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Aloft London Excel

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#268 of 1,086 Hotels in London
Certificate of Excellence
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Aloft London Excel
Aloft London Excel
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1,730 Reviews from our TripAdvisor Community

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Showing 1,519: English reviews
Luton, United Kingdom
Reviewed 10 January 2016 via mobile

Designer modern hotel actually in the Excel centre. Staff very friendly. The hotel caters mostly for visitors to Excel conference centre. Plenty of parking easy to find with good rail and bus links to city centre and Thames river links and O2 and cross Thames cable car.

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Thank Mike B
London, United Kingdom
Reviewed 7 January 2016 via mobile

I arrived about 3.30pm and tired, needing to get changed and do some work over a bite to eat and a glass of wine before meeting colleagues. No in room iron. Very limited in room f&b facilities. No room service. The restaurant was closed. The bar was closed. I had to walk to the opposite side of the exhibition centre...

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4Thank IanSc0tt
Germany
Reviewed 5 January 2016

It has been my second stay at the Aloft London excel and again I enjoyed it a lot! After a friendly and quick check-in we got a modern, spacious and clean room with a great view. The bed was clean and comfortable and had a good view an the big and modern flat-screen-TV. Bathroom and walk-in-shower were clean and spacious,...

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1Thank HeMo79
Essex, United Kingdom
Reviewed 4 January 2016

Well I did my research read reviews and checked hotels website all seem good so I did not expect to be disappointed. It looked like this hotel was on a par with the crown plaza or Hilton as they were similar in price and same review ratings. I could not have been more wrong its more on a par with...

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2Thank davefiat
Wirral
Reviewed 3 January 2016

Our party of 4 booked 2 twin rooms via Hotels.com (big mistake as we didn't realise that they don't guarantee the bed configuration requested - we ended up in double rooms rather than twins, not ideal for adult siblings at all, but understandably not the fault of Aloft London Excel). Upon checking in Aloft couldn't change our rooms, but agreed...

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4Thank CarrieWirral
Ashford, United Kingdom
Reviewed 25 December 2015

Stayed for 3 nights for a large convention. Absolutely excellent! Rooms are very modern, clean and well appointed. Facilities are excellent (swimming pool, sauna, steam room, gym etc) bar area is very good too. Breakfast was excellent, practically everything on offer. Some of our party felt there was slow service and outages, but it probably depended on what time people...

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Thank AmosRodrigues
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi There, WOW the full 5 stars. Thanks for your review. Great to read you enjoyed our facilities such as Splash and Re:charge. We will pick up the comment on the breakfast service as we normally are full on the ball especially during the peak moments. Hope we can welcome you back soon again! Have an easy breezy New Year!...

Hong Kong, China
Reviewed 23 December 2015

It was definitely for work. Around 20 min DLR away from Canary Wharf. Not bad during peak seasons and no apartment around Canary Wharf is available. They have nice buffet breakfast, shuttle bus to/from Canary Wharf but better have a booking in advance.

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Thank SugarTong
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi there, many thanks for your review! with our complimentary shuttle to Canary Wharf it makes it easy and fast to reach. Hope we can welcome you back soon again. Have an easy breezy New Year! Martijn Mulder

Singapore
Reviewed 23 December 2015 via mobile

The location is a little way off but not at all difficult to reach with the very efficient London transportation system. A somewhat no-frills lodging property, but very convenient as vending machines, self-serve laundry and printing services are available; privacy is assured. In fact, rarely have we encountered a hotel team member along the guestroom corridors. We suspect the hotel...

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Thank CCHSingapore
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi there, thank you for sharing your feedback with us! With the DLR station on our doorstep it makes it indeed easy to travel quickly to the city center. I will share your nice comment to our Night Talent as he will be very pleased. We hope you will be visiting us soon again. Have an easy breezy day and...

Chichester, United Kingdom
Reviewed 22 December 2015 via mobile

We went to 02 to watch simply red and booked this as a last minute thing. It's only a few miles, around £15 in a taxi from 02. Was really impressed, as we had only paid £80 for a great room that had everything you need in it with full breakfast. Rooms are designed really well, good views out to...

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Thank tonimacaroni80
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi There, great to read your review and I believe we will have exactly what you need for your next visit. We are starting in January with a ''room service menu'' that will offer a Hang-over package and you can order it through whatsapp with Emoji pictures. Great to hear that you had such good time with us and can't...

Baughurst, United Kingdom
Reviewed 21 December 2015

Had hotel recommended by friends when we mentioned we were going to a show at the O2. By Public Transport it is right next to Prince Regent DLR Station. From the outside it looks modern and clean, then first impression was at check-in. As well as being efficient the receptionist asked if we had plans for the evening and when...

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Thank BaughurstTraveller
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi There, thanks for your great review and choosing the Aloft to stay in for your visit to the O2! I am sure you enjoyed the fantastic views from the Emirates Airline. Thanks for sharing your feedback on the breakfast and I will share your comments with our team. Hope to welcome you back soon again! and enjoy the December...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The only hotel directly connected to ExCel London International Convention Centre (ICC), Aloft London ExCel features 252 Guest Rooms and Suites, a w xyz(SM) bar, re:fuel by Aloft(SM) where guests can grab a snack 24/7, and the re:mix(SM) lounge. Complimentary wired and wireless high speed internet access is also available throughout the hotel. ... more   less 

Additional Information about Aloft London Excel

Address: 1 Eastern Gateway, London E16 1FR, England
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: $153 - $540 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aloft London Excel 4*
Number of rooms: 252
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Also Known As:
Aloft London Excel Hotel London
Hotel Style:
#164 Romantic Hotel in London
#176 Business Hotel in London
#200 Luxury Hotel in London
#217 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Aloft London Excel staff and other travellers.
36 questions
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London, England, United Kingdom
over a year ago
glasgow,united kingdom
7 months ago
Saint Thomas, Canada

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Questions? Get answers from Aloft London Excel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are good but I imagine the higher up you are, the better the view.”
 of 5 bubbles Kendo54, 21 Mar 2017 | Read review
“Most rooms are the same. 1-2 suites available on upper floor.”
 of 5 bubbles ChrysalisTravel, 8 Mar 2017 | Read review
“to choose a good room as for a room with a nice view”
 of 5 bubbles Patrycjaa0, 20 Feb 2017 | Read review
“the higher your room the better the view”
 of 5 bubbles Ipbishman, 17 Feb 2017 | Read review
“Mirror above dressing table and 2 wine glasses”
 of 5 bubbles sandrafE4954YX, 21 Jan 2017 | Read review
5 of 5