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The Windermere Hotel

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#99 of 1,087 Hotels in London
Certificate of Excellence
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The Windermere Hotel
The Windermere Hotel
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671 Reviews from our TripAdvisor Community

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Showing 558: English reviews
London, United Kingdom
Reviewed 2 days ago NEWvia mobile

Lovely hotel and in a nice location. My only gripe is unfortunately the WiFi didn't work and I needed this for work and had to use my mobile dater on my phone.the breakfast was nice but I didn't like the sausages tasted of garlic and this was to heavy for a breakfast sausage personal taste. I would stay again as...

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Helpful?
Thank 629robert
San Jose, Costa Rica
Reviewed 5 days ago NEW

The place is nice, very near to Victoria Coach Station 5 mins walk, this is a famiiy owned hotel, which really look like it, very clean, rooms are clean as well, and breakfast is great, I have no claims, but due to my job I sadly need to be connected to office, according to them WIFI is available, but in...

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Helpful?
Thank Mauricio G
Emily H, Co-Owner at The Windermere Hotel, responded to this review

Dear Mauricio Thank you for choosing to stay with us. It was a pleasure meeting you and your family. I appreciate the comments you have shared with us here. It is lovely to see that you have enjoyed your stay, with the exception of the trouble we experienced this week with our Internet service. We are of the opinion that...

Widnes, United Kingdom
Reviewed 1 week ago via mobile

Hotel us in a great location and in a quiet residential area. Staff very friendly and helpful whenever we asked for things. Breakfast served with a smile . However apart from the poached eggs our breakfasts were served cold probably due to being on cold plates. The room we stayed in was also very cold, when we asked reception why...

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Helpful?
Thank tony w
Emily H, Co-Owner at The Windermere Hotel, responded to this review

Dear Tony Thank you for choosing to stay with us for your special visit. I appreciate the feedback you have shared with us via Trip Advisor today. Your comments and suggestions are being taken on board. However, I do not want potential guests to have the impression that we are cold in any sense of the word. Yes, we do...

Madrid
Reviewed 1 week ago

The bed was short, I asked for a bedroom with a larger bed (I am 1,9m tall), and there is none, all the beds are 1,8m. At least, it was the answer. The breaksfast is very normal, nothing special for a 4 stars. There is no heater in the bathroom so you feel the different temperature between the bedroom and...

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Helpful?
Thank 348iv_nc
Emily H, Co-Owner at The Windermere Hotel, responded to this review

Dear 348iv_nc Thank you for sharing your feedback. I wish to clarify that none of our beds are 180cm long. Our luxury 'Hypnos' beds are either 190cm, or 200cm long. You booked a Classic Double room (double bed: 135cm x 190cm) , and were accommodated in a room with a queen size bed (150cm x 200cm). I offered to see...

Chicago, Illinois
Reviewed 2 weeks ago via mobile

I arrived very early and was greeted with a very warm and inviting front desk person who checked my bags, carefully oriented me using maps, and lent me an umbrella. After some time at the Victoria and Albert museum (just a short tube ride away), I came back to my room ready and bags in my room. The hotel itself...

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Helpful?
Thank Don F
Emily H, Co-Owner at The Windermere Hotel, responded to this review

Dear Don F Thank you for choosing to stay at The Windermere. It was a pleasure meeting you last week. I am very pleased to read your positive comments, and see that you enjoyed your stay. Warmest regards Emily Hambi, The Windermere

Reviewed 2 weeks ago

Stayed two nights, had to switch rooms because we ended up with an extra traveler... both rooms were nice and the service was impeccable.. very nice breakfast, so many choices. Will stay again, looking forward to our next visit.

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Helpful?
Thank Patricia T
Emily H, Co-Owner at The Windermere Hotel, responded to this review

Dear Patricia Many thanks for your review. We are all very pleased that you enjoyed your stay. Please contact us when you are ready to confirm your next visit. We look forward to welcoming you again. Warmest regards Emily Hambi, The Windermere

Reading, United Kingdom
Reviewed 3 weeks ago via mobile

We stayed here for one night in Jan 2017 and could not fault it. The staff were friendly, helpful and professional. We had a one bed apartment which was spotlessly clean and we'll stocked with everything you might need. It had a dishwasher and washing machine plus coffee machine and the usual microwave and oven. Perfect for a longer stay....

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Helpful?
Thank SarahCowley
Emily H, Co-Owner at The Windermere Hotel, responded to this review

Dear Sarah Thank you for your wonderful review. We are all so pleased that you enjoyed your stay with us, and that you enjoyed our hospitality. We put a lot of thought and care into our breakfast menu and experience, so your comments are particularly rewarding. We certainly hope to welcome you again in the future. Warmest regards Emily Hambi...

Reviewed 3 weeks ago

Windermere is about a ten minute walk from the Victoria coach station, and 15 minutes from the Tube/train station. It was raining when we were leaving London, so we took a cab to Vic Station, that cost about £7. Keep in mind that there are currently no lifts or escalators down to the Tube (Jan '17) so you have to...

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Helpful?
1Thank Craig W
Emily H, Co-Owner at The Windermere Hotel, responded to this review

Dear Craig Thank you for choosing to stay with us. It is a pleasure to read your review. We are very pleased that you enjoyed your recent stay with us. We hope that you choose to return to us on your next visit to London. Please contact us for our best available offer. Warmest regards Emily Hambi Co-Owner, The Windermere

Reviewed 5 weeks ago via mobile

Found this hotel by chance when looking for a reasonably priced, good quality hotel, somewhere close the Victoria Apollo theatre, and definitely wasn't disappointed. With only 19 rooms, this hotel benefits from exceptional service from the people who work there. From the very warm welcome we received when we arrived, advice from the reception staff, to the cheery smile at...

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Helpful?
1Thank paul f
Emily H, Co-Owner at The Windermere Hotel, responded to this review

Dear Paul Thank you so much for choosing to stay at The Windermere. We are all so pleased that you enjoyed your stay with us and were satisfied with our location, our passionate hospitable team, and relaxed boutique style. If you love theatre, the highly acclaimed 'Hamilton' musical comes to London this November. We are all very excited! The show...

Los Angeles, California
Reviewed 16 January 2017

I found the Windermere Hotel perfect for my needs. Victoria Station was a short walk away, but many of London's attractions are less than 30 minutes walk through scenic neighborhoods - Buckingham Palace, St.James Park, Hyde Park, Westminster Abbey, museums in So. Kensington, shopping around Sloan Square. The included cooked-to-order English breakfast was uniformly excellent and the free wifi loaded...

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Helpful?
1Thank maggie p
Emily H, Co-Owner at The Windermere Hotel, responded to this review

Dear Maggie Thank you so much for sharing your wonderful review. It is a real pleasure to read your comments! We all hope to welcome you again in the future. Please contact us directly for the best rates and availability. Warmest regards Emily Hambi Co-Owner, The Windermere

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Staying in Pimlico

Neighbourhood Profile
Pimlico
Time spent in Pimlico is a slower-paced affair than most other Central London neighbourhoods. This largely residential area orderly arranged beside the Thames, is a treasure trove of quaint pubs, subtle architectural charms and local boutiques. Here, art lovers thrill at the chance to visit the world class Tate Britain gallery for its collection of British art from the 1500s to the present. For peace and quiet and some downtime spent along the Thames, Pimlico is highly recommended.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Multilingual Staff
Official Description (provided by the hotel)
The Windermere is an award-winning boutique hotel, of enormous charm and character, where the atmosphere is relaxed, the welcome is friendly and the service is personal. Located at the heart of one of the world's finest cities, in a small residential corner of this bustling city, we are just a stone's throw from some of London's main attractions including Buckingham Palace, Parliament, Harrods and the River Thames. We are only 7 minutes walk from Victoria Station. Our envious location, charming style and friendly hospitality, attracts guests the world over. The Windermere is a family run business, with two generations of the Hambi family currently running The Windermere, alongside a highly competent and friendly team. * Free high speed Wi-Fi. * Elevator. * Air-Conditioning. * Excellent complimentary breakfast. * Wonderful brasserie open for dinner (AA Dinner Award 2015). We look forward to welcoming you to "Your Home Away From Home". ... more   less 

Additional Information about The Windermere Hotel

Address: 142-144 Warwick Way | Victoria, London SW1V 4JE, England
Region: United Kingdom > England > London > Pimlico , Victoria
Price Range: $212 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Windermere Hotel 4*
Number of rooms: 19
Reservation Options:
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Also Known As:
Windermere Hotel London
Hotel Windermere
Hotel Style:
#88 Luxury Hotel in London
#163 Romantic Hotel in London
#170 Business Hotel in London
#176 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Windermere Hotel staff and other travellers.
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Questions? Get answers from The Windermere Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room, the "big ben" was nice the large one with a tub”
 of 5 bubbles mauriciog106, 16 Feb 2017 | Read review
“If you have lots of luggage, get a room where the lift stops. Some rooms are a few stairs up or down from the lift level.”
 of 5 bubbles 259maggiep, 15 Jan 2017 | Read review
“Stayed in the Apsley room, very nice. Faces generally Southwest”
 of 5 bubbles Redgreen-fan, 8 Jan 2017 | Read review
“Rooms on the second floor have a nice view.”
 of 5 bubbles 725dirkv, 28 Dec 2016 | Read review
“Below-ground rooms are family-sized; above-ground has smaller rooms.”
 of 5 bubbles aws123452016, 9 Dec 2016 | Read review
5 of 5