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Rydges Kensington London

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#354 of 1,088 Hotels in London
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1 room 2 adults 0 children
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Rydges Kensington London
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1,053 Reviews from our TripAdvisor Community

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Showing 911: English reviews
New York
Reviewed 23 July 2015

I can't say enough about the wonderful, caring service I received throughout my five night stay. I arrived with my granddaughter and her friend after 3 flight delays and cancellations, and without our luggage! Needless to say, I was stressed out. The sympathy and kindness I received from the Rydges personnel was outstanding, especially Janel and Yema. We loved everything...

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Helpful?
Thank AnglophileNY
JoannaCarruthers, General Manager at Rydges Kensington London, responded to this review

Dear AnglophileNY, We would like to thank you for taking time to leave us your wonderful review. I am very pleased to read of your enjoyable and comfortable stay. It is always great to see that our Front Desk team made you feel welcome. We will be sure to pass on a personal thanks to Janel and Ye Ma on...

Singapore, Singapore
Reviewed 18 July 2015

Well located in South Kensington for the V&A, Natural History & Science museum’s. Nearby is Gloucester Road tube station so getting around London is a breeze. We had a family room, although small was good for the two nights we had. Get in for breakfast early as you can end up waiting which we did on the first day.

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Helpful?
Thank tartanexile
JoannaCRydges, General Manager at Rydges Kensington London, responded to this review

Dear tartanexile, Thank you for taking the time to leave your review. It is wonderful to see you enjoyed your stay and our fabulous location. We do hope that we will see you again in the near future. Kind regards, Briana Hill, General Manager

Singapore, Singapore
Reviewed 12 July 2015

Booked a room for a trip to visit family with my sister. We arrived in London early and got to the hotel at around 9am. Even though it was way before the check-in time, the receptionist was very friendly in checking us in early so we can refresh and explore the city earlier. She even went out of the way...

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Helpful?
Thank PrinceLelouch
JoannaCRydges, General Manager at Rydges Kensington London, responded to this review

Dear PrinceLelouch, We would like to take this opportunity to thank you for your review. We are pleased to see you enjoyed your stay. Please do remember to request a front facing room for any future stays as we will do our best to ensure the view is a little more spectacular on your next stay. Thank you again and...

Sydney, Australia
Reviewed 11 July 2015

I really tried to look for the positive before writing this review but I couldn't. After a long haul from Sydney I arrived early in the morning, one plus was the convenience to the tube. That was quickly forgotten as I lugged my luggage up the stairs, struggled to open the door and prop it open as I moved my...

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Helpful?
3Thank Matthew N
JoannaCarruthers, General Manager at Rydges Kensington London, responded to this review

Dear Matthew N, We are truly saddened to hear of your disappointment in Rydges and the lack of service experienced during your recent stay. We pride ourselves on providing a great service to each and every guest, so we are sorry that this was not delivered on this occasion. We would very much like the chance to speak with you...

Reviewed 11 July 2015

I stayed for 3 nights at Rydges Hotel - I wasn't disappointed nor very impressed. The location is fantastic as you are steps away from Gloucester Road, which connects you well with the rest of the city (Piccadilly, Circle and District Line). There is a bus stop right in front of the hotel, but you are walking distance to the...

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Helpful?
Thank Michaela M
JoannaCRydges, General Manager at Rydges Kensington London, responded to this review

Dear Michaela M, Thank you for taking the time to give us your feedback. It is greatly appreciated as we do look for ways in which we can improve our hotel. It is great to see you enjoyed and took advantage of the great location of the hotel! Being so close to a lot of London's fine attractions makes it...

Edmonton, Canada
Reviewed 10 July 2015 via mobile

The hotel can be considered a decent accommodation but has no service component to it, washrooms are very small. The staff is not very interested to help. They have housekeeping services for half day only. Next time will stay in different hotels in the same area.

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Helpful?
Thank SK_Canada_SK
JoannaCarruthers, General Manager at Rydges Kensington London, responded to this review

Dear valued guest, We are truly saddened to hear of your disappointment in Rydges and the lack of service experienced during your recent stay. We pride ourselves on providing a great service to each and every guest, so we are sorry that this was not delivered on this occasion. We would very much like the chance to speak with you...

Sydney
Reviewed 5 July 2015

There isn't a single thing I could fault about my stay here. Customer service from the front desk staff was amazing. My room was nice, clean, the bed was super comfortable. Very close to Gloucester Rd tube station which makes it very convenient to get to Heathrow. Close to Natural History Museum, Science Museum and Victoria and Albert Museum.

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Helpful?
2Thank Sam J
JoannaCarruthers, General Manager at Rydges Kensington London, responded to this review

Dear Sam J, We would like to thank you immensely for your review. It is always so warming to read such a wonderful review, and know we have done our job right! We will look forward to your return in the near future. Kind regards, Briana Hill, General Manager

Perth, Australia
Reviewed 5 July 2015

Well I've always heard good things about the Rydges but when we got to London I was disappointed. I know they say you get what you paid for but you expect better things for your hard earned money. We booked off the net (I think) for the accommodation and when we got there we found we were in the basement...

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Helpful?
1Thank PetitePetal1
JoannaCRydges, General Manager at Rydges Kensington London, responded to this review

Dear PetitePetal1, Thank you for investing the time in providing your feedback. We genuinely do appreciate when guests provide us with their experience and opinion. I do however regretfully apologies that we fell short of satisfying your impressions of the Rydges brand. We certainly do pride ourselves in providing excellence to our guests, through every property which holds the brand's...

Sydney
Reviewed 3 July 2015

Location: My second stay here, the hotel is located on Gloucester Road, half a block north from Gloucester Road Underground Station which is on the Piccadillly Line with direct connection to both Heathrow Airport and central London. The Natural History Museum, Science Museum and Victoria and Albert Museum are a 10 minute walk east. A shopping arcade immediately adjacent to...

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Helpful?
1Thank GrenadierGuard
JoannaCRydges, General Manager at Rydges Kensington London, responded to this review

Dear GrenadierGuard, We are so pleased to read your review. I am pleased that you all had a wonderful stay, and made the most of the facilities and location. We are very lucky to have such a great team of staff, and are pleased to see you had great service throughout. Thank you again. Kind regards, Briana Hill, General manager

Denver, Colorado
Reviewed 2 July 2015

We were in London with our 10 year old son and stayed at Rydges Kensington. The room (104) exceeded our expectations. We had a seperate room for our son with a pull out couch. The beds were really comfortable, and the bathroom was huge with tub, seperate shower and double sinks. The staff were all very nice and went out...

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Helpful?
Thank Gary B
JoannaCRydges, General Manager at Rydges Kensington London, responded to this review

Dear Gary B, Thank you for taking the time to leave us your feedback. I am pleased to see you enjoyed your stay, and that the room exceeded your expectations. The Chelsea Suite is one of my personal favourites as well. We hope to welcome you back again in the near future. Kind regards, Briana Hill, General Manager

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Rydges Kensington London is a four star deluxe design inspired boutique hotel which has been fully refurbished in 2011. Facilities include wired and wireless internet, fitness suite, Restaurant & Wine Bar, Lounge Bar, 24 hour room service etc. ... more   less 

Additional Information about Rydges Kensington London

Address: 61 Gloucester Road, London SW7 4PE, England
Region: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Price Range: $203 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Rydges Kensington London 4.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Rydges Kensington London Hotel London
Rydges Kensington Plaza London
Hotel Rydges Kensington Plaza
Hotel London Rydges
Rydges London
Hotel Style:
#250 Luxury Hotel in London
#257 Business Hotel in London
#326 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Rydges Kensington London staff and other travellers.
18 questions
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Questions? Get answers from Rydges Kensington London staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms facing the street, we stayed in room 112.”
 of 5 bubbles LineM_13, 7 Feb 2017 | Read review
“Quieter high up or at the back”
 of 5 bubbles 590jeremys, 6 Feb 2017 | Read review
“Room on level one with a view of Gloucester, was pretty quiet considering near street level.”
 of 5 bubbles shelieb2017, 3 Jan 2017 | Read review
“WE dis not complain about the size of the room on arrival.. Maybe we should have.”
 of 5 bubbles holts304, 21 Dec 2016 | Read review
“Suite was lovely and standard double room was excellent”
 of 5 bubbles cynthias96, 20 Dec 2016 | Read review
5 of 5