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Aloft London Excel

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#253 of 1,078 Hotels in London
Certificate of Excellence
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Aloft London Excel
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1,650 Reviews from our TripAdvisor Community

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There are newer reviews for Aloft London Excel
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Showing 1,451: English reviews
Lincoln, United Kingdom
Level Contributor
68 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 15 February 2016 via mobile

My wife and I stayed here prior to visiting a show at the ExCel. It is very well placed for the arena and Prince Regent DLR station. The room was spacious and very well appointed for those on business. The staff were all very polite and helpful. If you want somewhere close to the ExCel then this is good, but... More 

Helpful?
Thank Jex_12
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi There, thanks for your feedback! Great to hear that you found our hotel the perfect place to stay when visiting the Excel. It makes it indeed easy as the hotel is directly adjacent to the Excel Center. Let us know the next time you will visit Excel as we are more then happy to welcome you back! Have an... More 

Taunton, United Kingdom
Level Contributor
116 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 12 February 2016 via mobile

My choice every year for trips to work at Excel. The best Hotel at Excel by far I think. Great rooms, the black out blinds are a welcome feature. Great bar if a little pricey. Relaxing lounge area with a good mix of seating and now including workstations and phone charger leads dotted about, nice touch. Ample gym if that's... More 

Helpful?
Thank Simon F
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Simon, wow a great review and great to hear you enjoyed our Splash, sauna and steam room area! Great features to make sure you relax and get more energy when hitting into the bar area. As from spring we will have our cool Aloft bikes out for guests to use to cruise around the area. Looking forward welcoming you... More 

Level Contributor
151 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 9 February 2016 via mobile

Stayed here whilst working at the Bett show, the rooms were lovely and kept well clean. The modern decor was lovely and very attractive. The walk-in shower was amazing at the end of the day. I took the opportunity to use the gym and to wish my lovely addition to my trip.

Helpful?
Thank Jpcowell
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi there, Happy to read your positive review. I will pass your feedback to our Refresh team that are working hard to keep the rooms in clean and great shape. Guests indeed love our walk-in showers and Splash area to keep them relaxed during a busy show as Bett Exhibition Hope to welcome you back next year! Have an easy... More 

Glasgow, United Kingdom
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 9 February 2016 via mobile

I stayed in this hotel back in November for a special birthday treat of mine & really enjoyed the hotel. I can't fault the hotel it's fairly new so everything was very modern clean and well organised. Hotel had a nice bar for relaxing in the evening which was good after long days sight seeing & shopping around london. The... More 

Helpful?
Thank Clarabelle4
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi there! Happy Birthday! Fantastic review and happy we were able to tick all the boxes. Our Splash is a great feature for kids and parents can even enjoy the Sauna or Steam room when Kids are splashing away. With the DLR station on our doorstep it indeed takes you in a flash to the city. Hope we can welcome... More 

Reading, United Kingdom
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 February 2016

Checkin was quick and easy, hotel in nice condition, bright and welcoming. Did have a problem with aircon was set to 19c but room was showing 24.5c. Called reception and an engineer was dispatched within 10 mins who got up in the roof of the room and sorted the aircon which brought the temperatures down quickly. No ability to open... More 

Helpful?
Thank Martin W
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Martin, Thanks for your review and I am very sorry to hear that there was a glitch in the Airco during your stay. Happy to read that our Repair department was on top of it and managed to fix it in a flash. Great to hear that you would consider to come back again during a next London visit!... More 

Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 9 February 2016

Biggest Shout Out Goes to the Staff at Aloft, Lovely, Genuine, Fabulous Team of People. I was working At The Excel over the Weekend, but My Stay at Aloft Was Chilled And Enjoyable. Big Spacious Rooms, Great Mirrors and Uber Cool Bathroom, quality Hairdryer, bottled Water ( free) There was One Suggestion if I Could Make it...... A Baths would... More 

Helpful?
Thank Olive B
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Olive, WOW the full 5 stars review! I am as well very proud to have such a great Team at the Aloft. I am happy that you have experienced the great vibe we have in the hotel with our talents as well with all the great facilities throughout the hotel. We do have some rooms with bathtubs so let... More 

Hatfield, United Kingdom
Level Contributor
260 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
Reviewed 8 February 2016

We had a great stay. Reception team were very efficient. Parking outside is a complicated affair , sorted in a flash put it on the room and they take the pain away. Foyer was buzzy and the lift cosmic . The room is a nice size with all you could wish for except a bath. DLR train service is 2... More 

Helpful?
1 Thank Damonwalker666
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi There, Another 5 star! Many thanks for your review! See we have another Aloft fan here. Our 'w xyz bar' is indeed the place to be to relax, and especially on Thursdays we have our Live at Aloft live music nights. Hope you can stay with us in the future to enjoy the Aloft vibe again. Have an easy... More 

Berkhamsted, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 8 February 2016

Lovely details like a Nespresso coffee machine in the room and Bliss Spa toiletries. The breakfast was excellent with a great selection on offer. It was a quiet hotel with modern spacious rooms. A fantastic choice for people visiting the Excel centre.

Helpful?
Thank Amanda B
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Amanda! Thanks for your 5 star review! Happy you enjoyed our Urban room that gives great views and freshly brewed Nespresso coffee. Thanks for calling the hotel a Fantastic option and we hope to welcome you back again! Have an easy breezy start of the week! Martijn Mulder More 

Dublin, Ireland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 February 2016

We arrived first thing in the morning and were allowed check in at 9am. Room was stylish, clean and comfortable. Pool was nice, a bit too warm for swimming. Location is good for Greenwich and other eastern suburbs of London as well as London City Airport.

Helpful?
Thank RamaRaman
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

hi there, happy to hear that we could accommodate you already at 9am in the morning! Let me have a look into the pool temperature, I do know it's nice and warm but happy to see what we can do there. Let us know when you are travelling back to the Aloft! happy to welcome you back again. Martijn Mulder More 

Malaga, Spain
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 February 2016

We attended the Excel for work and didn't realize there was an Aloft beside it,unfortunately we had already booked another hotel but and having stayed in the Aloft in Abu Dhabi, we were impressed with it there so decided to have dinner on one of our nights here. The chef prepares the food in front of the guests,impressively so. We... More 

Helpful?
1 Thank Caitrionar
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi there, many thanks for your review and feedback. I am very happy to read you had a great dinner in Docksider. Our open grill is a great feature in the restaurant and gives a nice show. I will pass on your feedback to the Restaurant team. We normally are standing out with our high service level as you experienced... More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The only hotel directly connected to ExCel London International Convention Centre (ICC), Aloft London ExCel features 252 Guest Rooms and Suites, a w xyz(SM) bar, re:fuel by Aloft(SM) where guests can grab a snack 24/7, and the re:mix(SM) lounge. Complimentary wired and wireless high speed internet access is also available throughout the hotel. ... more   less 

Additional Information about Aloft London Excel

Address: 1 Eastern Gateway, London E16 1FR, England
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: $128 - $541 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aloft London Excel 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
Aloft London Excel Hotel London
Hotel Style:
#164 Romantic Hotel in London
#176 Business Hotel in London
#185 Luxury Hotel in London
#217 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Aloft London Excel staff and other travellers.
30 questions
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London, England, United Kingdom
Northampton, United Kingdom
15 days ago
glasgow,united kingdom
3 months ago
Saint Thomas, Canada

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Questions? Get answers from Aloft London Excel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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