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24/12/2017 25/12/2017
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    The Cumberland

    Great Cumberland Place, London W1H 7DL, England
    011 44 871 376 9014
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    24/12/2017 25/12/2017
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    Savings alert: 23% below average rate

    The price you found is 23% lower than this hotel's average rate of USD 185/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    USD 225*
    USD 142*
    SAVE USD 83
    USD 199*
    USD 222*
    Traveller (1302)
    Room & Suite (456)
    Dining (71)
    Overview
    • Excellent30%
    • Very good38%
    • Average18%
    • Poor8%
    • Terrible6%
    Travellers talk about
    “marble arch” (755 reviews)
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    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
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    4.5 Star Hotel
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    Rooms
    24 Dec.25 Dec.
    |
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (6,275)
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    11 - 15 of 5,354 reviews

    Reviewed 1 week ago via mobile

    My wide and i were staying here whilst in london for a evening event and it was a very poor experience. Starting with concierge who just stood behing the desk chatting to each other while my wife and i struggled with luggage and multiple suit...More

    Thank Geoff A
    Response from Oliver K, General Manager at The CumberlandResponded 1 week ago

    Dear Geoff A, Thank you for your feedback regarding your most recent stay with us at the Cumberland Hotel in London. I was disappointed to read that on your last stay with us you encountered a challenge with your room allocation, our service levels and...More

    Reviewed 1 week ago via mobile

    The receptionist was so rude on the phone when I called to the hotel to check my reservations. Even I clearly heard "O my god" from her. Unfortunately I was still on the phone and was trying to get some help. She did not even...More

    Thank Elif K
    Response from Oliver K, General Manager at The CumberlandResponded 1 week ago

    Dear Elif K, Thank you for taking the time to send us your feedback. I would like to sincerely apologise for the disappointment you experienced and assure you this is by no means the usual level of excellent service our team deliver to our guests....More

    Reviewed 1 week ago via mobile

    Another trip to London , another stay at Cumberland near Marble Arch. Very convenient hotel in the heart of the Oxford Street and Edgware Road area. Hotel room I stayed in was recently refurbished and very modern compared to previously.More

    Thank Shmsy
    Response from Oliver K, General Manager at The CumberlandResponded 1 week ago

    Dear Shmsy, Thank you for taking the time to share your review with us. London is truly a remarkable city, and I could not agree with you more that the location of the hotel is in a perfect setting to explore all what the city...More

    Reviewed 1 week ago

    We have stayed at the Cumberland on a number of occasions in a standard room. while we thought the bedroom and bathroom were small they were adequate for one night. This time we thought we would stay in an Executive room based on the description...More

    1  Thank stantheman45
    Response from Oliver K, General Manager at The CumberlandResponded 1 week ago

    Dear Stantheman45, Thank you very much for taking the time to review The Cumberland Hotel and for sharing your experience of your recent stay with us. I am sorry you were disappointed with the room you were allocated. The website pictures are illustrative however each...More

    Reviewed 2 weeks ago

    I am not one for posting complaints online or on social media... but I was extremely unhappy with how my visit to London ended! I was attending a corporate event in London this weekend gone, and the business booked booked myself and my partner into...More

    Thank oliverwitt1991
    Response from Oliver K, General Manager at The CumberlandResponded 1 week ago

    Dear Oliverwitt1991, Thank you for taking the time to review your recent visit to the hotel. I would like to sincerely apologise for the disappointment you experienced and assure you this is by no means the usual level of excellent service our team deliver to...More

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    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 162 - USD 442 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #248 Family Hotel in London
    • #291 Romantic Hotel in London
    • #299 Luxury Hotel in London
    • #341 Business Hotel in London
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 1019
    • Reservation Options
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    • Location
    • United Kingdom >
    • England >
    • London >
    • Marylebone
    • Also Known As
    • The Cumberland Hotel London ,
    • Cumberland Hotel London ,
    • Cumberland London
    Add Photo Photos
    Traveller (1302)
    Room & Suite (456)
    Dining (71)
    Hotel & Grounds (852)
    Bathroom (141)
    Business Centre & Event Rooms (4)
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    Ask a question
    Questions & Answers
    Robert D
    24 October 2017|
    AnswerShow all 2 answers
    Response from stewartf | Reviewed this property |
    Sorry I’m not sure google it
    0
    Votes
    David P
    16 October 2017|
    AnswerShow all 3 answers
    Response from JAMMY53 | Reviewed this property |
    There are a number of car parks within easy walking distance.
    0
    Votes
    Daniel S
    13 October 2017|
    AnswerShow all 5 answers
    Response from Snowweasel | Reviewed this property |
    If it’s Heathrow then the Tube ( Underground) will get you to the Hotel quickly and cheaply. Take the Piccadilly line eastbound from Heathrow and change at Holborn for the Central Line westbound. Get out at Marble Arch... More
    0
    Votes
    Room Tips
    "Have a refurbished executive room"
    Read review
    "Would definitely choose an executive room again, with views overlooking hyde park/marble arch"
    Read review
    "try to get a rate that include breakfast"
    Read review
    "Try to get the standard of room that you book and one overlooking Marble Arch."
    Read review
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