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04/06/2017 05/06/2017
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    The Grosvenor Hotel

    101 Buckingham Palace Road, London SW1W 0SJ, England
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    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 311*
          USD 279*
          USD 311*
          USD 279*
          USD 311*
          USD 279*
          Traveller (1115)
          Room & Suite (497)
          Dining (112)
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          Overview
          • Excellent53%
          • Very good32%
          • Average9%
          • Poor3%
          • Terrible1%
          Travellers talk about
          “victoria station” (1,088 reviews)
          “reunion bar” (60 reviews)
          Free Wifi
          Breakfast Buffet
          Air Conditioning
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Wheelchair Access
          Business Centre
          Dry Cleaning
          4.0 Star Hotel
          All hotel details
          Offers from The Grosvenor Hotel
          Hotel deals
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          Rooms
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (3,848)
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          541 - 545 of 3,848 reviews

          Reviewed 19 October 2016

          Stayed on recent Theatre trip to London. Hotel itself is very nice and room was of a good standard. We used the bar facilities for lunch prior to checking in, which was reasonable. Also used the cocktail bar in the evening following our visit to...More

          Thank Sean G
          Response from Billy H, General Manager at The Grosvenor Hotel

          Dear Reviewer, Thanks for your post that I was dismayed to read. We appreciate the importance of excellent customer service and on this occasion, we failed. Due to the nature of the hospitality business we widely employ international and multi-lingual team members and I am...More

          Reviewed 18 October 2016

          Expensive , cramped and really , not worth the money..... but you are in London.... so you should expect it.... My wife treated me to a west end show , and a supposedly luxurious hotel stay...... ( well , it was .. eventually ...) She...More

          Thank carlm26
          Response from Billy H, General Manager at The Grosvenor Hotel

          Dear Reviewer, Thanks for your post. As the recently appointed General Manager I was disappointed to read of your experience when you stayed with us in March of this year and hope you will give us another chance. Our Relationship Managers, Jackie and Jennelyn would...More

          Reviewed 18 October 2016

          Really enjoyed our stay at The Grosvenor Hotel. All the staff were very friendly and welcoming and our room was clean. Great location with lots of amenities close at hand and easy walking distance to sone top tourist attractions. Victoria station is just on the...More

          Review collected in partnership with this hotel
          Thank katrinac416
          Response from Billy H, General Manager at The Grosvenor Hotel

          Dear Reviewer, Thanks for your post. I was pleased that you enjoyed your stay with us and have taken your comments about your breakfast experience on board. If you do decide to stay with us again and book directly through our website, you can choose...More

          Reviewed 18 October 2016 via mobile

          The Grosvenor is a fantastic hotel very close to Victoria station and Buckingham palace. The rooms are super nice and the overall standard is superb. The breakfast is nothing but perfection, especially compared to other British hotels, and don't miss to try the restaurant in...More

          2  Thank Johan H
          Response from Billy H, General Manager at The Grosvenor Hotel

          Dear Reviewer, Thanks for your fantastic review on The Grosvenor and awarding us five stars. I was thrilled to read your comments and know that our Head Chef and his team will feel the same. Your feedback will also be passed on to The Grand...More

          Reviewed 17 October 2016

          The staff greeting us on reception were polite, but did not seem to go out of their way to assist. Indeed, when it came to check-out it was a case of handing over the keys and leaving - they did not think to ask if...More

          2  Thank Laura T
          Response from Billy H, General Manager at The Grosvenor Hotel

          Dear Reviewer, Thanks for your post which I was dismayed to read. Clearly there are some training issues that need to be addressed as a matter of priority. Customer feedback is an important factor so that we can ensure if there is a problem it...More

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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Restaurant
          • Room Service
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Meeting Rooms
          • Business Centre with Internet Access
          • Dry Cleaning
          • Concierge
          • Banquet Room
          • Conference Facilities
          • Laundry Service
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Things to do
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • USD 203 - USD 417 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #105 Family Hotel in London
          • #110 Romantic Hotel in London
          • #143 Luxury Hotel in London
          • #147 Business Hotel in London
          • Room types
          • Suites ,
          • Non-Smoking Rooms
          • Number of rooms
          • 345
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Orbitz, Hotwire, Cancelon, Hotels.com, Agoda, Cheap Tickets, Priceline, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your The Grosvenor Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United Kingdom >
          • England >
          • London >
          • Pimlico
          • Also Known As
          • The Grosvenor, London Hotel London ,
          • Grosvenor Hotel London ,
          • Thistle Victoria
          Add Photo Photos
          Traveller (1115)
          Room & Suite (497)
          Dining (112)
          Hotel & Grounds (883)
          Bathroom (71)
          Business Centre & Event Rooms (2)
          Nearby
          Pimlico
          Time spent in Pimlico is a slower-paced affair than
          most other Central London neighbourhoods. This largely
          residential area orderly arranged beside the Thames,
          is a treasure trove of quaint pubs, subtle
          architectural charms and local boutiques. Here, art
          lovers thrill at the chance to visit the world class
          Tate Britain gallery for its collection of British art
          from the 1500s to the present. For peace and quiet and
          ...More
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          Nearby Restaurants
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          Cafe Rouge - Victoria
          279 reviews
          .11 km away
          Nearby Attractions
          Westminster Cathedral
          1,117 reviews
          .38 km away
          Apollo Victoria Theatre
          851 reviews
          .17 km away
          Royal Mews
          917 reviews
          .37 km away
          Victoria Palace Theatre
          218 reviews
          .19 km away
          Questions & AnswersAsk a question
          F4907ECjoec
          I am looking for a wheelchair accessible bathroom that has a bathtub that is no higher than 14" on the outside of the tub. Do you have accommodations that can fit my needs?
          2 May 2017|
          Answer Show all 3 answers
          Response from EJaneG | Reviewed this property |
          email the concierge and you will get your answer. However there are steps at the front of the hotel to get into the hotel which might make it difficult. There is a lift at the entrance from Victoria station right into the... More
          1
          Vote
          Amy M
          Hello, Our flight will get in early in the morning. Can we leave the luggage at the hotel until check in later? Is there a fee? Amy
          21 April 2017|
          Answer Show all 4 answers
          Response from Tina L | Reviewed this property |
          Hi Amy yep they let you leave luggage there and no fee and right on the station so could not be easier have a great vacation tina 😄
          0
          Votes
          05Debra
          Does the Executive King room include a mini-bar refrigerator with enough space to put our own water or juice? On some of the lists of room amenities it indicates that it does, but in the pictures of the room, there doesn't appear to be a mini-bar anywhere.
          21 March 2017|
          Answer Show all 2 answers
          Response from Kelly H | Reviewed this property |
          Hi, there is a small fridge in the wardrobe space. it will be large enough to put medium size bottles in. I hope this helps.
          0
          Votes
          Room Tips
          "Street front rooms are quiet and comfortable"
          Read review
          "Ask for a room that doesn't face the bus stops"
          Read review
          "Pay up for the delux room"
          Read review
          "N/A only sampled afternoon tea"
          Read review
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