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Cranley Hotel

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Traveller (257)
Room & Suite (299)
Dining (19)
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Overview
  • Excellent49%
  • Very good28%
  • Average13%
  • Poor6%
  • Terrible4%
Travellers talk about
“four poster”(38 reviews)
“south kensington”(41 reviews)
Free Wifi
Non-Smoking Hotel
Room Service
Suites
Bar/Lounge
Concierge
Dry Cleaning
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (872)
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726 results
Traveller rating
355
198
95
46
32
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LanguageEnglish
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355
198
95
46
32
Show reviews that mention
All reviewsfour postersouth kensingtonold brompton roadwelcome drinkquiet residential streetcharming hotelcontinental breakfastafternoon tearoom servicesmall hotelfour star hotelthird floorexecutive roomtube stationspent nightsthe royal albert hallbooked this hotel
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1 - 5 of 726 reviews
Reviewed 1 week ago via mobile

Awful was told we had been upgraded to executive room this was a dark dingy room in the basement and was dirty the bed was 2 singles pushed together and had seen better days it was right next to the kitchen and was very noisey...More

3  Thank mutleyabbott
Reviewed 2 weeks ago via mobile

We booked the Cranley for 1 night through lastminute’s secret hotels deal, and I have to say if I had known that this was our final destination from the start, I’m not sure whether I would have done this. There are a lot of scathing...More

Thank Laura W
Reviewed 2 weeks ago via mobile

We ate here based on a Groupon deal. The hotel is situated in a lovely neighboorhood but a quiet area with not much chance of passing trade, perhaps this is why it was quiet when we visited and the reason for the Groupon deal. However...More

Thank tez56
Response from GM159, Manager at Cranley HotelResponded 2 weeks ago

Dear Guest, I am thrilled that you enjoyed your dinner in our beautiful Banu restaurant during your time with us. I will be sure to pass on your comments to our Executive Chef and the Food and Beverage team who I know will be delighted....More

Reviewed 2 weeks ago via mobile

This is a wonderful little place to stay with a friend overnight. Very friendly and welcoming staff. Great location. Sadly no tea and coffee making facilities in the room and not able to offer gluten free alternatives for breakfast. I would recommend this quaint hotel...More

Thank Lisa B
Response from GM159, Manager at Cranley HotelResponded 2 weeks ago

Dear Guest, Your constructive feedback is most gratefully received and it is only through guests such as yourselves that we can strive to not only maintain but exceed our standards and your expectations. I’m pleased however to receive your feedback on the great service that...More

Reviewed 3 weeks ago via mobile

We stayed here in December, we had a lovely room with a big 4 poster bed and massive windows looking out on to the street. It was a nicely decorated hotel however i felt a little unsafe, all the doors had big keys (extremely heavy...More

Thank amberlaw
Response from GM159, Manager at Cranley HotelResponded 3 weeks ago

Dear Guest, Your constructive feedback is most gratefully received and it is only through guests such as yourselves that we can strive to not only maintain but exceed our standards and your expectations. I’m pleased however to receive your feedback on the fantastic location of...More

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About
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Laundry Service
Concierge
Multilingual Staff
Dry Cleaning
Things to do
Bar/Lounge
Details
Price range
USD 166 - USD 442 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#283 Romantic Hotel in London
#286 Business Hotel in London
#344 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 166 - USD 442 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#283 Romantic Hotel in London
#286 Business Hotel in London
#344 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (257)
Room & Suite (299)
Dining (19)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
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j b
1 April 2018|
AnswerShow all 6 answers
Response from JH9271969 | Reviewed this property |
We were only there for a quick turnaround. BUT - it's in a great area and I felt perfectly safe.
1
Vote
lc12456
24 February 2018|
AnswerShow all 2 answers
Response from Rachelmalik | Reviewed this property |
14:00
0
Votes
Kat198288
17 June 2017|
AnswerShow all 4 answers
Response from Christine L | Reviewed this property |
Sorry can't say.. we were there around Christmas time and didn't need AC.... worked well there for us very comfortable room and quick trip to the fabulous Royal Albert Hall
0
Votes
Room Tips
"The location is good,so stay here if you get a special offer,not otherwise or be disappointed"
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"Four poster big rooms"
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"Avoid the 4th floor as the elevator does not go there."
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"Basement floors are darker, with very dim lighting. Cigarette smoke will enter room as small patio area is..."
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