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    Cranley Hotel

    10-12 Bina Gardens | South Kensington, London SW5 0LA, England
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE USD 177
    USD 366*
    USD 188*
    USD 229*
    USD 308*
    Traveller (181)
    Room & Suite (264)
    Dining (7)
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    Overview

    • Excellent51%
    • Very good28%
    • Average12%
    • Poor4%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Room Service
    Bar/Lounge
    4 Star Hotel
    All hotel details
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    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
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    Reviewed 4 weeks ago

    My partner and i stayed at the cranley hotel last weekend. We had booked a superior double room but were actually allocated a single room as shown on their website. The room was so small that whilst one of us was getting ready to go...More

    Helpful?2  
    Response from GM159, Manager at Cranley Hotel

    Dear guest, Thank you for taking the time to post your review following your recent stay with us at the Cranley Hotel. Please accept my sincere apologies that we have inadvertently managed to detract so much from what I otherwise hope would have been a...More

    Reviewed 4 weeks ago via mobile

    My partner and I stayed at the Cranley Hotel last weekend. The room was very clean but we were overwhelmed by how hot and stuffy it was. We reported this to the receptionist who said he would look into it but nothing was done. All...More

    Helpful?
    Response from GM159, Manager at Cranley Hotel

    Dear guest, Thank you for taking the time to post your review following your recent stay with us at the Cranley Hotel. Please accept my sincere apologies that we have inadvertently managed to detract so much from what I otherwise hope would have been a...More

    Reviewed 19 March 2017

    We booked this hotel through a last minute deal and thank goodness we did. Had we paid full price I would not have been impressed. The booking in was pleasant and efficient, We only had any interaction with a couple of staff and they were...More

    Helpful?3  
    Response from GM159, Manager at Cranley Hotel

    Dear Guest, Thank you so much for taking the time to share your feedback following your recent stay with us. I'm delighted you appreciated the staff and service. I also hope that you found the location convenient and enjoyed our breakfast offering. Please rest assured...More

    Reviewed 19 March 2017 via mobile

    We used to come to the Cranley for years for its cosy atmosphere and nice location. Unfortunately, since the change of ownership, it is not the same anymore and it seems to be going downhill at a fast speed. Now we need to find another...More

    Helpful?5  
    Response from GM159, Manager at Cranley Hotel

    Dear Reviewer Many thanks for taking the opportunity to share your review of your recent stay at the Cranley Hotel. I really do hope that you will consider trying again as I am very confident that we can provide you with the same experience and...More

    Reviewed 17 March 2017

    The Cranley is superbly located in South Kensington, on a quiet street off the Old Brompton Road. There are a variety of decent pubs, coffee shops and restaurants nearby, and it is a short walk to the museum district, two tube stations and Hyde Park....More

    Helpful?6  
    Response from GM159, Manager at Cranley Hotel

    Dear Valued Guest, Thank you for taking the time to share your feedback on Tripadvisor. I was extremely disappointed to read your review and learn that we had not lived up to your previous visits experience. I would like to sincerely apologize and do hope...More

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    About
    Amenities
    • Top amenities
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Concierge
    • Multilingual Staff
    • Laundry Service
    • Things to do
    • Bar/Lounge
    Details
    • Price range
    • USD 164 - USD 462 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #286 Romantic Hotel in London
    • #290 Business Hotel in London
    • #292 Family Hotel in London
    • #319 Luxury Hotel in London
    Photos
    Traveller (181)
    Room & Suite (264)
    Dining (7)
    Hotel & Grounds (218)
    Nearby
    South Kensington
    With its ivied mews, row upon row of Poppins-esque
    white washed mansions, and placid garden squares, it's
    easy to see the charms of South Kensington. And with
    superb access to Hyde Park, Holland Park and
    Kensington Gardens, as well as the largely
    child-friendly and mostly free Museum Quarter (not to
    mention more major attractions like Royal Albert Hall)
    such charms are easy to make the most of. As welcoming
    ...More
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    Questions & AnswersAsk a question
    cia v
    Is it best to take the train from Heathrow or a bus? How far to the Chelsea Garden Show? Thank you, Cia Van Orden
    12 April 2017|
    Answer Show all 3 answers
    Response from MaxBerardi | Reviewed this property |
    Train is better to avoid traffic. You may walk to Chelsea Garden Show for about 30/40 min depending how fast y are
    0
    Votes
    Dudesmommy11
    Do you have power adapters to loan during my stay there next week? Thanks in advance.
    17 February 2017|
    Answer Show all 3 answers
    Response from MaxBerardi | Reviewed this property |
    Yes they usually do or otherwise you may purchase it at 3 min walking on Gloucester Road, corner of Harrington Gardens, in front of the fish & chips
    1
    Vote
    Carol L
    How long does it take to the nearest tube station? Do you provide breakfast? How much you charge for the breakfast ?
    15 February 2017|
    Answer
    Response from GM159 | Property representative |
    The nearest tube station is Gloucester Road Yes we do provide breakfast Continental breakfast is charged at £9.95 English breakfast is charged at £17.95 May I suggest you visit our web site at cranleyhotel com
    1
    Vote
    Room Tips
    "If you want a breeze, get something with street windows that open"
    Read review
    "Ask for a basement room if you want lots and lots of space"
    Read review
    "The penthouse suite is by far the most pleasant, the others are crowded, and in a poor state of repair."
    Read review
    "We have a very good room on top floor with a beautiful view of London"
    Read review