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Grosvenor House, A JW Marriott Hotel

Expedia.comUSD 407*
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#235 of 1,063 Hotels in London
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Grosvenor House, A JW Marriott Hotel
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2,504 Reviews from our TripAdvisor Community

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There are newer reviews for Grosvenor House, A JW Marriott Hotel
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Showing 2,321: English reviews
Reviewed 15 April 2015

Every aspect of this property is excellent--location, service, rooms and staff. I can't recommend this one enough! It's been on my list for a while to stay here and I'm so glad that I did. After a horrible experience at another London hotel, this one was like an oasis.

6Thank Eli2001
Norwalk, Connecticut
Reviewed 14 April 2015

It was my first time staying in this hotel in London. It is a well known property thanks to its grand ballroom so I was excited to see what the rooms were like. The entrance is classically beautiful with friendly and helpful doorman ready to great you every time. My check in was fast and efficient and I thought it...

1Thank Emma S
Reviewed 14 April 2015 via mobile

I was supposed to stay at this hotel for the second time. I had a pretty horrific family emergency and I called to cancel (I could cancel until the day of) and I guess I need to take 10 steps checking online and asking for a confirmation number because I received a bill anyway and charged my card. Absolutely appalled....

2Thank Torchwoodny
Morten S, Hotel Manager at Grosvenor House, A JW Marriott Hotel, responded to this review

Good afternoon, Thank you for taking the time to share a review here on Trip Advisor pertaining to your cancelled reservation with us at Grosvenor House, A JW Marriott Hotel. I sincerely empathize with your predicament and must apologize if you felt that we did not do all we could have to be able to reach an amicable resolution to...

Cambridge, United Kingdom
Reviewed 13 April 2015

We stayed for Daughters Birthday, the hotel was as always superb friendly attentive and even a cake in her room for her birthday which made her evening. Best hotel in London and only place to stay a must if you want oxford street

1Thank Nick T
Aberdeen, United Kingdom
Reviewed 11 April 2015

no doubt about it this hotel is class. Location is great and nearby Marble Arch tube station makes it easy to get around. The rooms and general feel of the place could be described as "classic traditional". THe only thing thats modern are the prices in the bar, but i suppose you have to expect that with this type of...

1Thank popstar1701
Reviewed 8 April 2015

There is no doubt that you pay for the location here but what a location! Never seen so many incredible cars. The hotel is pricey but superb. We were greeted by the most welcoming reception staff, cheerful and chatty and very efficient. I got an upgrade on my room so was very pleased. The rooms are classic style and very...

2Thank Millicent44
Dubai, United Arab Emirates
Reviewed 2 April 2015

The hotel is very conveniently situated near Marble Arch and close to the Hyde Park corner tube station where you can catch the tube directly to Heathrow. We could not ask for a more conveniently located hotel. It's a pleasant walk from the West End to the Hotel on a nice day. The room is in the JW Marriott tradition...

1Thank gizmoguycdn
Salmiyah, Kuwait
Reviewed 29 March 2015

Great location, we really enjoyed being in Mayfair district. Shopping is very close and accessible, both to Oxford Street for some casual shopping and to Bond Street for the more upscale. The restaurant both in the hotel and nearby were excellent too. The staff at the hotel were accommodating and friendly and the room was cozy. Not very large, but...

1Thank MichelleinQ8
Morten S, Hotel Manager at Grosvenor House, A JW Marriott Hotel, responded to this review

Dear MichelleinQ8, Thank you for also sharing a review with regards to your overall stay with us here at Grosvenor House, A JW Marriott Hotel. As mentioned in my previous response to your review regarding the JW Steakhouse, thank you so much for taking time to place such pleasant comments here on Trip Advisor, it is truly appreciated. We hope...

Dallas, Texas
Reviewed 25 March 2015

I travel to London at least 10 times a year and I love love this hotel. They really take care of their elite members. The executive lounge is amazing and is open all hours. Location is perfect and the staff could not be more helpful. Would highly suggest staying at this property.

2Thank k e y
Morten S, Hotel Manager at Grosvenor House, A JW Marriott Hotel, responded to this review

I sincerely appreciate your kind comments with regards to your most recent stay with us. I am also delighted to hear that you found our service to be most pleasant and that our Executive Lounge has managed to exceed your levels of expectation. We do look forward to welcoming you back again in the near future. Until then, I wish...

Rockville, Maryland
Reviewed 25 March 2015

I stayed in Grosvenor House for a week with my daughter celebrating here 21st Birthday. I had emailed the hotel in advance requesting an early check in and I was in my room within a few minutes of walking into the hotel. Room was fine, small but adequate . Breakfast buffet was excellent, a great selection plus you could order...

3Thank Ashley41353

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04/06/2017 05/06/2017
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Staying in Mayfair

Neighbourhood Profile
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood


  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Grosvenor House, A JW Marriott Hotel is a landmark 5-star hotel on Park Lane, Mayfair offering luxurious guest rooms & suites, high quality dining and 24 hour fitness center. Our hotel's ideal location is just steps from Hyde Park and a short trip from Buckingham Palace or the London Eye. The hotel also boasts elegant and expansive meeting and conference facilities. ... more   less 

Additional Information about Grosvenor House, A JW Marriott Hotel

Address: Grosvenor House 86-90 Park Lane, London W1K 7TL, England
Region: United Kingdom > England > London > Mayfair
Price Range: $496 - $1,253 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grosvenor House, A JW Marriott Hotel 5*
Number of rooms: 496
Reservation Options:
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Also Known As:
Jw Marriott London
Grosvenor Hotel Jw Marriott
Marriott London
London Marriott
Hotel Style:
#128 Romantic Hotel in London
#143 Business Hotel in London
#151 Family Hotel in London
#177 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Grosvenor House, A JW Marriott Hotel staff and other travellers.
43 questions
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drexel hill, pa
over a year ago
Bexleyheath, United Kingdom

See all questions (43)

Questions? Get answers from Grosvenor House, A JW Marriott Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on higher floors should give a view of Hyde Park”
Amrita_12_11, 13 May 2017 | Read review
“Ask for a view of Hyde Park”
  • Looking into the double-part bathroom from the entryway.
  • Front part of the marble bath.
  • Crap view from our room. But, at least, it was quiet.
  • Back part of bathroom. The toilet had some flushing issues.
  • Comfy King bed
spycygrl, 12 May 2017 | Read review
“Request Updated Room - renovations are ongoing.”
JCHamlin, 10 May 2017 | Read review
“avoid rooms along noisy streets”
180chuckg, 5 May 2017 | Read review
“We had a quiet room that was accessable to elevators.”
ronwG3885NS, 4 May 2017 | Read review
5 of 5
USD 407* /night
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CancelonUSD 465
Hotwire.comUSD 408
JW MarriottUSD 409
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Prices are for 1 room, 2 adults
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