husband and I decided to celebrate the New Year in London chose the Sofitel hotel. City center. You can walk to the attractions. Around the Park Hotel. This was our first visit to London. We dreamed about the beautiful impressions. The hotel mood darkened a bit, gave us not a good number. Hotel room was clean, good, great, but...

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3Thank Kate s
About Hotel's Favourite Review
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, I thank you for your positive feedback. I am glad to read that we have met your expectations for your first time in London. I will certainly pass on your message to Marine who will be delighted with your compliments regarding the exclusive service she has provided you with. She is indeed a true asset for the hotel...

Nice, France
Reviewed 2 days ago NEW

Certainly the best address in town, the location is perfect, few meters from buckingham palace, st name's park, regent street and and piccadilly. more than that, located on waterloo place, far from shopping area noise, and at 2 minutes walking only from the best shoping streets of the city. the breakfast and restaurant lunch or dinner are perfect, mix of...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank teraikhaled
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, Thank you for this very positive feedback. I am pleased to hear that you have felt very well looked after as each and every detail is important in order for our guests to spend magnifique moments at Sofitel London St James. Thank you for your compliments regarding the food served in our restaurant The Balcon. We pride ourselves...

London, United Kingdom
Reviewed 2 days ago NEW

We give given a spa + afternoon treat as a gift by friends last year. Only got a chance to use it today... Everything was just perfect! We had to use the hotels main entrance due to renovations to the Spa's entrance... The hotel staff welcomed us and showed us to the spa and the warmth of the hotel continued...

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Helpful?
Thank Guy G
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear sir, Thank you so so much for this amazing feedback regarding your So-SPA experience. As a matter of fact we genuinely love to look after and to pamper all our guests and I thank you for pointing out our high standards of services. We look forward to welcoming you back. A bientot. Nicolas Pesty

Montreux, Switzerland
Reviewed 2 days ago NEWvia mobile

I'm travelling twice every year to London since 15 years. I've always been struggling finding a good hotel and I've been trying a new one every year. I will stick to Sofitel from now on. Clearly the obvious choice. Amazing Location, great service, spatious rooms and not one noise! The best place in London ever. A no-brainer.

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Helpful?
Thank Audrey_BonvinDechoux
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear Madam, It is for me a delight to read such feedback as yours. Your loyalty is our utmost reward. I thank you for your words of praise regarding our high standards of services. We look forward to welcoming you back in our central yet quiet location. A bientot. Nicolas Pesty

Westgate-on-Sea, United Kingdom
Reviewed 3 days ago NEWvia mobile

This is the first time we have stayed in this hotel . My partner booked this hotel as a change . From the moment we walked in through the door the service was impeccable , we were treated like we were the most important guests in the world ! The original room we were given we didn't really like so...

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Helpful?
Thank helencb64
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guests, What a joy for me to read that your stay was just perfect. Thank you for taking the time to post your feedback. Indeed every detail counts for us as our aim is to have all our guests spend magnifique moments with us. Looking forward to your next visit, soon hopefully. Nicolas Pesty

Tarrytown, New York
Reviewed 4 days ago NEW

Every time I stay at this centrally located hotel, I am impressed by the high standard of customer service and the amenities at the Sofitel St. James. The whole team there is dedicated to making sure everything goes well and smoothly. From the super comfortable rooms, to the great food and excellent meeting facilities, this property has everything.

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Helpful?
Thank SareyJ
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, I thank you for your words of praise. Indeed we genuinely love to look after and to pamper all out guests. Your complete satisfaction is our utmost reward. We look forward to welcoming you back again and again. A bientot. Nicolas Pesty

Oundle, United Kingdom
Reviewed 4 days ago NEW

This hotel ticks every box for us from its location to its superb staff. The hotel is well placed for pretty much everything you need in central London. The room was clean, bright and cheery and the service throughout the hotel was impeccable. The bar was friendly and sociable and my husband had one of the best Club sandwiches ever....

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Helpful?
Thank Dobby4
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guests, Thank you for this positive feedback. I am really glad to read that yourself and your husband have very much enjoyed our thoughtful, high standards of services. I thank you for pointing out the "best Club sandwich" you have ever had in our St James's Bar. This is quite a compliment! Thank you for that! Indeed try our...

New York City, New York
Reviewed 5 days ago NEW

This is my second stay in 4 months and I will definitely stay here on my next trip. The hotel is lovely, the service is superb and the location allows for easy access to all of London. I arrived exhausted from an overnight flight and Narine L went out of her way to welcome me and have my room ready...

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Helpful?
Thank megan1927
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, I thank you for letting us know about your very positive experiences at Sofitel London St James. We look forward to welcoming you back with our undivided attention again and again. A bientot. Nicolas Pesty

Reviewed 6 days ago NEW

We spent a weekend at this wonderful central London hotel. There is a very stylish and luxury atmosphere,the staff offer a top notch service and complete set of facilities. I have stayed at a number of Sofitel hotels across the world and have found them to be excellent and will always be my first choice.

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Helpful?
Thank Matt M
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear sir, I thank you for letting us know about your very pleasant stay at Sofitel London St James and thank you also for pointing out the excellence of the brand Sofitel. We look forward to welcoming you back. A bientot. Nicolas Pesty

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Staying in St. James's

Neighbourhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Rose Lounge
The Rose Lounge
Cuisines: British, French, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Sofitel London St James lies discreetly at the very heart of London. Created in a magnificent grade II listed building, the 183-room hotel boasts accommodation to suit every taste. The hotel features a restaurant, "The Balcon," an elegant cocktail bar, the St James Bar and a chic yet cosy Rose Lounge, ideal for afternoon tea. The hotel is the perfect place to unwind with So FIT, a gym and relaxation space, and a luxurious spa, So SPA. ... more   less 

Additional Information about Sofitel London St James

Address: 6 Waterloo Place, London SW1Y 4AN, England
Region: United Kingdom > England > London > St. James's
Price Range: $443 - $767 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London St James 5*
Number of rooms: 183
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Booking.com, Cheap Tickets, Agoda, ACCOR and Jetsetter so you can book your Sofitel London St James reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel St James London Hotel London
Accor St James London
Sofitel London
London Sofitel St James
Hotel Style:
#11 Family Hotel in London
#12 Spa Hotel in London
#16 Business Hotel in London
#21 Romantic Hotel in London
#28 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London St James staff and other travellers.
25 questions
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Adelaide, Australia
6 months ago
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Rio de Janeiro, RJ
1 month ago
Orange County, California

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Questions? Get answers from Sofitel London St James staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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