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DoubleTree by Hilton Hotel London - Docklands Riverside

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DoubleTree by Hilton Hotel London - Docklands Riverside
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1,240 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel London - Docklands Riverside
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Showing 1,117: English reviews
Kidderminster
Reviewed 11 August 2015

I had paid £145 for a Junior Suite. The location is out of the way from central london, so you either need to get a taxi from Canada Water or off at Canary Wharf with a 10 min walk and a ferry. Ferry was £4 The hotel has changed from Hilton to Double Tree by Hilton. Reception staff were friendly...

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Thank Nick W
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for choosing to stay with us at Doubletree by Hilton London Docklands Riverside, Im so please to see that you enjoyed your time spent with us and that you have only good things to say about our hotel. We do hope that we get the chance t welcome you back for another enjoyable stay. Kind Regards

Reviewed 11 August 2015

We chose this hotel as the family room allowed us to sleep 5 comfortably. Added to this (and a bonus) was the Thames view (over Canary Wharf) and the Ferry which was a treat for our younger kids. The staff were very friendly and accommodating. Will stay again.

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1Thank 8jonj
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to share such amazing feedback about your time spent with us. I do hope we get the chance to welcome you back. Kind Regards

Harlech, United Kingdom
Reviewed 10 August 2015

We stayed here with family, some of whom had stayed here before and highly recommended it. Don't be put off by the lack of tube station nearby - there's a free ferry service to take you across the river to Canary Wharf where there's a tube station within a 5-10 minute walk, or if you want less walking you can...

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2Thank CheekyTravellers2012
Edinburgh, United Kingdom
Reviewed 10 August 2015

I recently stayed for 3 nights at this hotel and was unfortunately disappointed. I have been a loyal Hilton member for many years and have always been happy with my hotels. Unfortunately this one was not up to scratch. On arrival we were kindly given a room ahead of check in time. Unfortunately the air conditioning / M&E in the...

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5Thank Stuart5265
Nottingham, United Kingdom
Reviewed 10 August 2015

We checked in at 11pm, the staff on reception was very much like lurch from the Addams family, he was slow, mumbled and didn't give us any useful information about the hotel. Not a great start, went to the room, room presentation was ok, could do with a bit of tlc, cupboards a bit haggard, bed had definitely seen better...

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5Thank Alex B
Amie G, PA to General Managar at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to share your feedback about your most recent stay with us. I see that you had mixed review about your stay and would very much like for you to contact me directly at amie.gotts@hilton.com. Kind Regards

Reviewed 9 August 2015

I had read some reviews and was a little anxious prior to our visit to this hotel.I stayed with my teenage daughter for two nights and can highly recommend the hotel.The staff were very friendly,the room was fresh and clean and we had a room over the river.it was very quiet and immaculately clean. Breakfast was super value for money...

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2Thank Donal C
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for choosing to stay with as at Doubletree by Hilton London docklands riverside. We are so very pleased to hear that you had an amazing stay with us and that you found our complimentary ferry service to be useful while staying. We look forward to welcoming you back for another enjoyable stay. Kind regards

Glasgow, United Kingdom
Reviewed 9 August 2015 via mobile

We stayed here for a weekend as my husband was working at Wimbledon and had a great time. For the first time we were able to book a hotel to accommodate two adults and three children! The riverboat was a highlight for my girls and we used it plenty of times back and forward to Canary Wharf then into town....

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1Thank PQM1607
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for your amazing five stars rating about your most recent stay with us, I’m so pleased to see that you have nothing but good thing to stay about your time with us and I will of course be sharing this amazing feedback back with our whole team. We look forward to welcoming you back in the near future....

Leeds, United Kingdom
Reviewed 9 August 2015

Stayed here in February and wasn't overly impressed then. It's had a makeover but I'm still not enamoured with the place. If it wasn't for work I certainly wouldn't choose here. So where do I start. Nearest tube is probably Canary Wharf. So it's either a 10 minute walk and a ferry across the water, or get off at Canada...

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Thank tdLeeds
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to share your feedback about your most recent stay with us, I see that you had mixed feelings about your time spent here and can assure you that I have passed n your concerns to our Manager team who will address immediately . Kind Regards

Reviewed 8 August 2015

excellent staff,excellent food,clean room ,free boat ride and close to all attraction. good part is welcome snack they gave us was really good and tasty. staff was really helpful and location was very good .we had excellent view of lake from our room .over all excellent hotel for family.

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Thank 367dineshs
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for your amazing five stars rating about your most recent stay with us, I’m so pleased to see that you have nothing but good thing to stay about your time with us and I will of course be sharing this amazing feedback back with our whole team. We do hope we get the opportunity to welcome you back...

Reviewed 8 August 2015

The hotel is on the river opposite Canary Wharf and is a bit off the beaten track but there is a regular ferry to take you across the Thames which takes about five minutes. The ferries run until midnight during the week and until 10pm on Sunday. The DLR and tube are a short walk from the ferry terminal. The...

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Thank Brenda C
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for your amazing five stars rating about your most recent stay with us, I’m so pleased to see that you have nothing but good thing to stay about your time with us and I will of course be sharing this amazing feedback back with our whole team. We do hope we get the opportunity to welcome you back...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Columbia
Columbia
Cuisines: European, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Your memorable stay begins with a warm, chocolate chip cookie at check-in. DoubleTree by Hilton London - Docklands Riverside, located along the River Thames with stunning views of Canary Wharf - an ideal choice for travellers looking to make the most out of London from a waterside location. This former 17th-century wharf building boasts exposed brickwork and London's last dry dock for shipbuilding. The hotel's very own river ferry provides complimentary river access to the square mile of Canary Wharf as well as connecting you with Thames River Taxi Clippers that offer an unforgettable voyage on the Thames, straight into central London. Only 20 minutes away from London City Airport, the DoubleTree by Hilton London Docklands Riverside is the ideal place to stay when attending events at O2 Arena and the ExCel London conference venue or visiting museums and shopping. If we can't tempt you to take the river taxi, the nearby Underground station or Docklands Light Railway service offer alternative means of getting to the rest of the city. Secure parking for 120 cars is available at the hotel for just £14 per night. ... more   less 

Additional Information about DoubleTree by Hilton Hotel London - Docklands Riverside

Address: 265 Rotherhithe Street, London SE16 5HW, England (Formerly Hilton London Docklands)
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: $171 - $473 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London - Docklands Riverside 4*
Number of rooms: 378
Reservation Options:
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Also Known As:
Hilton London Docklands Hotel London
London Hilton
Hotel Style:
#273 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London - Docklands Riverside staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel London - Docklands Riverside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Balcony view is amazing.”
 of 5 bubbles karencS9944WV, 6 Dec 2016 | Read review
“Don't get room 101 from £160 not worth it.”
 of 5 bubbles elainep31, 28 Nov 2016 | Read review
“if noise bothers you ask if you can check the room first, ours had noise from pipes in the roof.”
 of 5 bubbles 599laras, 28 Nov 2016 | Read review
“High floor corner rooms have the best views (670)”
 of 5 bubbles X364YFbrianj, 24 Nov 2016 | Read review
“Recommend deluxe double room package”
 of 5 bubbles Ainslie2006, 23 Nov 2016 | Read review
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