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09/07/2017 10/07/2017
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    Mercure London Kensington

    1A Lexham Gardens | Kensington, London W8 5JJ, England
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    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 228*
          Great Deal
          USD 229*
          USD 229*
          Traveller (221)
          Room & Suite (212)
          Dining (42)
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          Overview
          • Excellent23%
          • Very good44%
          • Average20%
          • Poor8%
          • Terrible5%
          Travellers talk about
          “cromwell road” (30 reviews)
          “earls court” (48 reviews)
          Free Wifi
          Breakfast Buffet
          Air Conditioning
          Non-Smoking Hotel
          Restaurant
          Room Service
          Family Rooms
          Bar/Lounge
          Multilingual Staff
          Wheelchair Access
          Meeting Rooms
          Dry Cleaning
          4.0 Star Hotel
          All hotel details
          Offers from Mercure London Kensington
          Special Offer: CHEAPEST RATES ONLINE!
          Hotel deals
          Best Western The Cromwell
          1,268 reviews
          #623 of 1,067 hotels in London
           
          Mercure London Paddington Hotel
          1,445 reviews
          #479 of 1,067 hotels in London
           
          The Park City Grand Plaza Kensington Hotel
          1,405 reviews
          #294 of 1,067 hotels in London
           
          Ibis Styles London Kensington
          1,044 reviews
          #618 of 1,067 hotels in London
           
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          Rooms
          9 Jul10 Jul
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (1,512)
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          There are newer reviews for Mercure London Kensington See the most recent reviews

          11 - 15 of 1,512 reviews

          Reviewed 2 weeks ago

          The room was smaller then I expected but was very clean. Staff were friendly and personable. New Bar menu had good choices of meal, and food is testy. Bit disappointed with Starbucks, as does not serve Frappuccino. I will be back again.More

          Review collected in partnership with handy
          Thank eva12319
          Response from LondonTownHotels, Manager at Mercure London KensingtonResponded 2 weeks ago

          Warm greetings from Mercure Kensington, thank you for taking the time to review your recent stay with us. It is a pleasure to hear you were delighted with the service received. Customer care is among our highest priorities and your feedback is immensely valued, it...More

          Reviewed 2 weeks ago

          A lovely crew with all the professionnal careness and kindness we can expect from them. They solved quickly the little issue we had. Thanks to them. Despite the event happening in London they care for us and our safety. Once again we truly thank all...More

          Review collected in partnership with this hotel
          Thank JulienHerrault
          Response from LondonTownHotels, Manager at Mercure London KensingtonResponded 2 weeks ago

          Your comments are very well received by the whole team. Thank you for taking your precious time to review your recent stay with us. Your particular comments on the service delivered are exceptional, thank you. The Mercure London Kensington Hotel is conveniently located in the...More

          Reviewed 3 weeks ago

          Check in and check out went smoothly. Staff at reception, dinning and room service polite. Breakfast standard was,low. Ordered poached eggs, came out poached solid hard. Next day avoided them but looked better as others ordered them. Croissants were dry and tasted day old. Suspect...More

          Review collected in partnership with Accorhotels.com
          Thank Chamdar
          Response from LondonTownHotels, Manager at Mercure London KensingtonResponded 3 weeks ago

          Thank you for taking your precious time to review your recent stay with us. I am delighted to hear you found the customer service great, the staff happy and overall your had a great stay. The hotel sits in one of the most sought-after parts...More

          Reviewed 3 weeks ago via mobile

          Great hotel ,cleane rooms, delusions food and very nice recommendation Ivan. Thanks Great stuff and amazing bartenders. So I will recommend everyone this nice place in Kensington area witch is close to the national histori museum and Royal and Albert hall. Defiantly I will come...More

          Thank Alex1981st
          Response from LondonTownHotels, Manager at Mercure London KensingtonResponded 3 weeks ago

          Thank you for taking your time to review your recent stay with us. It is a pleasure to hear you found the rooms clean and the team friendly. The Mercure London Kensington offers a combination of contemporary design, comfort and impeccable service in the sought-after,...More

          A TripAdvisor Member
          1
          Reviewed 3 weeks ago via mobile

          Staying close by, spent the early evening having a few drinks in the hotel bar with my sister. Good situation, within easy walking distance of museums. Comfortable and friendly bar with pleasant ambience. Good service from the barman, Mihaly. Can recommend.More

          Thank A TripAdvisor Member
          Response from LondonTownHotels, Manager at Mercure London KensingtonResponded 3 weeks ago

          It is a pleasure to hear you found the staff friendly. Your feedback on the location, comfort and ambience are all very well received. It is wonderful to hear you found the service fantastic. We look forward to welcoming you back in the very near...More

          Best Western The Cromwell
          1,268 reviews
          #623 of 1,067 hotels in London
           
          Mercure London Paddington Hotel
          1,445 reviews
          #479 of 1,067 hotels in London
           
          The Park City Grand Plaza Kensington Hotel
          1,405 reviews
          #294 of 1,067 hotels in London
           
          Ibis Styles London Kensington
          1,044 reviews
          #618 of 1,067 hotels in London
           
          About
          Amenities
          • Top amenities
          • Bar/Lounge
          • Room Service
          • Restaurant
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Dry Cleaning
          • Laundry Service
          • Multilingual Staff
          • Room Service
          • Meeting Rooms
          • Room amenities
          • Air Conditioning
          • Things to do
          • Bar/Lounge
          • Restaurant
          Details
          • Price range
          • USD 142 - USD 311 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #312 Luxury Hotel in London
          • #341 Family Hotel in London
          • #348 Business Hotel in London
          • Room types
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 82
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, ACCOR, Hotels.com, Priceline, Agoda, Hotwire, TripOnline SA, getaroom.com, HotelQuickly and Hotel.de so you can book your Mercure London Kensington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United Kingdom >
          • England >
          • London >
          • South Kensington / Kensington and Hyde Park / Paddington / Maida Vale
          • Also Known As
          • Mercure London Kensington Hotel London
          Add Photo Photos
          Traveller (221)
          Room & Suite (212)
          Dining (42)
          Hotel & Grounds (172)
          Bathroom (32)
          Business Centre & Event Rooms (6)
          Nearby
          South Kensington
          With its ivied mews, row upon row of Poppins-esque
          white washed mansions, and placid garden squares, it's
          easy to see the charms of South Kensington. And with
          superb access to Hyde Park, Holland Park and
          Kensington Gardens, as well as the largely
          child-friendly and mostly free Museum Quarter (not to
          mention more major attractions like Royal Albert Hall)
          such charms are easy to make the most of. As welcoming
          ...More
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Hernan G
          I would like to personally give a great thank you to your employee Daniel Neves. He was really polite and helpful, a good example of empathic and friendly customer service. We checked out late after a bad experience in a nearby hotel and he was really helpful and the check in very smooth.
          7 June 2017|
          Answer
          Response from Z7468QUjohnc | Reviewed this property |
          I totally agree with Hernan G.s sentiments. The staff (at present)are great, courteous and professional
          0
          Votes
          Kcfleung
          I noted your Basic Double Room size from Agoda is 25 square metres but from Booking-com is 17 square metres, please advise why there's such a difference and which one is correct, thanks.
          18 October 2016|
          Answer Show all 2 answers
          Response from Dilesa | Reviewed this property |
          Not a lot of room but we squeezed in a foldaway bed which was practically against the bed with just enough to walk sideways and about 1 metre on other side.
          0
          Votes
          Becca R
          We will arrive before check in time, are we able to leave our luggage and return later to check in?
          16 October 2016|
          Answer Show all 4 answers
          Response from parkcityjanie | Reviewed this property |
          Yes, they are most accommodating with holding luggage before check in and after check out.
          1
          Vote
          Room Tips
          "If you have walking difficulties, ask for a room near the lift."
          Read review
          "go for deluxe doubles for larger rooms"
          Read review
          "Try to avoid rooms near the lift - noisy"
          Read review
          "Don't assume that the room you booked will be the room you receive"
          Read review
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