We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

DoubleTree by Hilton Hotel London - Docklands Riverside

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
DoubleTree by Hilton Hotel London - Docklands Riverside
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,505 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,353: English reviews
Start your review of DoubleTree by Hilton Hotel London - Docklands Riverside
 Click to rate
Reviewed 2 days ago NEW

stop over for lunch at this hotel as I was working in Canary Wharf ... great location for Canary Wharf... However, i was disappointed with the long waiting time (45 minutes) for Colombia burger (Beef burger). It was also really disappointing that when the food had arrived, it was served with cold fries and no cheese. Moral of the story...

 Report
Helpful?
1Thank jane s
Huddersfield, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

We arrived at the hotel and found the car park easily, there is a very narrow staircase to then climb to reception and unfortunately no ramp for suitcases. On our departure one of the hotel staff kindly offered to carry them for us. We were greeted with a warm cookie but the news that the room would not be ready...

 Report
Helpful?
Thank charlotteburhouse
About Hotel's Favourite Review
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Dear charlotteburhouse, Thank you for taking the time to share your review. We are delighted that your stay with us was an enjoyable one. We are pleased to hear that your guest bedroom was to your liking. I will of course highlight your concerns regarding the reception area to the hotel management team. I do hope we have the pleasure...

Denver, Colorado
Reviewed 3 days ago NEW

i mistakenly booked this hotel rather than another Hilton and for the most part I was very pleasantly surprised. As usual, the staff is great. Room was contemporary and clean although the layout of the place is a bit wonky. Being on this waterfront, it's a series of interconnected buildings so you're not really going to get anywhere in a...

 Report
Helpful?
Thank Clavdivs
Ellensburg, Washington
Reviewed 4 days ago NEWvia mobile

We found this hotel to be a nice end-cap to our adventure in London. It was a swank upgrade from the modest hotel we'd spent a week in, and we enjoyed every second! The bed was lovely, bathroom clean and freshly remodeled, cool view overlooking the pooled dock, complimentary ferry shuttle across the Thames, and a delicious and hearty cookie...

 Report
Helpful?
Thank alexisjulian
Amie G, Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to share your amazing comments. We are delighted to hear that your stay with us was an enjoyable one. I look forward to welcoming you back about in the not too distant future. Kind regards

Reviewed 5 days ago NEWvia mobile

My husband and I stayed at this hotel for four nights on our first ever sightseeing trip to London. We arrived early (11.30am) because we wanted to park our car and do some sightseeing in the afternoon. Luckily for us our suite was ready so we could check in early. Receptionists were very friendly and efficient. The warm cookies were...

 Report
Helpful?
Thank KarenG1971
Amie G, Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to share your amazing comments. We are delighted to hear that your stay with us was an enjoyable one. I look forward to welcoming you back about in the not too distant future. Kind regards

Durham, United Kingdom
Reviewed 5 days ago NEW

Although its not in the centre of London, it easily accessible either by boat or the tube from canary wharf. The staff at the hotel were really helpful and were all very pleasant. The room was excellent with a great view of the Thames and the city.

 Report
Helpful?
Thank P R
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to share your amazing comments. We are delighted to hear that your stay with us was an enjoyable one. I look forward to welcoming you back about in the not too distant future. Kind regards,

Swindon, United Kingdom
Reviewed 1 week ago NEW

Me and my girlfriend stay in Hiltons regularly and I may say this is one of my favourites. From the moment you enter you receive a warm welcome in a light and airy reception area, the complimentary warm cookies are of course a standard at DoubleTree hotels. We arrived early as to make the most out of our weekend away,...

 Report
Helpful?
Thank TomSwindall
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to complete your review following your most recent stay with us. Feedback such as yours is always welcome and most helpful. Your feedback has been share with the respective heads of department in order for us to constantly improve our guests overall experience. We are pleased to hear that the food and the service...

Saffron Walden, United Kingdom
Reviewed 1 week ago NEW

Great view of the river and complimentary ferry.Excellent connection if you are attending O2 arena. Good food ,friendly service and warm chocolate cookies on arrival.Breakfast also very nice with lots of choices.

 Report
Helpful?
2Thank tom222ee
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to post your wonderful comments about your most recent stay with us. We enjoy nothing more than when reading such lovely comments. I will of course share with our team as I know they will be delighted. We look forward to welcoming you back in the not too distant future. Kind Regards,

Leicester, United Kingdom
Reviewed 1 week ago

Room was lovely, clean and up to date with a balcony (which was offered to us by reception). My favourite part was the complimentary boat ride to Canary Wharf which I took advantage of a few times. The only downside would be the location, you will need to walk 20-25 minutes for a tube or if you get the boat...

 Report
Helpful?
Thank liamjvckson
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for your wonderful review. We are delighted to read such wonderful comments. We are also delighted to hear that our team members went above and beyond to ensure your stay was a successful one. I do hope you will once again stay with us in the near future. Kind Regards

Reviewed 1 week ago via mobile

Nice views of Canary Wharf with clean hotel room. No view of river (view of garages) :-(. . Food was good and service at bar efficient. There is a Ferry to Canary Wharf which is handy - crosses every 10 minutes ish. The Grapes pub is walking distance across the river. Outside of the hotel there is nothing within reasonable...

 Report
Helpful?
Thank DamianCreedon

804 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (722)
Viewed
View from Room (69)
Viewed
Hotel & Grounds (89)
Viewed
Room/Suite (59)
Viewed
Bathroom (14)
Viewed
Pool/Beach Area (3)
Viewed
Dining (30)
Viewed
Other (458)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (82)
Viewed
View from Room (2)
Viewed
Dining (15)
Viewed
Room/Suite (37)
Viewed
Hotel & Grounds (8)
Viewed
Bathroom (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (18)
Check In Check Out
Hotels you might also like...
Travellers also viewed these London hotels
Docklands / Canary Wharf / Isle of Dogs
Hilton London Canary Wharf
Hilton London Canary Wharf
#79 of 1,086 in London
3,131 reviews
Docklands / Canary Wharf / Isle of Dogs
DoubleTree by Hilton Hotel London ExCel
Docklands / Canary Wharf / Isle of Dogs
London Marriott Hotel West India Quay
Show Prices
Show Prices
Show Prices
Docklands / Canary Wharf / Isle of Dogs
Point A Hotel, London Canary Wharf
Docklands / Canary Wharf / Isle of Dogs
Canary Riverside Plaza Hotel
Canary Riverside Plaza Hotel
#130 of 1,086 in London
862 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Breakfast included
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Columbia
Columbia
Cuisines: International, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Your memorable stay begins with a warm, chocolate chip cookie at check-in. DoubleTree by Hilton London - Docklands Riverside, located along the River Thames with stunning views of Canary Wharf - an ideal choice for travellers looking to make the most out of London from a waterside location. This former 17th-century wharf building boasts exposed brickwork and London's last dry dock for shipbuilding. The hotel's very own river ferry provides complimentary river access to the square mile of Canary Wharf as well as connecting you with Thames River Taxi Clippers that offer an unforgettable voyage on the Thames, straight into central London. Only 20 minutes away from London City Airport, the DoubleTree by Hilton London Docklands Riverside is the ideal place to stay when attending events at O2 Arena and the ExCel London conference venue or visiting museums and shopping. If we can't tempt you to take the river taxi, the nearby Underground station or Docklands Light Railway service offer alternative means of getting to the rest of the city. Secure parking for 120 cars is available at the hotel for just £14 per night. ... more   less 

Additional Information about DoubleTree by Hilton Hotel London - Docklands Riverside

Address: 265 Rotherhithe St, London SE16 5HW, England (Formerly Hilton London Docklands)
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: $191 - $509 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London - Docklands Riverside 4*
Number of rooms: 209
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Hotels.com, Travelocity, Agoda and Priceline so you can book your DoubleTree by Hilton Hotel London - Docklands Riverside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Docklands Hotel London
London Hilton
Hotel Style:
#269 Luxury Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London - Docklands Riverside staff and other travellers.
72 questions
Ask a question

See all questions (72)

Questions? Get answers from DoubleTree by Hilton Hotel London - Docklands Riverside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River view rooms are worth the extra price”
 of 5 bubbles TomSwindall, 22 Mar 2017 | Read review
“River view recommended”
  • View
 of 5 bubbles tom222ee, 22 Mar 2017 | Read review
“This is not clear when booking for tube access, go to canary Wharf and get the ferry across is the easiest way”
 of 5 bubbles lister_natalie82, 20 Mar 2017 | Read review
“There are only 4 floors so you won't be climbing lots of stairs and the lifts are plentiful”
 of 5 bubbles MadonnaAlmondbury, 16 Mar 2017 | Read review
“ask for a river view with a balcony”
 of 5 bubbles jackierandall, 13 Mar 2017 | Read review
5 of 5