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Grosvenor House, A JW Marriott Hotel

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Traveller (953)
Room & Suite (363)
Dining (87)
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Overview
  • Excellent57%
  • Very good27%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“park lane”(271 reviews)
“red bar”(83 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
5 Star Hotel
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Rooms
30 Jul.31 Jul.
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,904)
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Traveller rating
1,462
736
289
126
82
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1,462
736
289
126
82
Show reviews that mention
All reviewspark lanethe executive loungered barpark roomafternoon teaoverlooking hyde parkmarble archoxford streetconcierge deskgreat roomupgraded to a suiteturn down serviceluxury hotelan upgradebuckingham palacelondon hoteltube station
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1 - 5 of 2,695 reviews
Reviewed yesterday via mobile

Last stayed here about 8 years ago, other than new paint and carpets not much has changed. Likes location and the friendliest bell hop on the valet park. Dislikes horrible cell block H room, no daylight, noisy a/c and a ridiculously tiny bathroom. Worst was...More

2  Thank Dave C
Response from Grosvenor_JWMarriott, Front Office Manager at Grosvenor House, A JW Marriott HotelResponded today

Dear Dave C, Thank you for choosing to stay at the Grosvenor House, A JW Marriott Hotel and providing your honest feedback on our Trip Advisor page. Needless to say I was extremely disappointed to read your comments and unreservedly extend my apologies, both for...More

Reviewed 2 days ago via mobile

Everything about our afternoon tea in the Park Room was perfect. Mercedes our waitress was utterly charming and made my husband and I feel utterly spoilt! The setting was even more beautiful than I expected and the quality of food was first class. Bottomless champagne...More

Thank Laura C
Reviewed 6 days ago

This Marriott is a very nice property. The location is nice being right next to Hyde Park. Also, the lounge is as good as any I have ever enjoyed. Great options in a very nice space. Also, if you are looking to keep up your...More

Thank gmonterastelli
Reviewed 6 days ago

For a long awaited trip to bring the family to London, I looked for the finest Marriott property near all of the things that we wanted to do. The Grosvenor House seem to stand out as the premier location. For so many reasons, it is,...More

Thank Chris R
Response from Grosvenor_JWMarriott, Front Office Manager at Grosvenor House, A JW Marriott HotelResponded 4 days ago

Dear Chris R, Thank you for choosing to stay at the Grosvenor House, A JW Marriott Hotel and providing your honest feedback on our Trip Advisor page. Providing the highest level of hospitality is our number one priority, regardless of the purpose of visit, and...More

Reviewed 1 week ago

Old room but very large and as a Marriott gold the club was great. The breakfast and evening food and drinks made this a real bargain to stay at. Location is in the Mayfair part of London and within walking distance to fantastic shopping. Hyde...More

Thank IAHtraveller
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About
Description
Grosvenor House, A JW Marriott Hotel is a landmark 5-star hotel on Park Lane, Mayfair offering luxurious guest rooms & suites, high quality dining and 24 hour fitness center. Our hotel's ideal location is just ...More steps from Hyde Park and a short trip from Buckingham Palace or the London Eye. The hotel also boasts elegant and expansive meeting and conference facilities. Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Pool
Beachfront
Spa
Breakfast included
Free Parking
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Contact Information
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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