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The Rubens at the Palace

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#88 of 1,088 Hotels in London
Certificate of Excellence
GreenLeadersBronze level
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1 room 2 adults 0 children
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The Rubens at the Palace
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4,017 Reviews from our TripAdvisor Community

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Showing 3,740: English reviews
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Wirral, United Kingdom
Reviewed yesterday NEW

My wife and I stayed here for her Birthday during a two night trip to watch the 'Harry Potter' play and we couldn’t have enjoyed the hotel more. We've stayed in a few hotels in London over the years and this one really blew us away. The location was spectacular. The walk from the Palace Theatre takes you past Trafalgar...

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Thank Chris2017M
surrey
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

We were very fortunate to be treated to this hotel by my fabulous friend Who wanted to pay for it for our wedding anniversary and my birthday included in the package was a three course meal and a full English breakfast the next morning. I emailed the hotel to let them know it was our anniversary and upon arrival in...

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2Thank jadeywoos
About Hotel's Favourite Review
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear jadeywoos, Thank you so much for your lovely feedback, and for taking the time to share your experience online with other travellers. We are so pleased to read that you enjoyed your trip and visit to the Hotel. It is lovely to first of all know that you were recommended for your wedding anniversary. It is always so special...

Halifax, United Kingdom
Reviewed 2 days ago NEW

This hotel is ideal for visting the Palace . Kensington and the parks around the area, We walked to The Royal Albert Hall from the hotel.The staff were so very helpful in every way. From Jonathan on the door to the lovely ladies and gents in the Breakfast room. Which was very good.

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1Thank Lesley B
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Lesley B, Thank you very much for your brilliant review following from your stay with us. It is great to know that we were in a superb location for your sightseeing, and to know that you enjoyed the short walk to Kensington and the Royal Parks. I am delighted that Jonathan my outstaning Doorman cared for you so well!...

Reviewed 2 days ago NEWvia mobile

This was the first thing we booked when we were organizing our trip to London! I am safely say it did not disappoint! From the minute we walked in the door until the second we left we were made feel so welcome! The attention to detail in every single tiny thing in the hotel is amazing! The Afternoon Tea was...

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Thank Mary M
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Mary M, Thank you very much for your kind review following from your Afternoon Tea with us here at The Rubens at the Palace. I am so pleased to read that we were the first property you booked for your experience of London, and that we could provide a lovely afternoon for you! I am thrilled by you noting...

Reviewed 2 days ago NEWvia mobile

I visited Rubens with my mum, aunt and cousins in March of this year. We thoroughly enjoyed ourselves from the start to the end, and we all felt that this venue offered us one of the best afternoon teas we have ever had. We were greated by a friendly doorman who was happy and welcoming. Then we were shown to...

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Thank emmaj1986
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear emmaj1986, Thank you so much for taking the time to leave us a brilliant review following from your family visit to us in March. I am delighted to read that you felt our Afternoon Tea to be one of the best you have ever experienced! This is outstanding feedback, and my team are absolutely thrilled. Thank you. Please however...

Reviewed 4 days ago NEW

Wonderfully located, within spitting distance of Buckingham Palace and walking distance to anywhere in Westminster. Very close to Victoria station from which you can get anywhere you need. I arrived very early and was warmly greeted by the staff who allowed me to check in early and drop my bag while I went out sightseeing for a few hours. My...

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Thank Matt M
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Matt M, Thank you so much for your fantastic review following from your visit to us. I am very pleased to read that we were in a perfect location, and that you were able to benefit from our very close proximity to London's main sights. We are indeed very fortunate to have Buckingham Palace just on our door-step! It...

Wilmington, North Carolina
Reviewed 4 days ago NEW

Thank you to the Rubens for the amazing visit. Each and every staff member was attentive, helpful and friendly. We so enjoyed the apt around the corner and the breakfast every morning. Thank you for all the assistance with plans and advice for how to spend our day. It was a great location, near train station, bus stops and parks....

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Thank Fishbaby1
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Fishbaby1, Thank you very much for your kind review following from your stay with us. I was so happy to read you describe your experience as 'amazing', and I know my team will be thrilled when they read your review too this weekend. It was absolutely our pleasure to have taken care of you, and I am so happy...

Toronto, Canada
Reviewed 4 days ago NEW

The hotel gives you a wonderful sense of old world charm. The location is as perfect for London as you can hope to get. Literally right across from the Palace and within walking distance of the tube, with many nice restaurants in the area. But why bother going out for meals as the hotels own restaurant has a decent selection...

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Thank pdloots
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear pdloots, Thank you very much for your truly very lovely review following from your stay with us. I am thrilled to read all of your brilliant feedback, especially with regards to the professionalism of Eloise. She is one of our stars, and I am so pleased to hear she assisted you so well! I know she will be delighted...

Reviewed 4 days ago NEW

My husband and I stayed at The Rubens last week for our Honeymoon and the staff was incredible! I cannot thank them enough for all the great room service, romantic room prep of roses and candles, and helpful info. The bathtub was cozy for one, the bed large enough for us and all the roomservice food we ordered, and it...

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1Thank Rachael C
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Rachael C, Thank you so much for your brilliant review following from your Honeymoon stay with us. I am so pleased that you and your husband enjoyed your special visit, and I know my team will be thrilled to know you left with such fond memories of your trip. Thank you very much for particularly noting the quality of...

Guernsey
Reviewed 5 days ago NEW

I have stayed many times and reviewed in the past. I now only go there when in London. The refurbishment has been a success. Previous stays were all very good and this one even better. Reception pleasant and helpful, extremely good breakfast service with well-motivated staff. This is a tribute to management, and the General Manager retains an enviable reputation...

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Thank John Russell F
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear John Russell F, Thank you very much for your kind and generous review. I am thrilled to read that we are your preferred Hotel in London, and thank you for continuing to select our property for your visits to the City. I was so happy to hear your comments on my teams hospitality. I am fortunate to work with...

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Staying in Westminster

Neighbourhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Traditional, Edwardian-era hotel, originally built as a debutante hostel for nearby Buckingham Palace. ... more   less 

Additional Information about The Rubens at the Palace

Address: 39 Buckingham Palace Road | Victoria, London SW1W 0PS, England
Region: United Kingdom > England > London > Westminster
Price Range: $355 - $595 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Rubens at the Palace 4*
Number of rooms: 173
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Also Known As:
The Rubens At The Palace Hotel London
Rubens At The Palace London
Rubens Palace
Hotel Style:
#26 Family Hotel in London
#39 Green Hotel in London
#64 Romantic Hotel in London
#81 Luxury Hotel in London
#106 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Rubens at the Palace staff and other travellers.
68 questions
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Questions? Get answers from The Rubens at the Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was at the back of the hotel on the second floor over looking a back street. It was very quite.”
246lesleyb, 23 Apr 2017 | Read review
“The apt is fantastic”
Fishbaby1, 21 Apr 2017 | Read review
“The King Henry 7th Suite is beautiful and very spacious.”
  • Office Area
  • Office Area
  • Sitting area with separate television
  • Bedroom with separate television
  • Room Door
pdloots, 21 Apr 2017 | Read review
“Front view of the Palace Mews, back view less inspiring.”
SarnianGuernsey, 20 Apr 2017 | Read review
“Higher floor was good.”
AWalk11, 19 Apr 2017 | Read review
5 of 5