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DoubleTree by Hilton Hotel London - Docklands Riverside

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1,580 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel London - Docklands Riverside
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Showing 1,417: English reviews
Truro, United Kingdom
Reviewed 27 January 2016

4.5 stars would be my rating but I'm not going to mark the Hilton down,3rd time back to this hotel and although its part of an international chain its still a great place for a central London Stay, The staff were helpful, We had a king junior suite so it was very comfortable and our view across the Thames was...

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Helpful?
Thank cliju
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to share your feedback about your most recent stay with us at DoubleTree by Hilton London Docklands. We are so pleased to hear that your stay with us was an enjoyable one. I will of course pass on your thanks to our team as I know they will be delighted. I do hope you...

London, United Kingdom
Reviewed 26 January 2016

Our first time visiting the hotel, we booked this as a last minute christmas shopping break after deciding to take advantage of the member's special rate winter sale promotion. Our room was perfect for what was required, just the standard queen room with partial river view. Beautiful modern bathroom and the most comfortable duvet and pillows we have had at...

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Thank heartz321
Manchester, United Kingdom
Reviewed 26 January 2016

Not the easiest hotel to get to but welcoming, warm, comfortable and I slept very well there. No nice view for me to look at to inspire me, but too tired to care that much at the time, would have been nice though to work from hotel with a view and feel less closed in.

Review collected in partnership with DoubleTree by Hilton
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Thank Eleanor S
Manchester, United Kingdom
Reviewed 26 January 2016

The Hotel was beautiful and such a unique place to stay. From leaving the nearest tube station at canary wharf, the complimentary ferry was easy to find and there was never a long wait for it. Our check in agent maria was delightful and very informative about the hotel and all its facilities. The room was beautiful with original features,...

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Thank Gemma D
ex151gh, United Kingdom
Reviewed 26 January 2016

The hotel Is a good place to stay and now I know the information I would need I would stay again in similar circumstances. We found the information given to us on check in lacking and information with regards to ferry also lacking. I had to revisit reception, to ask for second key, ask for the complimentary paper, the second...

Review collected in partnership with DoubleTree by Hilton
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Thank Timothy H
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to leave your feedback regarding your most recent stay with us. I would like to sincerely apologise that on this occasion that your stay did not meet expectations. I have shared all concerns mentioned to the respective heads of department and they have been asked to address all mentioned. At Doubletree by Hilton London...

Manchester, United Kingdom
Reviewed 26 January 2016

This hotel is located across the river from Canary Wharf and is served by its own ferry service (free to guests). The hotel is my favourite from the Hilton brand, the staff are extremely helpful and friendly. Breakfast is served in the dining room overlooking the river and has an excellent choice of hot and cold items, plus the added...

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Thank Tracey F
Cheltenham, United Kingdom
Reviewed 26 January 2016

The hotel setting is stunning. It is a bit of a pain to get to if you drive but once there the ferry runs to Canary Wharf regularly. Make sure you grab a timetable. There is a hour wait mid evening which caught us out... Although it is a nice area to be stuck in. Getting the ferry into town...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Andrew N
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for choosing to stay with us at DoubleTree by Hilton London Docklands Riverside. We are so please that your overall stay with us was an enjoyable one. I will of course share you feedback regarding the late night phone call to our management team and ask them to address with all team members. We do hope you will...

Truro, United Kingdom
Reviewed 24 January 2016

I met the owner of the hotel on the ferry and he upgraded me to a deluxe suite. I wasn't expecting that. Lovely friendly service from the check-in staff and a warm, modern room overlooking the Thames. Thank you.

Review collected in partnership with DoubleTree by Hilton
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Thank Claire D
Reviewed 24 January 2016 via mobile

My partner and I stayed here for 2 nights. When we arrived we wasn't impressed with the car park. Very limited parking spaces. Luckily, we got the last one! From the car park to the hotel lobby wasn't ideal because you have to go through a door then up a flight of stairs. If we had an elderly person with...

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Thank Laura A
London, United Kingdom
Reviewed 24 January 2016

Full disclosure; I live less than two miles up the road from this hotel, and my boyfriend and I stayed here for one night because our bathroom was in the middle of being refitted and we had got an excellent deal in the winter sale (cheaper than the local ‘budget’ hotels). So our objectives for our hotel stay were basic:...

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Thank tibblesb

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Columbia
Columbia
Cuisines: International, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
Official Description (provided by the hotel)
Your memorable stay begins with a warm, chocolate chip cookie at check-in. DoubleTree by Hilton London - Docklands Riverside, located along the River Thames with stunning views of Canary Wharf - an ideal choice for travellers looking to make the most out of London from a waterside location. This former 17th-century wharf building boasts exposed brickwork and London's last dry dock for shipbuilding. The hotel's very own river ferry provides complimentary river access to the square mile of Canary Wharf as well as connecting you with Thames River Taxi Clippers that offer an unforgettable voyage on the Thames, straight into central London. Only 20 minutes away from London City Airport, the DoubleTree by Hilton London Docklands Riverside is the ideal place to stay when attending events at O2 Arena and the ExCel London conference venue or visiting museums and shopping. If we can't tempt you to take the river taxi, the nearby Underground station or Docklands Light Railway service offer alternative means of getting to the rest of the city. Secure parking for 120 cars is available at the hotel for just £14 per night. ... more   less 

Additional Information about DoubleTree by Hilton Hotel London - Docklands Riverside

Address: 265 Rotherhithe Street, London SE16 5HW, England (Formerly Hilton London Docklands)
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: $178 - $505 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London - Docklands Riverside 4*
Number of rooms: 209
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Hotwire, Expedia, Cancelon, Hotels.com, Agoda, Priceline, Travelocity, Cheap Tickets, TripOnline SA, HotelQuickly and Evoline ltd so you can book your DoubleTree by Hilton Hotel London - Docklands Riverside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Docklands Hotel London
London Hilton
Hotel Style:
#260 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London - Docklands Riverside staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel London - Docklands Riverside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms in the original warehouse building which is joined to the modern part of the hotel.”
oliverbE5594BW, 26 Apr 2017 | Read review
“Best Views over river.”
ChristineS790, 25 Apr 2017 | Read review
“Ask for a room with a river view.”
Y4506UQpeterw, 20 Apr 2017 | Read review
“It's a low rise hotel and any room overlooking the river would, I imagine, be good.”
242myram, 18 Apr 2017 | Read review
“Room 202 no window only small French doors leading onto a balcony anybody could access. No access to mirror near plug.”
CoralieS609, 10 Apr 2017 | Read review
5 of 5